Get matched with top countertop repair pros in Meriden, CT

"A first class operation!"

"Raheem fixed my water shut off valve and also replaced the inside parts of a toilet. He was very professional and solved my issues quickly. I will call him in the future for my plumbing repairs.😃"

"Highly recommend! They were extremely responsive, delivered outstanding work, and I will definitely look forward to working with them again."

"After our experience with this business,it's impossible to believe that so many positive reviews are authentic.HOUZZ & other reviews weighed heavily in considering this company.The over-riding reason was the earnestness MattCowen presented at the BPT Home Show as well as being an “Engineer” (he is NOT)& later,at our home,abt his quality of work & assurance of working w/in our designated budget for the ENTIRE project soup-to-nuts. Cowen misrepresented himself from beginning to end. HE agreed to OUR budget, insisting that “the ENTIRE project cost was attainable” & proceeded to convince us to submit our $2,500 check to “perform the next phase which involved detailed measurements” (he missed key measurements) & “a 3D presentation w/Virtual Reality goggles.We repeatedly reminded him of our strict budget & he assured us“as long as you choose stock items & do not pick a $10,000 tub,this would proceed without any issues”.All stated in the presence of us & our 30-year-old daughter who also had inquiries about the work & was satisfied that we were all in agreement.He then talked up his "favorite materials"(porcelain sheets), & standard fixtures,etc. FF 1 week, we arrived at his “showroom”(a disheveled room of outdated, strewn materials).He presented a basic crude “3D” outdated desktop computer-based depiction of the proposed finished project.This “program had “bugs & wasn’t working right”.There was NO VR presentation with goggles as promised. He finally showed us his partial proposal-the recommended porcelain sheets ended up costing the majority of our total project budget!He then pressed us for ANOTHER check as “it's on sale until the end of the week & you need to put the order in today”.We were mystified to say the least.“How can you agree to a budget & propose exorbitantly priced materials, knowing it would eat up most of the total budget?” we asked.He then socked us with labor costs which also amount to our TOTAL budgeted project cost! When asked how much the total cost would be, the number was OVER 2X what was agreed-upon!We reiterated our prior conversations & Cowen recommended that WE “buy (our) own tile, fixtures,etc, but they would not be warrantied” by him! He had NO OTHER MATERIALS/options that he could supply to us.After picking up our jaws from the floor, we asked how this could have happened,he stated “That's how much it costs these days! Labor alone is expensive!!”WHY DID HE NOT TELL US THIS FROM THE BEGINNING? DOES HE REALLY NEED THE $2,500 THAT BADLY? To date, we have NO designs/plans and NO comprehensive, COMPLETE proposal in accordance with our agreed-upon budget.In good faith,we told him to “keep $500" for his time, but "return $2,000" to us & we would not proceed with further action on our part. A “lesson learned” (not to trust people like him). This is a classic case of “Bait and Switch”.He countered with threats of legal action if we gave him a bad review that would “tarnish” his reputation.Above is ALL true. We stand by it."

"Adie was a pleasure to work with, and his crew really knew what they were doing. His quote was far below quotes by other contractors (normally a warning sign), but he clearly knew his stuff and my confidence in him was well-founded. I changed several details as the project went on, and Adie was happy to work with me and make any adjustments. There were delays caused by tile suppliers, but Adie worked to find other sources, and rearranged other commitments to make sure our project was completed as soon as possible. My only constructive criticism is that the quote was not itemized (which was ok for me at the time), but that caused an underestimated cost of the glass enclosure to go unnoticed in the budget until the end of the project. We’d made many changes over the course of the project, so were not unprepared for the higher cost of the glass, but I’d have known sooner if the budget had been itemized. Overall a great experience though and I would use East Bay again in a heartbeat!"

"It went great! He arrived on time, was very professional and completed the furniture assembly ahead of schedule. I’m a very happy customer and would certainly hire again."

"We were very pleased with the job performed. Helio's team expanded and renovated our small master bathroom. We took out a large closet and converted it into our shower. Once started, they worked quickly and efficiently. We did have a few small hiccups, namely using our garage to cut tiles and mix thinset, which created an exorbitant amount of dust coating my tools, bikes, and anything else that was stored in the garage. We also had an issue with the cleanliness of the home after some of the workers left, however, after we brought it to Helio's attention, he made sure to tell the team to do a better job moving forward. Contract was a little confusing, so I would encourage many questions to clarify things ahead of time such as timeline for selecting certain items, confirming when the next payments are due etc. All in all, we're pleased with the project and how it turned out."

"Yes he was great"

"My first impression of Erick was excellent! I met with several contractors prior to meeting Erick and just didn’t get that vibe. Wow what a great choice I made . Erick and his crew were very meticulous from the start to finish. My house looks like it came like new . Thx again guys!!"