Get matched with top drain pipe installers in Madison, CT

"They ran interior piping to a sump pit. They had to break up the floor install the piping. Install a sump pump pit so the water was pumped outside. Then recement the trench. This is the second time I have used this company and I highly recommend them. I have had two different crews doing the work and both did an outstanding job."

"Easy process from quote to work complete. The crew worked on a few small projects -- fixed a damaged wall, repaired flooring, and installed a new toilet."

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Came to finish digging out trench to install footing drains around basement area of house. The guys finished the job in 1 day. So far no leaks into basement."

"Jon is professional and a man of his word. My wife and I had some leakage in our finished basement. After substantial research, I contacted several companies in the area. Jon and his crew at Eastern responded faster than every other company and offered us the best price for the least hassle. The crew works hard and fast. They were respectful of our home and property and cleaned up after themselves when they were done working. Our interior foundation drain is working great and can sleep in peace knowing that our basement is dry, even on the wettest nights.They stand by their work and even came out to install a false floor under our oil tank after we replaced it., at no additional fee. I would 100% recommend Jon and his crew for all of your waterproofing needs."

"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

"I was so impressed there were some many problems and he stayed till 3:45 till it was done right. I wish I had contacted Griswald Plumbing to begin with.I am very grateful for all their hard work. All my friends and family will know who to go to. I can't thank them enough. To a job well done!!!"

"Mike and the Plumbing Heros have been great to me! I’ve had bad experiences with many plumbers and contractors but Mike is extremely responsive, reliable, and skilled. He’s installed a backup sump pump/battery and snaked my renter’s shower. In addition, I’ve texted/called him many times with questions and he never hesitated to answer. I highly recommend!"

"Flooding in our basement has been a recurring problem over the years. We’ve had various companies do work for us but they failed to keep our basement dry for longer than a few months at a time and only did a semi okay job. That all changed when we hired Empire Construction Waterproofing. Chris gave me a very reasonable price for the size of our project. They had a team down there starting to work almost right away! They were incredibly professional and worked very efficiently. Once they were done they left the space in great condition. My husband and I were very satisfied with the project. The results went above and beyond our expectations, the quality was unlike anything we’ve ever seen before. It was such a pleasure working with Chris and Empire Construction Waterproofing. I have recommended them to all of my friends and family. If you’re having basement issues definitely give them a call."

"I purchased an deal for $99 for 2 hours of labor.  Originally I intended to apply the time toward replacement of a shower faucet, but the same week, three gate valves in my basement began to fail.  Lew was very responsive and able to accommodate my schedule, and replaced all three valves with ball valves as well as the piping in the area.  I purchased an additional $150 worth of parts from Lew which are warrantied for a year.
What I appreciated most was Lew's evaluation of the shower faucet, which he looked at while he was at my house.  He pointed out that the faucet that I had purchased would not meet my long-term needs and made recommendations so that I could purchase (on my own) a model that would be better for me.  He also gave a very rough quote for the labor that would be required.  Lew could have just installed the faucet I purchased and waited until it failed in another year and installed another one and made twice as much money, but he didn't.  I'll certainly have him back again.
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