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"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"Unfortunately we?ve had a very poor experience with Cyclone?s a/v division over the past few years. We had them install speakers in our new home during construction. We?ve had nothing but issues since. The speakers are constantly out of sync, requiring cyclone to send someone to fix frequently. Then after less than 12 hours of total play the speakers all started a loud buzzing noise that would not stop. Turns out the $2k amplifier they sold us died, effectively killing the entire system until we replace it with another $2k amp. On top of that they sent us a bill for the tech who had to come shut the system off just to stop the buzzing. Our system is now useless until we pony up another $2k, less than 3 years after the initial installation. I recommend getting your a/v work done elsewhere. "

"he did an amazing job"

"recently had the pleasure of working with Joel for an AC diagnosis and repair, and I couldn’t be more impressed with the level of service provided. From the moment he arrived, Joel displayed a high level of professionalism, courtesy, and technical expertise that immediately put me at ease. He quickly identified the issue, clearly explained the problem, and outlined the steps needed to get everything back up and running. What stood out the most was his thoroughness and honesty throughout the entire process. Joel didn’t just do a quick fix—he took the time to ensure everything was working properly and efficiently before he left. His professionalism, punctuality, and attention to detail were truly appreciated. It’s rare to find someone so committed to quality service and customer satisfaction. I highly recommend Joel for any HVAC needs—he’s a true professional who takes pride in his work. Thank you, Joel, for the outstanding service!"

"Very good Service. "

"Wes did an amazing job getting our dental practice music back up and running after a power surge took it out. His prompt attention brought the morality back up in the office while treating the patients. He was extremely communicative throughout the whole process. Thank you Wes!"