"I am very satisfied with this company. Their customer service and responsiveness is top notch. What I appreciated the most is while other plumbers had objections about my project, the guys from InstaPlumbing were solution oriented. They definitely knew what to do! Also, the price they quoted me was very fair compared to other price quotes received from other plumbers (the ones with objections)."
"Let's be honest: plumbing isn't cheap. But, you really shouldn't want to cheap out on your plumber, considering how important plumbing is to your convenience and comfort, not to mention your health and well-being. We've used Matt and his crew twice: once to convert a closet into a two-piece powder room and once to fix a kitchen drain that was leaking in the wall and dripping into the basement. It smelled awful. Regardless of the size of the jobs Matt and his crew have tackled for us, they've done the work promptly, correctly, and at a reasonable price. He's a good guy, too -- friendly, courteous, responsive and makes sure his crew members model that same behavior. You can trust Matt to do what he says he'll do."
"He was great, friendly, on time, efficient and affordable. All fixed and working great. I would call him with any other plumbing need I ever have. Highly recommended."
"We needed a damaged water line to our refrigerator replaced - Kevin and Keyandre did a quick, efficient and fantastic job. Very professional and friendly. - Jeff O"
"Had a very positive experience working with Aaron. My sewer line backed up and he replaced it swiftly and affordably. Excellent communication and responsiveness, professional work all around. Highly recommend."
"I had a great experience with Mr. Plunger Plumbing. They were professional, reliable, and did an excellent job replacing my water heater. They explained everything clearly, showed up when they said they would, and made sure the job was done right. I’m very happy with the work and would absolutely recommend them to anyone who needs a good, trustworthy plumber."
"True Professionalism and Determination!! My local plumber did not feel he had proper equipment to snake the main septic line from house. Worried about baffles. Diagnosed the problem as a â soft blockageâ in the main septic line between house and tank. This was the cause of the washing machine stand pipe overflowing with water during drain cycle Septic company recommended Ace Electric Sewer. Paul came out with an assistant and dug up the septic cover to try to snake the blockage with a special blade on the end of the snake. That got some movement of water but not enough Water blasted the line from basement side clean out port which sits above the sump pump hole. That finished the job and water was flowing again. Considered a â sludge blockageâ which was probably due to age of house. Never had seen this type of service performed before, but it was truly needed at the end of June 2023 Not the easiest project, fair price, will definitely hire again if needed"
"Frank is a good guy
Honest, efficient, job was done same day of inspection I just had to take a photo and send it to him before his arrival of my issue."
Affordable Plumbers questions, answered by experts
Completing plumbing upgrades immediately protects your home from catastrophic winter freeze damage. Replacing outdated supply lines improves your daily drinking water quality and brings your system up to current building codes. In the long term, modernized pipes increase your property value in the local real estate market. Upgrading your fixtures also qualifies you for Connecticut energy efficiency rebates and lowers your homeowners insurance risk by removing vulnerable materials.
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Watch out for quotes that exclude permit fees or feature a vague scope of work. State law requires a written contract for home improvement projects, so avoid any professional unwilling to provide one. A legitimate Connecticut contractor will pull necessary permits before starting your plumbing repairs. Reject any bids from unverified out-of-state workers after severe weather events, and always request a certificate of liability insurance to protect your property.
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Your home’s age and location significantly impact your plumbing projects. Older properties in Berlin feature outdated galvanized pipes, cast iron drains, or fragile clay sewer lines that require full replacement. Local geography also presents challenges. Rocky ledge and clay-heavy soils complicate underground excavations, while high water tables near the Mattabesset River make basement drainage difficult. Tight crawl spaces and fieldstone foundations add hurdles to routing new pipes.
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You are responsible for ensuring the permit scope matches your planned work and verifying the final inspection closure. When addressing sewer laterals, you must choose between traditional excavation or trenchless pipe lining. If your project requires shutting off the street-level water supply, you must coordinate directly with the local water authority. Finally, you must select your fixture specifications and pipe materials before the Berlin building department issues a permit.
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Address any active leaks, sewer backups, or dripping outdoor spigots immediately. Berlin winters bring severe freeze-thaw cycles that turn minor cracks into catastrophic bursts. Insulate pipes in unheated spaces before the first hard freeze hits. For non-emergency plumbing work, schedule your project during the fall. Spring ground thaws in Connecticut stress underground lines, so inspect your sewer laterals promptly after winter ends.
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The Berlin, CT homeowners’ guide to affordable plumbing services
From average costs to expert advice, get all the answers you need to get your job done.
The water main line is essential to your home’s plumbing. Over time, it can develop wear or damage. Find out how much a main water line replacement costs here.
Hiring a professional for a plumbing repair or replacement? Learn why you should consider hiring a licensed plumber for the job, even if it’s more expensive.
Many homeowners are surprised to learn that there are different types of plumbers who handle different kinds of jobs. Learn about those differences here.
When you call the plumber to fix an issue you’ve been having, they may suggest an additional service or “upsell.” If you’re wondering whether these upsells are worth it, this guide breaks down the most common ones and how they might benefit you.
