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"Excellent "

"Yes, he was very reasonable with his price. "

"The services, from the sales rep Frank, (who cussed in front of my 3 year old, failed to respond to messages and walked off the job), to the unresponsive management and unreturned phone calls after an incomplete job leaves us without thousands of dollars and a horrible looking lawn. They did not finish the job nor offer to remediate, only stating we were “confrontational” after asking what they would do to fix the problems. Even if that was true (which it is not), the job we paid for is still not completed, confrontations or not, and that is what we paid for. New sod, not their opinions on how we handles our unhappiness with their lack of professionalism. They left an unfinished job with 100% of our money up front. They even broke our fence! Take it from us, do not do business with anyone who asks for all up front if the job isn’t complete. Sod was left out in sun on a pallet in 100 degree heat for 5+ hours dying before it was started to be installed, the ground was not properly prepped, and weeds and grass are now growing from underneath the new sod laid. They laid the sod in the wrong places. They left a mess, were unprofessional, disrespectful, and sadly did not operate in a Christian manner. We are having another local landscaper have to fix the problems, and they are shocked at the way our lawn was left by this company. Save your money and do business elsewhere. I guess turf masters does not care to help their customers. BBB will hear from us, as will Secretary of State and beyond. We are just shocked this is the way they operate."

"Juan arrived on time. He did winter yard clean up and light tree trimming. I am physically limited this season and normally would do the yard myself. We worked side by side as I instructed him how I wanted the fruit and deciduous trimmed. He swept up and hauled away all of the trimmings. I will hire again. Price was on the higher range but because I could have the clean up done as I wanted this was fine."

"The service kept going downhill every year. Pleased the first year, then they gave me the run-a-round the second year about billing and it took numerous phone calls to get straightened out. At the end of the third year I spoke to the local manager about my concerns in the treatment and lack of expertise with the techs that were coming to my house. They kept missing weeds in the lawn and rock areas and gave me inconsistent advice about what was best for my lawn which was a clear sign that they didn’t know what they were doing. The manager promised me that the next year would be different and he’d only have his best technicians come to the house. My third and final year started off horribly with more billing issues that took many phone calls to get sorted out. Sales people would show up to my front door asking if I wanted to subscribe to TruGreen service so their customer tracking and awareness is completely lacking. Technicians were horrible and continued to miss weeds. One gave me bad info about mites in my grass that he wanted to sell me a treatment for. I declined and the next technician that came told me I didn’t have mites so be aware that this company will also try to sell u things that u don’t need. They also overseeded my lawn with a different type of seed than my original lawn so it made my lawn look terrible due to different types of grass. Tried calling the manager several times and could never get him to return my calls. Cancelled my service and keep getting phone calls asking me to start my services with them again. I’ve complained several times and every time they call they say they don’t see anything in the system about my issues. This company pays a lot of money on their fancy trucks and uniforms, but buyer beware, this company doesn’t care about your lawn, only their bottom line."