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It can be difficult to know what type of animal is in your attic until you see it. But several clues can help you narrow down the suspects:

• Sounds: Smaller animals like rats and mice make scurrying and tapping/gnawing sounds. Larger animals like raccoons and opossums make louder clambering noises. Also, note when animals are noisy: Squirrels are active during the day, while rats are busiest at night.

• Droppings: Rats and mice leave small, rice-shaped droppings (the rat’s version is significantly larger). Bigger droppings belong to larger critters like raccoons. As long as you’re not squeamish, an image search can help you identify what you’re seeing in your attic.

When in doubt, take photos of damage or other evidence and show them to an experienced pest control pro.

Cockroaches, ants, flies, bed bugs, and termites are common in business environments.

Yes, in some cases if your damper is left open, animals can come down your chimney. In these instances, it’s more likely that they have fallen in while looking for a safe spot rather than entered your house intentionally. Leaving your damper closed or installing a chimney cap can prevent animals from coming inside.

Both spikes and loose nets can be installed over nest sites to prevent the bird from returning, but nets are not a humane option since birds and other wildlife can get tangled in them. 

Spikes are a humane alternative that deter nesting without harming the birds. In small areas, like vents, a very fine mesh net can be installed to prevent the bird from returning. These nets don't generally pose a risk to the birds.