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"Worst moving experience I have ever had! I was in the hospital for an organ transplant, but my lease was ending and i had to move. I contacted Square Cow and they were GREAT on the phone. I explained that I needed my entire house packed up and moved on a precise day. They said that was no problem and they would take special care given the fact that I was hospitalized. 2 days before the scheduled move, they call my wife and tell her that they have a scheduling problem and they are coming THAT DAY. She explains that she isn't ready for them and they tell here that if they can't come that day, the deal is off. It is too late to schedule anyone else, so we have to let them come and start packing. They arrive, and right when one of the packers comes through our door he yells, "Aw F* C& no!" which did not give my wife much confidence. She called the company to talk to them about this and was told once again, if you don't like it, call someone else. They threw everything in boxes with no regard for safety or fragile items. Most of my tools were stolen. So many things were broken, we almost couldn't count them all. Their breakage sheet allows for three items. We were told we could not create our own claim sheet beyond what theirs allowed for. We ended up losing $18,000 worth of our stuff to theft and breakage and were told that's too bad. They did not put any boxes in the rooms they were labeled for. 80% just got stuck in the garage. My wife was left to move them into the house by herself. I cannot warn you enough DO NOT USE THIS COMPANY! They are terrible and they realize that they are in control if you absolutely have to move on a certain day. They completely took advantage of us and stole so many of our valuables. STAY AWAY!!!"

"They were fantastic. Moved my grand piano across states quickly and were responsive/helpful throughout the process. Thanks!"

"Wrecked my $10,000 sleep number bed. Do not use."

"I hired Angels Moving & Delivery (also operating as Classic Delivery & Moving Inc.) for local moving services in Phoenix in late September 2025. The total agreed invoice amount was $3,582.30. Due to service failures and property damage during the move, I explicitly authorized only one conditional partial payment of $1,791.15, which I wrote, signed, and dated directly on the invoice. Despite this written limitation, the company retained my credit card information and manually processed multiple additional charges on later dates without authorization. Attempts to resolve the matter and address damages were unsuccessful, and communication eventually stopped. I was forced to cancel my credit card to prevent further unauthorized charges. All charges are now formally disputed with my card issuer, and complaints have been filed with the Arizona Attorney General and the Federal Motor Carrier Safety Administration (FMCSA). I strongly recommend documenting all payment authorizations in writ"

"Received quote and paid $2429.90 deposit. 1 week before scheduled pickup, they called and re-assessed the number of items in the house and bumped up the estimate by $4149. I cancelled the service because I had donated 25% of my house to charity and there were less items to move. However, they did not return my deposit of $2429.90 because they said that I did not cancel in time. They have pulled the bait and switch routine on others (B&B complaints). I would not advise anyone to use them for your moving services !!"

"DO NOT USE TGIS COMPANY!! They ruined my 1904 Baldwin grand piano. He sent 2 guys he hired from who knows where in an old beat up truck. I had no idea until it was already loaded and in its way to my house. I then Was VERY upset of course. Then the guy started cussing at us with my kids there, and literally threw the piano out on its side. And took off with some if the piano parts. We called multiple time and one of them finally brought the parts back. The entire piano was scratched all over and a huge gouge out of the side. The owner assured me he had insurance but then stopped text back and change his number!! I beg You please do not even consider using this company. And then to represent himself as a ?man of faith? it?s was just heartbreaking. "

"The 2 people who actually showed up were professional, although they arrived very late, which I attribute to three poor management. I was quoted 3 guys for 8 hours, and only 2 showed up. They attempted to overcharge me the original quote. Long story short, Tower contracted a local company and did a poor job of handing over the job."