The mark of a good company is not how they handle things when everything goes right, but how they handle things when things go wrong. I live in a 100 year old house, and old houses have surprises. On two occasions, my house gave Alpha a little more than they were expecting, and both times, they stepped up and proved why they have the reputation they do. The first time, the footing under my kitchen was undermined, and they intended to put two concrete pads in to fix it. When they realized their initial plans to fix it weren't quite sufficient, they brought out one of their in house engineers, and they built Fort Knox (in a good way) under the kitchen. The kitchen of my house is probably the most secure part of my house now. It will survive the Apocalypse. Then, they were contracted to fix the the stairs in the back of my property. The side of the stairs was separating from the stairs themselves, and Alpha was contracted to replace the wall. But when they removed it, they found the the old stairs there were just a thin layer of concrete over loose rock, which spilled out undermining them. It's something they never could have seen or known from the outside. Mark, one of the bosses of the company came out and looked at it, and had them replace the entire stairs, which now look amazing and are very safe for my children. I also can't say enough how on top of it the people were. Dieter, their supervisor, was amazing. He stopped by frequently to make sure everything was on track and up to standards. You'd hear him pulling up on his motorcycle, and if you had questions, he'd talk through everything that was going on with you. (And be very patient with you about the questions.) When there were job hiccups, he just let me know that they had it under control and was unflappable. He always told me things were going to be fine, and then took care of it. His crews were professional, considerate, hard working, and polite. If you get any of the guys I had, you're in good hands: -Oscar and Marlon did an amazing job on the kitchen underpinning, bolting, and sheerwalling my basement. -Gregorio, Jonathan, and Henry were excellent, and replaced my stairs. (And Gregorio, in particular, is an artist with cement.) Both crews made me realize how consistently good the quality of the work done by this company is. I highly recommend Alpha, especially if you work with any of these crews read less
Peter R.
