TFM Mold and Water Damage Restoration

They were outstanding in every way. Always prompt, thorough and good about cleaning up after themselves. They are also very good communicating what is going and what they are doing. Highly recommend.

They were trying to do the best job and went a little overboard.

Tom Medrano was thorough; he kept finding mold we did't know was there. Project was more costly than anticipated, but we're sure the mold is all gone now, as indicated by the air test after the work was completed.

We had a drain overflow dump a lot of water onto the drywall ceilings of our two master bathrooms. Our plumber opened up the ceilings and repaired the drain problem and then recommended TFM Mold And Water Damage Restoration to take care of the water-damaged drywall. Thomas Medrano, owner of TFM, and his crew were out the very next morning to take care of the problem. Thomas explained the whole procedure and provided an estimate of the cost on the spot. After our OK they began work immediately to remove the water-damaged drywall. There was also water damage to the ceiling of our garage which still had the “popcorn” ceiling. Thomas arranged for the required sampling and asbestos testing of the spray-on acoustic by a licensed firm (the age of our home meant the spray-on acoustic might have asbestos in it). After they finished opening-up the bathroom ceilings and part of adjoining walls, TFM placed large dehumidifiers in the two master bathrooms and the garage. This was Thursday night and the dehumidifiers ran 24x7 until Monday morning. Thomas cautioned us that the units were noisy and would generate a lot of heat … no kidding! Thomas kept us posted during the weekend to report that the asbestos testing came back negative which meant he could finish-up his work on Monday. Thomas returned Monday morning and his instrument check showed that all of the wood and drywall adjacent to the leak and in the garage was now fully dried-out. Thomas was then able to shut-down and remove his dehumidifiers. That completed TFM’s work. Thomas and his two crew members were thorough and careful in their work and fully cleaned-up after themselves. Everything about what they did was prompt and professional. TFM’s billings were accepted by our insurance company for full reimbursement (after our deductible). I highly recommend TFM Mold And Water Damage Restoration.

It was a very good experience ,he explain the whole process of the testing and why I need I the testing. He explained procedure of the clean up,the containment, the demolition and the Final testing at the end. he was very knowledgeable of insurance Company procedures and help me through The process of putting in my claim and helping me with my insurance company.