Get matched with top stone and gravel pros in Roseville, CA

"Haven Hub does not do landscape work. They subcontract out the job to random people who's work and experience (if any) is a mystery. The photos you see do not represent Haven Hub's work because you don't know who is actually going to show up on your property and likely, it's not going to be the same people. There is also no oversight of the project to make sure it's being done right. Here's what happened with us: 2 thorough consultations to draft a contract (Nick W), contract increases by 3k with no explanation, I was given the runaround for a few days, some poor excuse about stair walkways costing more than flat concrete and that the cost of materials was getting passed to me directly with no profit margin on Haven Hub's side, 2 weeks later people show up with no idea what they are doing on my property, we had guests that overstayed at our house so they got a hold of me at work to try and explain to someone with limited English and no video call what they needed to do. Different people showed up a week later to do concrete but had no idea what they were doing (the walkway). 2 weeks later another group shows up to lay artificial turf but I had to stop them because they didn't know where the turf was suppose to go. Keep in mind we are in contact with their "Chief Experience Officer" (Alex P) through this process. He says communication issue is because "English is not their first language" then proceeds to claim that everyone knows the project details even though they literally don't. Then they decide that they were not going to dig the planter holes or run the drip line on our yard. First it was because "your sprinkler valve is broken" (it wasn't), Alex argued with me about this as if he knew anything. Imagine someone trying to tell you about YOUR property and they have never seen or been to it. Then when his excuse wasn't getting by, the new excuse became "it's not on the contract" (the contract is vague), then when I brought up the planter holes that are clearly drawn on the contract, the excuse is "the soil in your area is difficult because it has rocks so it's going to cost you more if you want us to dig those eleven 5-gallon planter holes". I called their customer service number and got the runaround for a few weeks with the whole "we apologize that you feel this way" but never a "we apologize that we messed up" because there are two things that could have happened. 1) Nick repeated what we wanted and drew it on his project rendering but wasn't actually listening and what we asked for wasn't on the contract because he was being honestly absentminded, or 2) What we wanted in this project was heard, noted, and Haven Hub just didn't feel like doing it so they resorted to "technically its not on the contract" to pocket a larger profit. Anyway, Chanel-RS is also "an executive" and was in contact regarding the HUGE discrepancy in what we paid Haven Hub for and what we were getting. Every time I got an email it was about how they were diligently working on resolving this issue but basically, I would get calls from them at the very end of their day so if something needed to be addressed, it would just get pushed off to some unknown future date, just not that day. In the end, they didn't do anything to try and resolve anything other than send me what they think is considered an "itemized invoice" because I requested it. In total from the first consultation to project completion took 2 months. Our project was simple and basic and in the end, we did not get everything we asked and paid for, and we had to do free labor for Haven Hub. The only thing I can say that they were diligent and persistent about is trying to send someone to my house, without reasonable notice, to pick up the final payment and then constantly calling about it while the check was in a certified envelope on its way to their pretend office which apparently no one is actually at. After being as shady as they were and giving us no reason to trust them, why would I hand a 22K check to a random person showing up at my door? I'm not risking the chance of them pretending not to have it in their possession so they can charge me delinquency fees. You bet I paid the extra $10 just to certify that check. The only reason they are so scared that check isn't coming is because they are projecting their own dishonestly and lack of ethical business practices. Point is, don't hire them. You are better off just driving to Home Depot and picking up a few day workers to help you with the manpower. Haven Hub has been calling us non-stop to request that we remove our honest review. They tried to bribe us with gift cards and a "$1500 refund" to remove the original review on their business on Yelp."

"From start to finish, it was a great experience working with the team from Lavish Gardens. Robert really listened to me and partnered with me to create my vision for my front yard. Ruben and his crew took it from there. They were on time and so helpful. They kept things cleaned up too! The communication has been great and everyone met their commitments. How refreshing!"

"I hired Living Elements for a landscaping project, and overall, they did a great job. The team was professional spoken and well communicated with dates and times. My patio and concrete look fantastic, and they paid close attention to detail. if your in sacramento I definitely recommend you get your quote!"

"Job went well, Bob is very creative and did all of the work with a limited crew so he was very hands on. We lost a large oak during the storm and the tree company damaged the yard since it was wet, in getting the tree out. Decided to replace the lawn and redesign the space. Bob was the only bidder that actually looked at the sprinkler valve box after I described some of the problems we were having with the lawn. He wasn't the lowest or highest bidder either. He works afternoons into the early evening which takes some getting used to but he definitely gets the job done!"

"All went well."

"I had such a wonderful and smooth experience with Yasmine of ForeverGreen. She was so informative and was there at every step of the way — communication is huge for me and she excelled at it! 10/10 would recommend and hire them again!"

"Went well, communicated with me and explained all."

"Number one in communications and top attention in details. We worked with Geico Builders to build our addition, ADU and install pavers on the front of the house. Overall the process took us almost one year they were delays from the city of Oakland on approval plans despite that Victor went above and beyond and smooth all process once they got to actual building. He work hard to make progress easy on our addition especially with tough Inspectors. The quality of our new ADU well-built, and the bathroom has a great tile work with precise attention to details. Their price was not the cheapest one but for the amount of time and quality of work it’s very well deserved, we feel like we got good value for the money we paid. We do recommend Geico Builders and especially Victor to all who is looking for quality work."

"Jon came to my house. He was very pleasant. Did a quote. After a couple of days, I accepted it. I asked that he come to my home one more time to make sure we were clear on the work, and he said he'd let me know shortly when he could pass by. That was the last I ever heard from him. I take very seriously the importance of people, and potential vendors in particular, keeping their word. From what I've seen from other reviewers, this guy's inability to keep his word is a pattern that he has demonstrated time and again."

"Dr. Earth Landscaping did an outstanding job completing exactly what they promised in a timely manner and the prices were very reasonable. I was blown away when I saw the transformation of my yard and the attention to the detail. I highly would recommend you speak to Benny (the owner) when considering a great and reputable landscaping business that will work with you every step of the way. I will certainly be calling Dr. Earth Landscape on my next landscape project in the near future!!"