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Garbage Disposal Repair questions, answered by experts

If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

When a dishwasher discharges its wastewater, it uses a pump to quickly move a lot of water. If anything in the drain line or the garbage disposal impedes the high volume of water, it will back up into the sink through the drain or the garbage disposal. Following regular dishwasher maintenance tips like clearing clogs, keeping them cleared, and occasionally running the disposal will eliminate the problem.

On average, a garbage disposal can last anywhere from 7 to 12 years, with many models functioning well for about 10 years. With heavy usage, a motor may last a minimum of five years, while grinding plates will wear down over time. It's generally a good idea to consider a replacement if your unit is approaching the 10-year mark. Other signs that it's time for a new disposal include frequent leaks, persistent clogs, lingering odors, lack of power, or unusual noises. If your unit is not that old, it's worth investigating if a less expensive part, like a rubber seal or a loose hose, is causing the issue.

The main issue with garbage disposals is clogging. This can mean a clogging of the pipes that expel the food along with water, or a clogging of the mechanical parts themselves. The problem lies in the solution because you can’t easily see clogs if they’re inside the system, and reaching in to dislodge stuck items is a risky proposal. Call a pro and ask what they would do, but if you can’t see the clog easily, and running the unit won’t free it, you need to let a professional handle the fix. 

Never put glass in the garbage disposal. It can damage your disposal or eject shards of glass out of the disposal and cause injury. If you get broken glass in your garbage disposal, turn it off and cut the power from the breaker, use a tool like pliers or tongs to remove the glass, and use a wet-dry vacuum to remove the remaining glass pieces. If you can’t access the disposal safely, call a garbage disposal repair pro.

The Poway, CA homeowners’ guide to garbage disposal repair services

From average costs to expert advice, get all the answers you need to get your job done.