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"We were pleased and it went very well."

"I like the fact that they get back to us right away. They are usually out within a day or so at least to give us a quote and then the same way they get the work done within a couple of days."

"We found Bay Works Tile & Stone through Angie's List back in early June and emailed them for a counter top & flooring quote. We had a couple quotes for the work but wanted to get one more. Hector called me back & we set up a time to meet at the house to go over the scope of work. He arrived on time & was easy to talk to. I told him what I wanted, he took some measurements, gave me some feedback and asked if I had considered a taller mosaic tile backsplash instead of the standard 6" granite slab backsplash.
We like the price we got from Hector and proceed with Bay Works. Hector's quote was cheaper on the flooring part of the job enough that we could add the upgraded mosaic backsplash now, instead of later on. We had shopped materials at a few "big box stores" and had an idea of what we wanted to get, but Hector suggested checking out a few of his material suppliers prior to finalizing. We met up with Hector one evening and found a nicer floor tile & mosaic backsplash at the same price for the material we had previously selected. We selected our materials and moved forward.
The work started the following Friday & continued on Saturday so I could keep from having to take an extra day off work. Hector was there at the beginning of the work, but then his father took over on-site managing the crew and work. The first 2 days were all demo! With the remaining install, grouting & finishing work taking about 5-days to complete. I would do a daily walk through in the evenings to see how it was going and if I found an issue or something I was not happy with, I would take a photo and sent it to Hector. He would either call me right back or just respond to my message and the next day it would be addressed. Even though Hector was not there a majority of the time during the work, there was never an issue reaching him by email or phone.
The job took a while to finally be completed, but this was due to defective sliding door in the dining area. Hector's crew worked around the sliding door incase the door needed to be removed & replaced. Working around the sliding door was perfect has it allowed us to start with the kitchen work and not have to delay the project a month while we waited for Milgard to send our their door technicians.
In the end, everything came out great. Obviously renovations are no fun to live through but Hector, his father & their crew were a pleasure to work with and tried to make it as painless as possible...Thanks again Hector.
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"The service was good, and they were on time. They were clean."