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"They were very clean about the time frame, cost of the damage, very clear of explaining everything to us. They were professional, timely, considerate, from start to finish they have top notch service, they were consistent from the start of the job and even on the payment process. They've been a good company to work with."

"After lining up three plumbing contractors to install a kitchen faucet, a garbage disposal and fix a drainage leak, I selected Superior Plumbing to do the job because their technician seemed to have the necessary professionalism for a good job and they were also the least expensive of the three contractors I contacted. My service tech Armin was on time, cheerful, courteous and knowledgeable. It was obvious that he cared for my particular needs and he even announced that he loves his job and always looks forward to doing things right. He took almost exactly the time that was originally quoted and did an excellent job, cleaning up thoroughly before leaving. I wouldn't hesitate to use their services again. Thanks Armin."

"I would recommend them to all the people. Overall the service was good. They are professional. They are very nice. They answer any questions I have. The work was done right. I do not have anymore leaks. My experience was good."

"Vargas Landscaping & Maintenance did an excellent job. They had the machine grind the stumps and the price was reasonable."

"They arrived on time, tried to see the source of the water. Cleaned up thoroughly and explained what they were doing"

"They do a good job. For just a toilet, some plumbers charge a lot of money and I just found them to be good. The best parts about them is their availability, promptness, and getting the job done. They were able to work with really old pipes. I was impressed with that. My husband thinks that the price was too much on one of the jobs, but I say that probably is a tenth of what they have done. They have done a lot of jobs for us. It was a terrible job that they had to do the last time they came, but they did it."

"I have had problems with a leak in the master shower, for 24 years. Several plumbers have supposedly fixed the problem, to no avail. Finally a diagnosis. All American send a plumber that actually went up into the ceiling and found the problem; a failure of the home builder to place a water sealant/silicone between the shower and the tile, during installation, allowing the water to slowly leak into the wall and ceiling below.
Although they did not do the repairs, which required a shower installation company, I am absolutely thrilled that the problem appears to be solved. The diagnosis itself was worth its weight in gold.
In addition, the plumber that was sent, spent two hours at my home. There was no additional charge.

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"Went well..  was quick, did a good job.. They hadn't installed a Washlet before but read the manual and quickly got it installed. 
It's all working great.   I asked them to seal the toilet to the floor and they said they didn't do that, and after he told me why,  I was quite happy they didn't..   Apparently when you seal it to the floor if the wax seal after does leak down the road,  it's unlikely water will show up on the floor near the toilet.. instead it shows up in your nice living room downstairs..    Leaving no sealing, lets it spill out a bit.. potentially saving your downstairs ceiling..     Learned something new!

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"In addition to replacing all our windows in the house, we were starting a kitchen and masterbath remodel.  The timing of the window install was crucial to coordinate with the remodel.  We also wanted year end pricing, which was a substantial savings.  We interviewed two companies and chose SGK. We would have interviewed a third company to be thorough, but it was impossible to find another company that did new construction installation that fit our time line.  Rob Rowe (our salesperson) is an up front and "real" person.  Did not come across as a salesman or try to up sell us like the other company's representative.  The price was $8000 less than the other company for comparable windows (Anlin windows) and same type of installation.  

Our goal was to have all the windows installed before our remodel started, but the installation date was delayed due to the rain.  We were in contact with Deanne (not sure her actual title) at SGK many times to coordinate the installation and she spoke with our contractor to make sure the kitchen window was installed at the right time.  In fact, SGK installed the kitchen and bath windows earlier than the other windows to coordinate with the demo.  

This was the only real hiccup we had with the installation.  When the bathroom windows were installed, the edge of the window and sills were cut back too far due to something with the flange (sp?) nails.  This left a large gap between the window and the wood window sill.  A couple of the gaps were filled with caulking and another left with the large gap.  After discussion that this was not acceptable, a total of 3 window sills had to be replaced.  They now look good.  My take on this incident is that there was a lack of communication of why there were gaps when the windows were cut and it was not adequately communicated to us that the sills would be replaced at a later date (when the other windows were installed).  There Quality Control person (Edward) was called in right away and he came by the house multiple times  to ensure the installation was all done to our satisfaction.  The foreman on the job was Francisco.  Another worker named Manny was also very instrumental in making sure I was happy with the outcome.  
   
I was assured that this would not happen moving forward and all the remaining windows were installed without incident. We are having to do some minor paint touch up around most of the windows since caulking is used around the drywall and sills. The windows are beautiful (as much as vinyl can be) and the wood trim that was all replaced looks great.  It is primed and we still need to have it painted.  The old windows had condensation and were drafty.  The new windows have no draft and the house is noticeably warmer.  All our neighbors are commenting on our new windows.  


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