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"OK - the person worked for TLC contracting.  I doubt she was paid anywhere near the price we paid, and I certainly hope her SSI was paid, but she may not have been a documented worker.  She would generally arrive late (agreed-upon time was 8:30 AM) and start at one end of the house or the other.  She did fine with the vacuuming, sort of OK with washing the floors (could have changed the wash water more), didn't do that great of a job with the sinks (kitchen or bathroom) and didn't scrub under the rims of the toilets (pet peeve; went back a month later and removed all sorts of nasty mold, etc.).

All that was fixable and I could have spoken with her.  What REALLY irritated me was that we wanted to take a month off, so I left a voice mail message with the owner stating we'd call her.  2 weeks later, the cleaning person shows up on our doorstep (I didn't answer the door) with all her stuff, ready to clean the house. Unannounced.  Uninvited. After specific "I will call you" instructions from me.  So basically this owner just sent her out on a fool's errand and no doubt humiliated her.  It was sad, and I felt bad for her.  And I came to the conclusion that the owner was not someone I could trust and was a pretty shady operator."

"Their service was excellent. My house was literally sparkling clean. I'll definitely hire them again. Ray and Brenda were very nice and professional."

"Yesenia and Abby did a fantastic job. My home hadn't been cleaned this well ever. They left it cleaner than when I moved in 10 years ago. Both ladies were very pleasant, the work was so detailed that I am still finding little things that now sparkle that hadn't before. I started my service with a deep clean to make cleaning easier and I plan to make this a monthly service! As for details: they did everything we discussed on the consultation plus a little. All the tiny crevices in our older home were cleaned. The inside of the windows, the fridge, under furniture, etc. They got everything. I am so happy with the service!"

"These ladies are fabulous! They took charge of our cluttered home and got us in shape. Danita took the extra steps to organize our house, clean it thoroughly, and help us understand how to be more organized so we could maintain it ourselves. She's friendly, professional, and full of ideas. This is by far the most professional cleaning service I've ever had. Blue Diamond truly is a gem!"

"Amazing service. We get this service very regularly and the house is extremely clean and smells great after."

"Armando was great. Very responsive and did a great job on the small tasks around the house we asked of him. Would definitely hire him again for future jobs and highly recommend him. He's great!"

"Excellent professional, customer friendly service."

"Clean, neat, fast, five-star service!"

"Sabrina came to my house to organize my garage after we had just moved from our old house to our new house. She arrived promptly and got to work and she quickly brought order to the chaos. She worked non-stop for hours to get our garage in order. I was so impressed with her work that I asked her to help me get a final cleaning done at our old house. Again, she showed up promptly that day and got to work. The kitchen turned out to be in worse shape that I led her to believe but that didn't stop her from powering through it. I am grateful to Sabrina for her work ethic and professionalism and will definitely be retaining her services when I have future need."

"Leo was very helpful and quick to respond. We’re happy with how our 2 bathrooms turned out. Project was completed within the time promised. Our only complaint is that the workers did not clean up very well. But overall, we’re satisfied and we’ll use them again."