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"SafeStreets’ alarm system is fantastic. The motion sensors, door/window contacts, and cameras work flawlessly. The home automation features are a huge plus—I can control everything from my phone. Highly recommend SafeStreets to anyone looking for reliable security."

"We didn’t realize how many items could be integrated into our ADT security system. But after speaking with the helpful representative on the phone for about 10 minutes, we decided to go forward with their full home automation package. Not only are the doors and windows secure, but we can control lights, the thermostat, and the garage door."

"Douglas and helper arrived on time and were very careful and thorough hanging hooks and pictures and made sure they were secure on the wall and level. They were efficient and friendly. Will definitely hire again."

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"I cancel the appointment with security one
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"Very smooth. He was on time and finished the job promptly. learn a lot about doors and openers during the process."

"The service provided by CSI Secure Solutions was second to none. From the start the team was professional, diligent and tenacious in their quest for answers. This was not an easy case but Chris and his team went above and beyond the call of duty. If you are looking for a quality investigator with integrity, compassion and skill, I highly recommend CSI Secure Solutions."

"After researching online about Safe and Sound Security and Monitronics made an appointment with Brian Jaime to meet at 6pm. Brain was on time for the appointment and very professional. Brian was polite, respectful, not pushy, transparent, and explained the packages and what is best suited for our home. He was a good listener too which something you may not see in some of the business developers. I know instead of calling Brian a sales person I called him a Business developer this is because a sales man or woman is only interested in selling his product for a certain price and bad mouths other competition. When I mentioned to Brian that I have been talking to other outfits, he explained the difference in service and methods of business operation between them and the others. His first point was all about quality. Safe and Sound located out of Walnut Creek has been the #1 dealer in quality aspect for the last 5 years. This impressed the heck out of me as myself  working in a big Corporation where we internally compete every year to bag the top spot in quality and I will tell you that is not easy. Therefore with him defining what he and his team brings and the value of it from others definitely made him get my contract.



I signed into their standard 3 year contract for a reasonable price for the package I got. I am writing this review at this time and giving Safe and Sound Security 5 stars for their professional approach towards developing their business, transparency, quality, genuine interest towards their customers.  



They are a local outfit and the way this outfit works is, the contract, equipment installation, maintenance, and any trouble shoot calls will be handled by Safe and Sound Security team in house. you call their local customer support number during normal business hours of Mon - Sat 8 am to 9 pm and on other hours the call is answered by Monitronics and a ticket is issued and forwarded to Safe and Sound for action. you can call and if you are local you can walk into their office to request service. Being local is a plus for me. Monitronics renders 24/7 monitoring support. However, your contract is with Safe and Sound security.



Safe and Sound have been around for 8 years and to bag 5 years of #1 spot in quality service is great achievement and I expect that same service moving forward :) So far my experience has been great, have scheduled installation with tech today. will update my review with the installation experience and my future experience with this team
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"They gave us the best rate and the setup was great for ADT system. The installer did have to tell us about other options that would cost more money but he did not pressure us when we declined. We had door, window and motion detectors included. They gave us a week to practice on the new system, but we could call if we were ready to go live sooner which we did. Set up was quick, easy and uneventful. Very nice installer, Phillip Brown. The cost was quoted at a low price, but the bill came from ADT and was much higher. We were told the contract to ADT did not catch up and we will be getting the lower price with a reimbursement for the excess of the first bill. We did the $99 install and are getting a $100 gift card back. 3 year contract is a little annoying but we plan to stay here for a long time."

"We installed it ourselves. For all the equipment and everything it was $103. The price was very good because my monthly payment was only $49 a month. I like them better and I have heard too many horror stories for another company. Responsiveness, I would have to give them a 100%. I have set the alarm off by opening the door without turning it off and they were right on top of it to call and make sure we were okay. I love it. I feel safe. The quality is good. We own our equipment so when we move it will go with us. We have 9 sensors that came with that plus the other one that will go off when you move around, the motion sensor. I have had no bad problems at all. They are alert and call right away to make sure we are okay. I have the key fob and also it is battery operated if the power goes out. It is wireless and I can program it from my phone."