Get matched with top window shutter pros in Carmel By The Sea, CA

"all good"

"He was doing great and doing extra things. I paid him 3,200.00 for materials and he said he ordered them in July they were supposed to be delivered 08/02/21. He contacted me and said they were on back order, communicated thru 09/13/21. I have not heard from him since. I called Home Depot and they said he never placed an order. I have called and emailed, text, left messages and I have not heard from him since. He still has my screen door that he was supposed to repair along with my money. I think if something has happened to him someone in his family would have notified me."

"Javier is wonderful to work with. Over the last 5 years, he did many projects for my elderly grandparents in Salinas. When I contact him, he is prompt in every way: He responds to my texts, does the needed work without delay, and bills quickly. He is a nice person, honest, has broad knowledge, does quality work, and is a clear communicator. Javier has made my construction projects feel easy. All my experiences with him feel very positive, leave me with a good feeling, and a good finished project."

"Santos Construction was simply awesome! The crew was amazing, always on time, cleaned up great every day, completed the job on time, and the end result was completely professional. The quality of the work exceeded my expectations. I would and will hire them again for my next project."

"DO NOT USE THIS COMPANY - PLEASE READ & THINK TWICE, THREE TIMES. Sorry for the war & peace review but this is the short version. We purchased six (6) large, custom-built windows from K-Designers in 2017. The windows were installed incorrectly, and we were not aware of water problems until six months after installation, immediately notifying K-Designers of the issue. Sine that initial call in 2017, we have contacted K-Designers countless times over the years, speaking to many different individuals in leadership roles and nothing has been done to correct the problem. They sent individual out to assess the problem and one individual just added more calking around the outside of the windows but water continued to penetrate the house. More folks would continue to come out and then we never hear from them again. THIS WENT ON FOR YEARS. This last year we remodeled our home. The building contractor removed he trim and framing around the windows as it was evident the framing was becoming rotten and I explained in greater details the water problems we have been experiencing. New hardwood floors were being installed and we could not risk water damaging the floors. When the framing was removed, my building contractor showed me MULTIPLE openings around the windows where you could see light coming in from the outside. I called K-Designers again and I was (finally) put in touch with Regional Branch Manager from the Portland office. He seemed very concerned and was very responsive. The repairs to fix K-Designers mistake was $4,631.88. The Regional Manager believed that his company could have done the repairs for $1000. My building contractor stated under no circumstances could the repairs around the windows be adequately fixed for $1000, a great deal of damage had been done. My building contractor ALSO said he would be happy to talk to anyone at K-Designers and provide greater detail about the work they had to do to fix the problem. No representative from K-Designers contacted my building contractor and we finally settled to receive a payout of $1000. I suppose something is better than nothing. I signed the settlement agreement on 2/22/2024 and have not heard from the regional manager or anyone from K-Designers. My wife and I have both tried to contact the Regional Manager numerous times from different phones, leaving messages asking him to call us. We have also sent text messages and emails as well, with no response. I emailed the company, no response. itâ s very clear we are being ignored and this is their business practice. We came out of pocket with money we did not have to fix K-Designers installation mistake. The reason I gave a 3.5 rating for the value of the windows is I learned we paid way to much when we were having other windows replaced & the contractor told me how much he would have charged me."

"Professional and listened to what we wanted and gave us options"

"Nelco Design Build was an amazing partner to have. Working with them was straightforward and most importantly, honest. Very talented crew that can tackle foundation, framing, siding, interior trim, and much more. I will continue to partner with Nelco Design Build to do more projects."

"We replaced the windows with this company and are really happy with the work process and result. We don't understand many things in construction, so the great thing is that they recommended to us what really worked exactly for us and they did work fast and very carefully. Definitely recommend these guys!"