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"We had a "garden" style 4" thick slumpstone block wall across our backyard at our Simi Valley home that had shifted on it's foundation, and was leaning outward away from our property. A neighbor that shares the wall with us got 4 quotes from local wall contractors. After the contractor we chose to do the work backed out due to a family problem, I searched for a new wall contractor, as I didn't like the other 3 bids. I am extremely happy that I found Robert Palacios Masonry. When Bob came the very next day to view the wall and give us a quote, I knew right away that Bob was the right person to rebuild our wall. None of the other 4 contractors knew what type of wall we had, nor what was the best way to restore it. Only Bob recognized right away that we had a "Proto II" wall, which is a light weight, quickly built wall that is built without rebar, and instead held together in a "post-tension" manner using threaded rods, and only mortar between the blocks. Bob told me this type of wall should not have been built on a slope grade, nor had any dirt or trees up against it. A previous owner had put in a 2' tall planter box with trees. Bad idea by them! Bob rebuilt the lower portion of the wall using 8" wide blocks, making it a true retaining wall that extends just above the planter. This saved us from having to demolish and remove our stone planter box. He epoxied in rebar posts on 24" centers inside the 8" blocks, and filled all of them with mortar cement. The top portion was rebuilt using the 4" wide blocks that his crew carefully saved when the wall was dismantled. This made the newly rebuilt top portion blend into the surrounding walls, so it didn't have a "new wall" look that unpleasantly stuck out. We also had a portion of our side wall rebuilt at the same time, and in the same manner I just described. Both look great, and as if they are the original walls. Bob and his crew are top notch professionals that were on time, clean, courteous to our adjacent neighbors, and did the job exactly as agreed upon in the time quoted, and at the price stated. No ups and extras. You could not find a better wall construction, rebuild, and repair company than Robert Palacios Masonry. Would hire them again in a heartbeat. Thanks, Bob!"

"I've done my fair share of remodels and renovations and have worked with a variety of contractors and sub contractors. Cavalier was by far the best I have worked with thus far. They were on time, under budget and provided impeccable service. They showed up every day, full crew and were responsive to every communication I sent. Now when have you ever experienced that?!?!? HIGHLY recommend."

"They did a fabulous job on my roof back in December! I'm impressed at how thoroughly and quickly they cleaned up the work site each day. The quality of the shingles is top notch. Overall, they did an A+ job and I recommend them to people all the time."

"Overall the project was fantastic, and Seth was great to work with. From taking the concept my wife had, Seth drew up a plan with everything she asked for, and we were able to scale back where needed for budgeting purposes, so he helped us rework from the original design to where we ultimately landed. Timing - he began on time, and finished early. Project lasted a total of 5 weeks. Budget - he was spot on to the original budget. We did make changes to some items, and he kept a running change list that was helpful to keep us on track. Team - The guys were amazing, and took exceptional pride in their work. I got to chat them up quite a bit, and they’ve been with Seth for many years - which was an awesome sign, because I’m guessing you don’t stay of things aren’t going well. They were here everyday from 7-3:30, and the few times that they weren’t, we had a heads up. We even got a heads up when it wouldn’t be the full crew. Communication - pretty sharp, zero complaints here. We knew what was going on, when it was happening, and Seth was here almost everyday for at least a period of time. Overall, they were great - and we will use them again for our front yard, hopefully sooner rather than later."

"The whole crew is very professional and friendly. Cody was very responsive, salesperson Paul was knowledgeable, we highly recommend the whole team."

"It went perfectly. Were great interacting with the owners, as far as scheduling and making sure they had access to their units since they were servicing the stairs, These guys were phenomenal.The property manager of our condos started using them for a very large project after seeing the quality of their work and being highly impressed by it, especially for the price they charged."

"To Whom It May Concern: It has now been well over three years and our kitchen remodel has never been completed. We have not been contacted in over 2 years regarding the completion. This remodel has been LESS than satisfactory. Listed below are our grievances: 8/31/15 - We discussed with the salesman, Ron, what we wanted in the kitchen and the price we could afford. He eventually agreed and we asked if he needed to see the electrical box or anything else. He did not. 9/3/15 – After the kitchen had been demolished and $5500.00 had been collected from us, Ron finally looked in the electrical panel box and decided an additional $6250.00 would be needed to upgrade the panel, install LED lights, which he had told us weren’t necessary, and to put copper pipes under the sink (which already had copper pipes). He refused to continue the work without an immediate payment of an additional $5000.00. 9/4/15 We arrived home on that Friday night to find chicken bones on the floor of our demolished kitchen and empty beer bottles in addition to garbage, paint, plaster, tools and more chicken bones scattered all over our driveway and backyard. (Pictures enclosed-#1) We called the company and were told they would come out the next day to clean it up and haul away the trash. Instead, they moved the trash to the side of the driveway, leaned it against our new redwood fence, and it remained there for 4 weeks. (see enclosed picture #2) - The choice of cabinets had to be done by text because THND had nothing to show us. They were then put in without approval and they were, in many cases, either wrong or missing. - A cabinet was place directly touching the stove, a fire hazard. It would not have been corrected had the “city inspector” not pointed it out. (see enclosed picture #3). - The awful molding at the top of the cupboards, which in many cases doesn’t fit, was not a choice, it just showed up. And it started separating from the ceiling 3 months into the remodel, and had to be re-caulked. - The painting was done by a very inexperienced painter who didn’t even have a ladder. He stood on two paint buckets to paint near the ceiling. - THND must not own any ladders or buckets because the men used ours, covering them with stucco and paint, and ruining a large bucket. - The light fixtures were completely closed BEFORE the inspector came. He was NOT pleased. Everything had to be opened up again for inspection. - Rather than move electrical outlets, notches were cut into the backsplash to accommodate plugs – a very shoddy and amateurish job. (see enclosed picture #4) - An outlet was placed under the sink next to a leaking pipe. Again, the inspector saw it and saved us from possible disaster. - After the installation of the $5250.00 new electrical box, our brand new stucco was repaired so fast and poorly that it didn’t begin to match the surrounding stucco in texture or color. We had to wait TWO MONTHS for a correction and a big mess was left on the steps and cement underneath. - During a heavy rainfall, a leak in the bathroom ceiling, right next to the newly installed venting fan/light exposed an uncovered electrical box with loose wires floating around. Alarmed at the shoddy work and danger of exposed, un-grounded wires, we called our own electrician to come and check the work done by your company. 2/24/16 – Our electrician opened the ceiling in the bathroom to look over the situation. He said it is illegal to hide a box in the ceiling as had been done. Plus, it hadn’t been grounded and the box had to be extended to bring it down to ceiling level. Since he had worked at this house in the past, he knew that the LED lights in the kitchen were new so he went up into the attic to see what else was going on electrically. He said there were two other boxes that had been covered up and weren’t grounded – one in the main kitchen and one in the laundry area. Since nothing had been grounded so far he decided to check the new plug by the stove and found the ground wires cut off and thus not connected. He had to take out the box, extend the wires and reconnect the whole thing. Along the way he noticed that the new electrical box outside had loose wires, disconnected wires and mislabeled circuits. As he was working on the plug by the stove he noticed that it was on the same circuit as the stove and the microwave – all labeled dishwasher. He said if we tried to run a toaster oven when the microwave was going we would blow the circuit. I’d be interested to know what the “dedicated” lines to the kitchen actually are. We paid an extra $4000.00 for them. We now had several holes in the ceiling that need to be re-plastered. The electrician said that if it had been done properly the boxes that were covered up would, instead, have been turned around and opened UP to the attic instead of burying them. As it is now, the boxes on the ceiling, even with decorative covers, are ugly and amateurish. 3/15/16 and 3/18/16 – your electricians returned to finish and check remaining work. Holes remained open in the ceiling of the kitchen, washer/dryer area and bathroom. An appointment to fix them was made and cancelled and then we never heard anything from THND again. 1/31/17 – A continuing leak in the bathroom ceiling, caused by the vent put into our new roof by THND, had to be repaired by our roof people. We paid for this. (see enclosed picture #5) 2/2017 – We had the holes in our kitchen, washer/dryer and bathroom ceilings repaired and painted. We paid for this. To say that we were disappointed with THND would be a gross understatement. We saved a very long time in order to be able to afford a kitchen remodel. We expected to be working with professionals but most of the work was at best, amateurish, and at worst, dangerously negligent."

"From the moment I met Guy, I sensed he was very different from other contractors with whom I'd worked....and it was true. He wrote down, in detail, everything that was to be done and it was all completed beautifully and in a timely manner. He brought in superb craftsmen and treated them with great respect, something I've found lacking in other contractors with whom I've worked. Whenever I had a question, he responded promptly and visited often to make sure I was pleased with the work. He even built a custom support for an under-mount sink when the one provided by the manufacturer proved flimsy--something that wasn't even included in our contract! I'd developed some trust issues over the last couple years as a result of working with dishonest contractors or those whose work was of a poor quality. Guy renewed my faith. He is an honest, kind, skilled man and I will never use another contractor. Thank you, Guy!"