Get matched with top greenhouse and nursery specialists in Wittmann, AZ

With over 9 years of professional landscaping experience, we are here to help you with the following:\n-Palms tree Specialist. \n-Trimming & Skinning \n-Toping Removal\n-Thinning Out\n- Gravel Work\n- Timers \n-Pavers\n- Yard Maintenance \n- Clean Up\n- Stump Removal\n- Sprinkler Installation & Repair\n- General Maintenance \n- Artificial Grass\n- Wall\n-Painting Houses

"This was originally written in September but posted to the wrong account.  Subsequently, one of the trees we saved, which I was told was an orange tree, ended up being a grapefruit tree.  So now I need to purchase another orange tree (which we apparently removed in the process.)
This is difficult to write, because I'm am very happy with final product.  But I got frustrated with the lack of good communication.  This was an issue I addressed with Bret upfront, because I had experienced it somewhat during the design process and then read about it in some reviews.  
From the beginning:  I found Outdoor Xcapes at a Home Show.  I had Bret come over and look at what I wanted done, and we decided to design my overall wish list to see where it would fall in the budget.  It was a great design, but budget concerns had me take out items and cut costs where i could.  We went through 2 or 3 design modifications.  At our last meeting, we discussed final changes, set a tentative date to start.  I had written down all of the changes I wanted and, mistakenly, thought Bret would either redo the design or write an addendum to it.  
We set a start date of 8/24 and they said they'd be done in a week to ten days.  The reviews and references said they did come in with a big crew and got things done fast, which appealed to me.  (I had been working with another company as well, and chose Outdoor Xcapes based on their design and fast completion.)  On 8/21, Jesse called and said they had a crew available and could start demo work.  They worked Friday afternoon and Saturday morning and pretty much completed demo  On Monday morning the crew came and started work.  The majority of the work was done the following Friday.  That said, during that week there were a number mis-communication issues because Bret hadn't updated the plan and the crew was going against the plan!  Here's some examples:
*  On the BBQ island I wanted smooth stucco, drawers, no refrigerator.  Luckily the crew asked me about the refrigerator, but they had to redo the stucco because there was no note to keep it smooth.  The drawers were finally installed on 9/22.
*  Plants:  Bret and I went to the nursery and picked out plants, trees, trellises.  He said he would get a list to me (which he never did).  The wrong trellises were delivered, and one of the plants we looked at for ground cover wasn't in the group (I didn't remember the names of all of the plants, but this particular one was unusual.  Jesse was willing to go get them, but since I wasn't sure of what the plant was called, we decided not to).  
*  The wrong pavers were delivered initially.  Luckily we caught it as they were being delivered. 
*  I had three areas of river rock that I wanted removed.  Bret told Jesse to remove two of them and leave one (that is a boundary between lots) and by the time I caught it, we didn't have enough of the other rock to trade it out.  
*  Bret and I initially had discussed installing pavers on the driveway.  To cut costs, we took that out of the project.  But, we discussed how we could remove the paint from the driveway; he said he'd check with Jesse.  I mistakenly assumed that was part of the project; it never was completed and since I didn't have it in writing (my error), I didn't have much to fall back on.
They completed the majority of the project on 8/28 and came back the following week to install the woks for the water feature and get it up and running.  I had a couple of issues with it initially, and they were very responsive in coming over and looking at it.  
The crew was amazing.  Very professional, very hard working.  They were generally here at 7am and working some days until 4 or 5 in the afternoon.
And, even with some of the miscommunication, the crew didn't hesitate to make it right.  I come from an environment where process and quality assurance are important.  In looking back at the entire process, I would recommend that the customer ensure that OE has, in writing, all of the changes that have been discussed; that the sales person, supervisor and customer sit down for 15-30 minutes on the FIRST day to ensure that are all in agreement with the plan the crew is looking at, and finally, that someone from OE meets with the customer at the end of the project to do a quality assurance review and punch list.
Start of project, 8/21;  totally completed, 9/22.

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"Promised Land Electric did a great job installing these remote controlled ceiling fans in my home. Customer service was impeccable. Would definitely hire again."

"Whereas I like the carpet and flooring, the new baseboards were painted (not a good job) by an unlicensed contractor they subcontracted with. They did credit me $100 however, I was stuck with the mess. We had called after we signed the contract and asked to replace the baseboards in the room that they put the new carpet in. They did not follow through and said we never called to add that to the order. Being out of town during installation, we had no idea things were not going exactly as we planned. I feel the owner and staff are rather condescending. They had an excuse for everything. It was a frustrating experience."

"My experience was excellent, and they did an very good job. I was very please that he provided a free plumbing inspection as well. He was fantastic."

"Michael is our go to person for the vast majority of our home repair needs. His very wide knowledge and experience are of inestimable worth. On this occasion, he responded very quickly to our need for repair of a heavy glass shower door that came off track. He knew exactly what to do and did the work. He was also willing to refer us to a company that does shower door installations if we want to change to a newer, more reliable design/product."

"They are very good, their price is reasonable."

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Larry was great.  He arrived early and promptly got the job done.  We had 4 doors (8 locks) and a shed plus make 2 extra keys.

Thanks Larry for doing such a great job!

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"Dana scheduled a visit to take measurements and to show us the available crown molding options.  We choose a crown molding that was an upgrade but still very affordable.  Dana left and when he had the crown molding cut per his initial measurements called and scheduled an installation appointment.  He showed up on time and installed the crown molding.  Everything went well and we love our new look.  I would definitely recommend I Crown Molding and we intend to have the living room done in the near future.
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"She did a beautiful job. We discussed what I wanted and we picked out plants together. I now have a beautiful, peaceful zen garden. I am so happy with it. I am also taking her biweekly landscaping service."