Get matched with top glass block pros in Tucson, AZ

"The work was performed well by Eric. My sole issue was the inclusion of a same-day charge of $150 for the work performed. I may have missed hearing that when the office said they have someone who could come to the house in late afternoon. I paid the invoice withe the same-day charge."

"Bobby and his crew did excellent work on all of the walls for the sidewalk that curved from our patio to a back gate plus a raised patio. Also built a wall around a spa area. Kept in touch on his progress and the cost was very reasonable."

"This is the third time we have used the services of Flores Masonry, last time for the tricky task of rebuilding a retaining wall, this time for repaving our patio. Very quick estimate by owner. Very fair price. On time, courteous, hard-working and very competent team. Great supervision and communication. The site was left perfectly clean. A job well done, finished by the deadline agreed upon."

"We could not have asked for a smoother process or a better job. We are so pleased with the fantastic job. They are perfectionists and even scrubbed the kitchen floor before they left!"

"This was (and I emphasize was) the best company in town. We used them for years and referred them to others. Never again. They sent IMO a plumber who IMO tried to rip us off for a 7000 job to replace all our toilets -- based on how they sounded when they flush! Even the owner of the company admitted the sound of the flush is not the test. And when I asked for a refund of the deposit the accounting person was insulting or condescending at best. The employees used to be of the highest caliber. No more. Good thing there are plenty of good choices for plumbing in Tucson."

"We made the terrible decision to hire Urias Custom Remodeling to complete the master bath in our home addition, lay luxury vinyl planks and install a kitchen backsplash. Tito Urias refused to fix what was visibly a botched tile job on the shower floor without charging us a ton of money. I was gaslit and felt intimidated by Tito Urias. That same day, Tito demanded we pay the next draw on the spot. When we refused for obvious reasons, they placed a preliminary mechanics lien on our property. We were forced to get the AZ ROC involved. It was a good thing we did! With the assistance of the ROC we learned Urias Custom Remodeling did not meet installation guidelines or minimum workman ship standards on any aspect of the job we hired them for. Turns out they didn’t waterproof the shower. There was ZERO waterproofing on the shower floor and grossly insufficient waterproofing on the shower walls. It all had to be ripped out! Additionally, Tito didn’t pull the required permits for a new shower. The bathroom floor tile didn’t meet industry standards and had to be redone. ALL of the LVP flooring had to be pulled out as they did not prep the subfloors. There was a noticeable peak in the hallway and low spots as well that could be felt when walking. There were several poor cuts of the planks at the door jams, leaving the plastic underlayment visible. Tito glued our floating floors with an adhesive to hide the poor cuts. Multiple places where the planks weren’t interlocked and chipped. The kitchen backsplash had approximately forty places void of grout. Several so large, the drywall behind the tile was visible. They were given an extensive directive to remediate the poor-quality work but were unable to do so after several months. Urias Custom Remodeling had a second botched shower attempt, not presloping the shower floor at all and then installing a liner which was not compatible with a curb less shower. In my opinion they don’t have the basic skills or knowledge of building a shower. We were also informed by the ROC Urias Custom Remodeling has been operating under a ROC# other than their own and has been for multiple years. Their contract did not provide the minimum elements required of a contract, deceptively leaving out how to file a ROC complaint and only providing a one year warranty when in AZ it is a mandatory two year warranty. Initially I was fooled by Tito as he talked a big game, was prompt to arrive every day and cleanly in the workspace. Turns out he did not install one product to manufacturer installation guidelines, as he was required to do so. It has now been a year of living in his botched construction zone. They refuse to give us our money back and have repeatedly been dishonest throughout the process. I want to protect others from having to go through what my family and I have experienced. In my opinion Tito Urias does not have the skills to meet industry standards and he takes shortcuts throughout to increase his profits."