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"Amazing customer service"

"These guys are awesome! Fast service and great price. They did a great job and saved me tons of money compared to other bids on a slab leak repair. Very creative approach to prevent having to rip up my travertine and concrete. Made is super easy for me to repair small dry wall patch after and that was all. Like the leak never happened. James and team are my go-to guys for all my plumbing needs going forward"

"Daniel arrived on time. Started on installation of new system inside and outside. He was very attentive to details and made sure everything was done correctly. Daniel was polite and friendly. Great example for your company. The old unit was removed and area was left clean. Mark arranged the date and thoroughly discussed costs. The estimate he presented was less by 5 to 6K than other companies. Very pleased I selected this company. Thank you A/C and Plumbing Pro."

"This company reached out to us right away and scheduled for our tank to be pumped out the next day. Surprisingly for us, they called and came out the same day. Their team of excellence got the job done efficiently and got our septic working again. I would highly recommend this company for all your plumbing needs."

"We had some major under the foundation concrete slab corrosion of piping in our home. EZ flow did a thorough inspection and found the issues. We had some heavy work to do in order to fix: remove shower, tub, punch a hole in the concrete, and dig a hole under the house to expose the plumbing. The EZ Flow Team of Robert, Spencer P and Manny did FANTASTIC WORK! They also left the home in good / clean condition after a 12hr day of hard labor. We appreciate their efforts and attention to detail. Thank you EZ Flow!!"

"Beyond expectations"

"My experience with Kinetico has been outstanding. Mike the installer was excellent, including arriving within the time window I had been given. He listened to my concerns about placement of the unit, answered all my questions, and gave me instructions on operation. Not that there is much for me to do! Another contractor doing work here on a separate project noticed how well the copper pipe had been installed. All the staff who dealt with the project were personable and knowledgeable and responded in a timely way to my requests and questions. Thank you to all."

"This was the second company I had come look at the leak in my toilet. The first one I thought was expensive. However he only wanted to replace the wax ring for the toilet for $600. So I contacted Angie's list and they sent out master router who to my surprise said I had a major problem in my home. That my walls had too much moisture and it was dangerous. The master bathroom supposedly had 100% humidity and the guest bathroom varied from 27 to 47% humidity. That was supposed to be very dangerous. They said my flange was below the tile level which they said was not right. I have since found out that is incorrect. I had not asked them to check out the master bathroom but they had me extremely concerned that I was living in a hazardous situation. Before I knew it, my guest bathroom was completely gutted and my master bathroom was partially gutted. A restoration company called copperstate came in on their tails and had me even more concerned about what was going to happen in my home.I erroneously thought they were under Angie's list also. I can't complain about the quality of the work from master router because it was good I was just not prepared to do $20,000 worth of repairs to my home. Especially since it was not needed from what the previous company had said. My insurance company is no longer responding and has paid only a portion of what things have cost me. and so I have now had to fork out nearly $20,000 and my master bathroom is still not finished. I do have to admit that they did find an issue with the repair done by Roto-Rooter in 2018 but that should not have cost me the kind of repairs that master router forced me to have done. I would not have had to have two major bathrooms gutted. I have not told him about things like the bubbler that they cut nor that I still am not happy with the cement repair but I am concerned because I've complained about him the cement several times. I'm afraid they won't ever make it any better. I would like it if master router could give me a partial refund because it would never have cost me this kind of money if they had just repaired the toilet the way the other company recommended. The toilet in the guest bathroom still has its original symptoms from the problem that the contractor was supposed to fix."

"DO NOT HIRE THIS COMPANY OR PATRICK RILEY/ISLEY'S I had an extremely disappointing and unprofessional experience with Patrick Riley during the installation of a new AC unit, which cost $17,000. I initially called George Brazil but was told their sister company Patrick Riley was available sooner. Despite the substantial investment, the service was far below what was promised and honestly worse than a McDonald's employee. We started off the day around 7am when Ivan rang my doorbell, upon answering I was given a finger to hold on as he was on the phone asking a buddy to bring him Ibuprofen (for what I can only assume was a hangover as he later laid in my lawn throwing up). This was just the beginning of a series of issues that made the entire process a nightmare. All three technicians entered and exited my house with their shoes on, leaving dirt and debris throughout my home. They were unprofessional and did not know what they were doing. I overheard the technicians discussing their mistakes and expressing uncertainty about how to complete various tasks. Their conversations included phrases like “It’s whatever”, "we can make that work" and “You need to put it on the bulb, the bulb, the bulb. You really gotta start learning these words." reflecting their lack of professionalism and knowledge when it came to installation. The installation, which was supposed to take the length of the work day, stretched to 13 hours and still wasn't completed (and isn't at this point, a week later). They left caulking on my floors and in the garage, without cleaning up or communicating either. They left my bathroom sink dirty and broke the soap dispenser in there, again with no communication. My driveway was a mess the entire time, with the contents of their three vans laid out across my cul-de-sac. I had run to the store to get them electrolytes in addition to the 6+ water bottles they each got, and they were so kind to leave the empty Body Armor bottles I had purchased sitting in the driveway for hours. I received no confirmation paperwork of this transaction (quite a shady business practice imo). They left the customer warranty booklet on a shelf in the garage rather than giving it to me directly and nobody taught me how to use the new thermostat. Additionally, there were white paint marks left all over my garage, driveway, and entryway, which they had admitted to knowing they left after the fact, but no communication was made to me. In the middle of the day, Ivan (who asked for Ibuprofen as he arrived) was found throwing up in my front lawn by my neighbors. No communication was made to me whatsoever, and he continued to touch my property (including my thermostat) with his unwashed hands. I'm a very reasonable person and am able to forgive a lot, but the lack of communication on all fronts is gravely unprofessional. Throughout the job, the technicians took multiple phone calls, some of which included the repeated use of the n-word in front of an underage child. They lied about many aspects of the job and have consistently failed to return my calls, providing excuse after excuse for why the issues have not been resolved. Based on my experience, I strongly advise potential customers to seek alternative providers. I wouldn't wish this experience on anyone. What was supposed to be a day has turned into over a week with no resolution in sight. The lack of professionalism, respect, and competence demonstrated by Patrick Riley and George Brazil is unacceptable, and I hope my review deters others from making the same mistake."

"Lorenzo Carson with Roto Rooter in Arizona is a professional, informed and reliable plumber. Plumbing issues are never fun, however Lorenzo makes the process easy and worry free. Would hire him for any plumbing job around the house and regularly recommend him to friends."