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"Bait and switch. I obtained multiple quotes for my foundation. Dalinghaus Construction quoted me 19 piers to stabilize my home. I questioned why their competitors were quoting me over 30 piers; and they reassured me I was being over quoted by their competitors. Long story short, I went with Dalinghaus. During construction, a rep (David F) came by to drop off some tools and found that 19 piers would not be enough. They said I needed 14 more piers (totaling 33– same as their competitors). I’m stuck because I cannot leave my home half stabilized. No other reputable company would complete the job if another company started it. I was obligated to move forward with Dalinghaus. No one called to apologize for the misstep. They invoiced me and could care less how much this would affect my family. They proceeded to install14 more piers but left 14 large holes— they said backfilling was not part of the scope of work, while the original 19 were backfilled. Insanely strange why they think I wanted 14 large holes at my home. So this is where they gave me a “discount.” They backfilled the holes for free. Free? It should be included in the work. All in all, why do I have to pay for a mistake of this magnitude? I’ve tried to work it out with them peacefully but they have not provided me anything that would make this right. Only excuses why they should not compensate me. They have no integrity. They only care about their reputation at this point (they want my bbb review taken down). I would like to be compensated for the 14 additional piers that were missed from the original quote. 14 additional piers is a completely new job, not a “new work order.” They are the professional and should have done a more thorough assessment to provide me an accurate quote. Their competitors seemed to have done so but I was sadly duped by Dalinghaus. They baited me in and switched the price after the work started. $38k is a lot to lose. I have 2 small children and a home that needs to be completed. Ps. I’ve been waiting over 2 months for a resolution."

"as advertised"

"He never returned to finish the job and would not return phone calls I ask for a partial refund"

"David Odell provided me two quotes so I could choose what work I wanted to go forward with based on my budget for the project. I wound up approving all of the work and stayed within my budget. Communication was great throughout grading. Setting forms, pouring, finishing and more. David’s and his highly skilled crew delivered. I couldn’t be more satisfied with the concrete work. See the job on YouTube titled “Concrete Pad For a Tough Shed and an additional parking Area”, 2 parts. I feel so fortunate to have found Odell concrete and confident that finished product will serve us well for a long time."

"My husband and I met with ACE Design and Drafting (ACE) in August 2023 to review the drawings we had prepared and conduct an interview regarding skills, experience, and process in preparing the plans. As a result of the interview, in August 2023 we entered into an agreement for ACE to prepare building ready plans for our project. The estimate to complete the plans was 3 months. Although our experience with ACE began as amiable, it slowly deteriorated to less than satisfactory. Our verbal phone communication and interaction with ACE soured, and we were no longer able to communicate/interact with ACE verbally over the phone, only by email. Unfortunately, communication with ACE through email did not improve. Our communication issues or lack of communication with and from ACE caused a considerable delay of the submittal of our plans to the County. They were not able to be submitted to the County for initial review until February 2024, nearly six (6) months after entering into the agreement with ACE. We experienced unfavorable interactions with ACE which are noted below. · ACE misplaced the drawings we provided. As we did not have a second copy of the drawings (our mistake), this delayed ACE in preparing the plans. We were in California, so it was necessary to travel to Lake Havasu City, Arizona and assist ACE in locating the drawings in the office. · The plans were submitted to Mohave County (County) for review and the County noted various corrections/redlines were required. ACE was contacted by letter which detailed the redlines needed for the house and shop. Per the County, ACE did not make all the required corrections/redlines (although our agreement states required corrections will be made when ordered by the County). The County representative was very helpful and was able to make the remaining required corrections/redlines as noted below. o House § Correction requested - Wall bracing for this structure does not meet minimum of code. Please revise. (Ref. IRC 2018 R602.10) · This was as a result of stucco vs metal siding. The correction from wording of stucco to metal siding was noted on the plans, however, the legend which showed wall board was being used was incorrect as was the use of the wall board legend icon (a 3 in a triangle) noted around the exterior of the structure. As our home would have metal siding, wall board is not required. However, sheathing (a 2 in a triangle) is required on the entire exterior of structure. The County made the correction by striking through the “wall board” legend icon and replacing in red ink the “sheathing” legend icon. o Shop § Correction requested -Header over garage door fails loading. Please revise. (Ref. IRC 2018 R301.1) · The plans show a correction of a “4x12 header”; however, in this situation a 6x12 header was required. The County made the correction by striking through “4x12 header” and replacing in red ink “6x12 header”."