"We had a large screen tv and sound bar mounted by them. The knowledgeable crew did an excellent job and we highly recommend them!"

"I was having trouble with my desktop computer. Sad to say but I only have the basic knowledge of a computer. My screen kept showing me I was out of storage space and it had finally got down to zero space and I could not open any of the programs. I did call Dell support but my warranty was already out and they wanted around $130 to take care of the problem. I then called best by and spoke to a member of The Geek Squad and I was told that I could bring the computer in and for $39 he would point out a few things to me but I would have to punch in everything myself or he could keep it for the day and it would be somewhere around $100 for him to take care of the storage problem. I was concerned with leaving it that he would delete items that I wanted to keep. So that night I saw a TV advertisement on Angie's List and I thought that was always for plumbers, electricians, etc. But I looked it up on my tablet and there was so much more to choose from including all types of Computer Services. I reviewed a few of the listings and saw that Mike's Computer Repair had the most and best reviews. So I picked out 2 companies and emailed them both the problem I was having. I believe it was about 15 minutes later when Mike called me and we went over my problems and he was ready to take care of them that instant so he told me what the cost would be each step of the way. Mike took over my computer and for about 3 hours did all the necessary repairs that I needed. On completion he called and told me that my internet speed was so slow that it was one of the reasons it took him so long to do his work and that I should contact my internet supplier. The next day I did so and we were not getting what we paid for on the speed of our computers so they sent a repairman out check the lines did a few changes and one of our computers the speed returned to it but my computer which Mike had worked on was still extremely slow so I called Mike back and told him that AT&T thought it was my computer. Mike went back into my computer and checked on a couple of items and we did a speed test and it was still so slow that Mike recommended that I get a adapter for my unit. He told me exactly what to buy and if I had any troubles installing it to to give him a call. I went to Office Depot and purchased the adapter got back home and followed the instructions and could not get it to work. I gave Mike a call and he got on the computer again and in less than a minute he had it set up and working and my speed had increased greatly. I am very pleased with the service I received from Mike. He was so friendly and so professional it was a pleasure dealing with him. I would definitely recommend his services to anyone in need of any type of help with their computer."

Point of Protection LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.

We are a general contracting company with 42 years in the trades, we pride ourselves on honesty and integrity and we treat every job like our own home.

"The tech, Wylie, was a nice and polite young man who did a good job of installing the mount to the wall. He did not understand the Dish Network however, and had to look up the connections with the remote on Dish's online support. He also left a giant cord dangling from the tv to the wall, explaining that he did not know how to hide it in the wall and that I would need another contracter to do that work. The deal I purchased made it sound as if all that was included in the $129. Then I was double charged on my credit card and had to call Hello Tech 6 times to get it resolved. Their automatic phone system is difficult --cut me off after being on hold for 15 minutes. I finally got a very young sounding female who said she would have the accounting department contact me. They did refund the extra charge. One of our tv's then did not work at all, but my son-in-law figured it out and fixed it. I would not recommend this company."

"Very well! Josh did a great Job installing. I would highly recommend!"

"Jim did a great job. He quickly assessed the problem and then took our unit with him to work on it more. When he got back to us, the fix would have cost more than it was worth. He gave us options for a new or refurbished PC. We felt the refurbished was a good deal and chose that. He came back and set that up and we are very happy with it. He then took a look at my laptop and again took it along. He tuned it up and installed a speed upgrade we wanted. Of course, we paid extra for the new unit and upgrades, but we thought the price was very fair. Jim seemed very knowledgeable and responsive. We will definitely call him again if we need any computer services."

"Great job mounting and hooking up tvs."

"This was subbed out to a local person since the company is based in Massachusetts and we're in Brooklyn., which is fine and makes sense.  The tech was knowledgeable and the computer now runs faster.  I never had time to call back but our fire wall keeps shutting off ever since we had the service for some reason.  I think it may be installed twice.

HOWEVER

Geek Squad just sent an email offering $50 for every  "A " review on Angie's List.  Why do I think that this is not in the spirit of this organization?"

"Everything went great! Chip saved me a ton of time and potential stress. My 5 year old XP machine now runs great with 7 and much faster with the new solid state drive he installed. It also saved me around $1000 - $1500 by not having to buy a new computer.
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