We had an excellent experience with JW Home Improvement. The handymen, Gustavo and John, were very professional, knowledgeable and efficient. They did a very thorough job and were clearly perfectionists - this demonstration that the work being well done was important to them put me greatly at ease. They also noticed our front door was not working properly, so they fixed it. Now our front door works for the first time since we moved in! The work they completed looks fantastic and far exceeded my expectations. Later, we had a bit of an issue with billing, but I was able to speak directly to Ed, who resolved the issue quickly and extremely courteously. Overall, we will definitely use JW Home Improvement again and we will specifically request Gustavo and John.