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Avatar for SafeStreets - ADT Authorized Provider
SafeStreets - ADT Authorized Provider
4.8(
320
)

Serving Dover, AR and surrounding areas

Approved (Corporate)

In business since 2010

Free estimates

Emergency services offered

"SafeStreets security system is incredibly reliable and easy to use. The app is intuitive, and the home automation features are a game-changer. I love being able to monitor my home from anywhere. Great service all around."
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+1

9 neighbors recently requested a quote
Recommended by94%of homeowners
Avatar for ADT
ADT
4.5(
858
)

Serving Dover, AR and surrounding areas

Approved (Corporate)

Super Service Award Winner

In business since 1874

Free estimates

Emergency services offered

"ADT’s system is fantastic! The security features are top-of-the-line, and the home automation integration is so convenient. I love being able to control everything from my phone. The customer service team is also very helpful. 10/10!"
Home Security Essentials
Smart Home Security
Cameras
Our Team
Home Security Essentials

+35

79 neighbors recently requested a quote
Recommended by88%of homeowners
Avatar for Frontpoint
Frontpoint
4.7(
8,819
)

Serving Dover, AR and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."
Recommended by93%of homeowners
Avatar for Security One
Security One
4.1(
456
)

Serving Dover, AR and surrounding areas

In business since 2007

Credit card accepted

"

All went well, up and running in no time at all. It is very user friendly, you don't need a PHD to operate this system and  we feel  secure and safe knowing that we are being protected 24/7.


"
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+16

Recommended by84%of homeowners
Avatar for Protect Your Home
Protect Your Home
3.3(
325
)

Serving Dover, AR and surrounding areas

In business since 1998

Credit card accepted

"I responded to a flyer that I received from ADT as I had been thinking  about installing a security system for extra peace of mind as I am a single woman living alone.  It sounded like a deal that was too good to pass up.  I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have  common core and most of my interaction has been with Protect Your Home.  Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider.
Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time.  I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system.  They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I  do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home.  I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted.  I am also locked in for 3 years which is  too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale.
After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied.  I didn't really buy it but at that point I didn't completely understand all the components and the implications.  I was also prepared to invest in a security system and could also see the value in most of the parts of the system.  I ended up agreeing and the installation was completed that night.  I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman.  Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice.   The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be.  I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days.  I was also quoted a monthly rate that was lower if the camera was returned.  They set up an appointment for my installer to come out to collect the equipment that I did not want.   However, when the installer came back out he contradicted the information that I had received from ADT.  At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have.
As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs.  Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers.  Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone.
Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out.  I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."
Protect Your Home Vehicle
Recommended by63%of homeowners
Avatar for CSI Secure Solutions
CSI Secure Solutions
4.4(
114
)

Serving Dover, AR and surrounding areas

In business since 2001

Free estimates

Emergency services offered

"I communicated with Rob Calbo for services of a background check with CSI Secure Solutions and he was fantastic.
He spoke with me in a very professional manner and put me at ease right away.
The process was seamless and my request was delivered very efficiently. Within just a few hours of providing them with information, I was able to get feedback. Rob took the time to speak with me and answered all of my questions. 
I will definitely be using them again in the future should the need arise, and I would definitely recommend them as being very efficient, professional and reliable.

"
Background Checks
Employee Check
Background Report
Surveillance
Infidelity Monitoring

+12

Recommended by85%of homeowners
JVL Security LLC
5.0(
7
)

Serving Dover, AR and surrounding areas

In business since 2011

Free estimates

Credit card accepted

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Response time4 hrs
Response rate98%
Recommended by100%of homeowners
Avatar for Martin Marler - ADT
Martin Marler - ADT
4.9(
9
)

Serving Dover, AR and surrounding areas

Free estimates

Credit card accepted

I work for ADT Security Services (Corporate) providing Safety and Security solutions for your home and small business. I will meet with you at your home and/or business and design a system specific to your needs and budget.\n\nPlease contact me for a free home safety assessment and security/life safety plan.

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+3

Recommended by100%of homeowners
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Home Security Systems questions, answered by experts

Yes, you should always change your locks after buying a house. Do so as soon as possible after you move in. Otherwise, you won’t know who has working keys to the property, whether they’re spare keys or otherwise. If an intruder gains access to your house with a key, it may not be covered under your homeowners insurance.

It is possible to spend only $30 on a camera that can cover one particular area. You wouldn't need to buy software, hardware, cables, or anything else. Instead, it would connect wirelessly to an app on your phone where you could monitor the feed and take necessary actions at your own discretion.

A security camera company will be able to advise you on where to position the cameras, ensure all of the equipment is set up properly, and do all of the installations. They’ll take factors into consideration that a non-professional might not automatically consider, like obstacles that could block a potential trespasser from the camera or how lighting may obstruct the view.

Installing a gate on your property is often a worthwhile investment, despite the initial expense. Gates enhance your home's curb appeal and can increase its property value, making them more attractive to potential homebuyers. They provide significant security benefits by keeping out unwanted guests and increasing privacy for your household. Additionally, a gate can help keep children and pets safely contained in your yard.

For driveway gates, automatic versions are particularly convenient and tend to add more value than manual ones. The choice of gate material also plays a role in both aesthetic appeal and security. Beyond driveways, side gates can improve accessibility to your rear yard, making the outdoor space more usable. Overall, whether for security, safety, or aesthetics, installing a gate is a valuable addition to a property.

You likely can reset your house alarm without the code, but it depends on many factors like how it’s wired and whether or not there’s a default reset code. Most companies make bypassing a security alarm without entering your code challenging to prevent burglars from simply resetting the alarm during a break-in. Your best bet is to contact your alarm company directly to get specialized support for your situation. 

But, while you wait for support, you can disconnect it from the power source to stop the alarm from going off.

The Dover, AR homeowners’ guide to home security system services

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