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"Excellent communication; prompt service and very polite and friendly"

"I was upstairs and I heard a lot of noise and the house started shaking. There were cracks inside the house. I asked what happened and they said the jack slipped. After that they said everything was good, looked level. They were supposed to redo my front steps by tearing the whole thing down and reconstructing it, but they talked me into just letting them fill in the area under the stairs with concrete and they did a sloppy job as fast as he could so they could get paid and be done with the projects. Now water gets under those area he filled and goes into the foundation. The hand railing is also not secured well to the concrete and I requested the redo that. I realized after they were done that the house was not level by the garage door. They hired a person to install a new door and he had real trouble getting the old one taken down and then had trouble with the install as well. The crew did not clean up after themselves at all. My niece and I spent 5 hours cleaning up all the bricks and concrete. One day they left my front door open and my house was filled with concrete dust everywhere. I called them several times to ask them to come out and look at the spot above the garage that was still sagging. They would tell me they were going to come out once they get more work in the area, but never came. A few months ago he said I never complained or called him. He still hasn't been out here to look at the house and I don't think he's planning on it. The last time we talked he said he was going to call before he came out but I haven't heard from him. I was responsible for repairing the drywall crack on the interior, but was assured there wouldn't be many, however, there are huge cracks all over the house."

"Floor fastener for toilet had broken and needed replacing
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"Jessie kept us updated on his arrival. He wasn t fully prepared when he arrived, so there was a delay, but when he got started he worked diligently to complete the job quickly. He did a good job of cleaning the worksite afterwards."

"It went as great as it possibly could have if not better! The deck is a place we can relax every evening and is absolutely gorgeous! We get so many compliments on how beautiful it turned out. We have recommended MacHandy's services to all of our family and friends. The rooms they painted are just stunning. It is absolute perfection. I will definitely use MacHandy's for all of our remodeling and home repairs and even the add on to our home we are planning. Larry and his girlfriend work side by side and are just adorable. They established a personal relationship with us right off the bat. They addressed any issue that came up during the whole process and made sure they delivered exactly what we wanted."

"It was fine. It was very good. I had to have a toilet removed. He also did the floor replacement in the bathroom. He changed out a faucet, a sink and the flashing mechanism in two toilets. He also fixed leaking pipe in the basement."

"Yes, did what was correct"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We, at Pergola Roof, focus on quality services over quantity. We use our years of experience and expertise to complete your project with perfection. Customer service and honesty are the most important aspects of our business, and your satisfaction is guaranteed. Please call us today for an estimate. We look forward to working with you.\n

"Knew what he was doing; very professional."