Get matched with top computer repair technicians in Pine Level, AL

"I was totally awestruck by Mike's professionalism, knowledge and honesty. He was able to reassure me that my used computer is in tip top shape and has more memory then I even imagined. He was able to remotely get into my computer to check it out since he is in Arizona and I am in Oklahoma. Normally I would not have allowed this-but thanks to Mikes many tremendous reviews and A Grade I trusted him and do not regret it. In my opinion he deserves an A++! It's been 20 years since I have owned a desktop computer and I'm obviously not tech savvy! Mike did not take advantage of that and was even kind enough to share some info with me free of charge. I have already opened a file (in my filing account with his name on it)! I am making a list of things for him to help me with and will definitely be back in touch with him. I highly recommend Mike's company to anyone looking for an honest, reputable computer repair person."

"OMG! Sam was absolutely incredible! It was a very detailed job, and he was determined to get it resolved (! He did, and showed me alternative options on how to access my old printer with a new modem. I am very satisfied and relieved to know that I can resume my work duties with my laptop and printer! Thank you!"

I pride myself on my professionalism, as well as my ability to complete every job to the homeowner's total satisfaction. I never leave a job unfinished, or a homeowner not 100% satisfied with my level of service - Call today!

"Anthony called at a predetermined time to help me with an issue that I had not experienced in the past.  He was very professional, extremely pleasant and when he took remote control of my computer, I knew we were in good hands.  He restored documents and pictures that I thought were hopelessly lost.  He also cleaned up and eliminated unnecessary programs.    I sat in the comfort of my home, sipping coffee while watching Anthony work his magic.  Take my tower to a shop where it will languish for two weeks?  No thanks!  I will be contacting Anthony for any future computer repairs.
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"Great! Professional and knowledgeable. I would recommend them for any computer repairs. Very pleased with services provided. Excellent customer service."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Every time he comes, we have 7 computers and he checks and updates everything and fixes everything that others couldn't fix. he configures the whole network in the house to make sure that all our computer are all hooked up and communicating with the network. he is clean, careful, and very professional with his work. We couldn't find anyone as competent as Mr. Caughman. He pricing is honest and reasonable."

"Went very well.....scheduled appointment at my convenience, was on time, and worked very quickly.  Showed what work he did.  I waited a couple of weeks before submitting this report to make sure I had no further issues.   Computer works fine and problem resolved.  I would use My Computer Buddy again.
Very professional.....explained everything he was going to do.
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Raymond came and asked what my issues were with the computer, listened to all my complaints. I explained about needing one virus software for work (encryption) and one for my computer's needs. He began by checking all the usual sites of issues, ran a virus scan product or two and determined that my issues were not viral related (yeah) but mostly overloaded with add-ons from several companies/sites.

Those got cleared out/removed, he made my home page much more user friendly for me, and explained tons of questions that I had about 'why this, why that, how this, etc.'  He made sure that at start-up, the computer wasn't bogged down, and by then there was already a big improvement. He changed my search engine from one that had been installed when I bought it but didn't know enough to change it.  I now know how to use either of the browser options.

He found documents that I knew were "in the cloud storage' but couldn't find (yes, I know, I'm one of those who wonders which cloud my stuff is in).  Raymond also set up my external hard drive so I could have yet another document storage location (to be really safe--especially since I still don't trust that cloud).

So now, instead of a computer that froze every few minutes I have a computer that is working well and I can concentrate on typing my end-of-term paper and not worrying that the computer will shut down.

Raymond was here about 90-105 minutes and the fee was very reasonable-- money well spent for what I got in return. 

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"Two Hello Tech employees spent three sessions between them on my laptop and deleted 30 plus files. The laptop is better, but not totally fixed. Past experience indicated the drive needs to be wiped clean and reloaded. I understand Hello Tech does not provide this service."