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"He was on time and at budget. He finished the job. There were no issues on my end. It was fantastic. It was well-costumed. He did everything that I asked him to do. He wasn't the cheapest but he was good. He was worth every dollar that I spent."

"Very good. He was so easy to work with. Always polite, always available, even at night and on weekends. He is one of the greatest contractors I have ever had the opportunity to employ. The man is awesome!!! He makes sure you are happy with every little detail. He goes out of his way to make sure you are completely satisfied !!!!!!!"

"One Call was great! They repaired my deck and screened it in. They gave me a great price and were quick and professional!"

"Did a great job. Very nice to work with. The project was big and it took a little more time than expected. Josh worked very hard to get it done right."

"I CONTACTED FREDRICK KLEIN, THE OWNER OF KLEIN AND SONS CONSTRUCTION- THROUGH A REFERRAL.  A FRIEND OF THE FAMILY RECOMMENDED HIM.  I TOLD MR. KLEIN, THAT I HAD WANTED TO REPLACE WINDOWS IN MY 90+ YEAR OLD HOME- FOR MANY YEARS, AND HAD FINALLY DECIDED WHAT TYPE OF WINDOW I WANTED.  I ASKED HIM TO COME OUT, AND TAKE A LOOK AT WHAT IT WOULD ENTAIL.
THE HOME HAD HAD PREVIOUS WATER DAMAGE ISSUES, AND I THOUGHT THAT SOME OF THE REASON FOR THAT- WAS THE BADLY DETERIORATED CONDITION OF THE EXISTING WOODEN WINDOWS.   MR. KLEIN CAME OUT, INSPECTED EACH ROOM, AND AGREED.  HE WAS EASY GOING.  WHEN ASKED QUESTIONS (AND I ASKED A LOT OF QUESTIONS), HE WAS TO THE POINT WITH EVERY ANSWER.  HE WAS VERY PROFESSIONAL AND RESPECTFUL.
I HAD TALKED TO SEVERAL COMPANIES, PRIOR TO SPEAKING WITH MR. KLEIN- AND HAD GOTTEN ROUGH ESTIMATES FOR THIS WINDOW REPLACEMENT JOB.  I WAS REPLACING 20+ WINDOWS- AND EACH COMPANY THAT I SPOKE WITH- GAVE VERY HIGH ESTIMATES FOR BOTH THE WINDOWS AND THE LABOR COSTS.  KLEIN AND SONS CONSTRUCTION DID NOT. 
MR. KLEIN BROKE DOWN THE COST OF MATERIALS, LABOR AND NOTED OTHER ISSUES THAT WE MAY HAVE TO DEAL WITH, IN HIS BID FOR SERVICE.  THE AMOUNT HE LISTED, FOR THE COST OF THE WINDOWS (LOW E- ARGON GAS FILLED) WAS VERY COMPETITIVE.  HIS LABOR COSTS WERE MUCH MORE AFFORDABLE THAN HIS COMPETITION.  BECAUSE OF HIS 'NO NONSENSE' DEMEANOR- AND HIS MANY YEARS OF EXPERIENCE, I IMMEDIATELY HIRED HIM!
I WAS NOT DISAPPOINTED.  HIS CREW WAS DILIGENT IN GETTING THE JOB DONE.  THEY KNEW WHAT TO DO- AND DID THEIR JOB WELL.  EVERYONE THAT I CAME INTO CONTACT WITH- WAS RESPECTFUL AND HARD WORKING. 
THE ONLY ISSUES THAT IMPACTED THIS JOB NEGATIVELY- WERE NOT THE FAULT OF KLEIN AND SONS CONSTRUCTION.
 THERE WAS SPORATIC  RAIN, THROUGHOUT THE JOB- THAT DELAYED THE INSTALLATION OF A FEW WINDOWS.  THAT WAS TO BE EXPECTED, BECAUSE WE ARE IN AN AREA THAT REGULARLY DEALS WITH THAT ISSUE. 
THE OTHER ISSUE, INVOLVED THE WINDOW DISTRIBUTOR, THAT THIS COMPANY WAS USING.  THE WINDOW COMPANY, TWICE, SHIPPED THE WRONG SIZED WINDOWS.  MR. KLEIN DEALT WITH THE PROBLEM PROFESSIONALLY- AND SWIFTLY.  HE APOLOGIZED MANY TIMES FOR THE INCONVENIENCE AND DELAY THAT THIS CAUSED.  THE JOB ACTUALLY TOOK VERY LITTLE TIME, I FELT- SO THIS WAS NEVER AN ISSUE FOR ME. 
I RESPECTED THE FACT THAT HE TOOK FULL RESPONSIBILITY FOR THE ISSUE- EVEN THOUGH WE BOTH KNEW IT WAS NOT HIS FAULT.  (NOTE:  HE NOW USES A DIFFERENT WINDOW DISTRIBUTOR).
ON A SPECIAL NOTE-  ONE OF THE WINDOWS THAT I HAD REPLACED, NEEDED SPECIAL FRAMING DONE, ON THE INSIDE OF THE HOME.  HIS SON DID THE HANDY WORK- AND IT LOOKED INCREDIBLE.  I WAS VERY PLEASED!
I EXPECT, IN THE NEAR FUTURE, I WILL BE HIRING KLEIN AND SONS CONSTRUCTION, TO DO OTHER WORK WITHIN MY HOME.  BECAUSE- WHEN YOU FIND A CONTRACTOR THAT DOES WHAT IT SAYS-  HAS THIS DEGREE OF PROFESSIONALISM- AND GIVE AN HONEST PRICE....YOU STICK WITH THEM!!"

"Very good job, easy to deal with. No pressure for adding unnecessary work, cheaper than other estimates"

"Great.  I had this work done just over a year ago (should have submitted review sooner).
Estimate.  Charlie examined bathroom, had plenty of samples of options to review, and provided firm fixed quote.  There were some material issues that I'll note below.  At no time did the final cost change.
Timeline.  Installation began about a month or so after I accepted the quote and paid half down for material.  I think Charile was ready in about 2 weeks, but I had business travel.  Working together to find a common acceptable period for installation was easy.
Installation.  The first day Charlie showed up with a crew of 4 to take care of the electrical work (did have another ceiling fan installed) and demolition.  Following that, there were 2 full time workers on site.  They worked long hours, well over 8 hour days.  Normall, the job would have taken about a week.  I'll give more detail on the one issue below that drew the task out longer.  The guys were good about taking care not to impact the rest of the house (carpet, etc.).  After install, they did a good job cleaning up.
During the install, there were a few minor options ... how to frame the door, orientation of tile, the color of the tile, etc.  The crew provided options and good advice (I'm no kind of interior decorator).  The part of the service was excellent.
Quality.  I have done basic carpentry and electrical work.  I believe the quality of the work to be good to excellent, both what you see and what was done "behind the dry wall."  The work that you can see is excellent.
Material.  I was a little worried about the material used for the walls as opposed to tile.  I'm pleased to say I'm more than happy with the "acrylic" (I think that's correct) walls as well as base and door.
Only issue.  The base received was not the correct one.  The second base received had a quality issue.  They guys pointed this out to me.  I'm sure it cost them money out of their pocket / profit to spend the extra time on site.  My take away from this was the guys were MY quality advocates and did what was necessary to ensure the highest quality product was used and the job was done right the first time!  Things happen.  The question is how well does your contractor support you.  While I wasn't crazy about the delay (about 3 days, not major for me).  I was thrilled the issue was immediately brought to my attention and resolved even though it took extra effort on their part.
Overall job outcome.  I feel what was quoted was provided.  Very satisfied.
1 year review ... I remain satisfied.  I have had zero issues.  Other than the glass doors (which are famous for requiring cleaning when used for bath doors - this was noted before installation).  Is the biggest maintenance job.  Caring for the bath itself has required average to minimal effort.
Give Dream Bath / Charlie a call before you have your bathroom remodeled!
"

"I will be very honest in my assessment of Amanda. Sitting in front of me I have a beautiful design for my living room and dining room in a townhouse I owned in Houston. Amanda picked beautiful, comfortable chairs, nice wallpaper and very cool lighting.  The problem with Amanda is not her ability to design an amazing room - she certainly is very talented. The problem I experienced with Amanda was the inability to handle the details, to stay on top of the project, and to assist with actually putting the room together. This may be a problem in general, with all on-line designers, who knows.  I do know that I ordered this package from Amanda in August of 2013.  My first conference call with her was some time around October, and my designs were given to me (not the complete design) some time in December.  I learned quickly that when Amanda says she would have something for me "by the end of the week," she really meant about 2-3 weeks down the road.  In any event, I was elated when I got my first design for my dining room. I delayed placing an order because the stuff she picked was a bit pricey and I wanted to save my money over the holidays. I placed an order in early February for two rugs and a chandelier - totaling well over $3,000.00. Amanda advised that it could take about 4 weeks for the rugs and chandelier to come, which was no problem with me.  8 weeks passed and I began emailing Amanda. (Mind you that the money was charged to me immediately, with no follow up emails from any of the manufactures, no indication of shipping, nothing... so I began to feel uneasy). After a couple of unreturned emails and phone calls, Amanda apologized for the delay, mentioned that she was surprised I hadn't received anything yet, and explained to me her mother was in an accident. No biggie, but I explained to her that I would be out of the country in mid-April and unavailable to sign for anything. She assured me the rugs were en route from Georgia and would be there before I leave.  As far as the chandelier, we discovered that they had attempted to deliver it, but Amanda had provided them the incorrect phone number, so they were not able to get in touch with me. I asked her to correct this so I could receive the chandelier. Because I never heard back from the company, and no additional attempts to deliver were made, I am assuming she did not do this.  And, as could be expected, the rugs did not come before I left - they came when I was in Germany and when no one was home to sign for them. Since over 12 weeks had passed since my order, I contacted my credit card company and initiated a charge back.  They agreed with me that it was concerning that so much time had passed with very little contact, and immediately refunded my money. (Amanda and her husband eventually tried to fight my chargeback, but they were of course unsuccessful. I did not have the goods, and they never attempted to re-deliver them). Also, I will add the following to things about my experience with Amanda, which bothered me:
1) I was told in January I would have curtains and throw pillows picked out "by the end of the week." Those never came.
2) Amanda said she had a client in Florida who would ship me a sample of the wallpaper. This never came either. Amanda said it was shipped to me - I never received it and kind of doubt it ever was.
So basically, $500 dollars for two rooms of design got me some dining room chairs (albeit - awesome), a table she picked out that was too expensive so I found a different one, some cool wallpaper that I will never be able to get a sample of, two expensive rugs and a chandelier that resulted in a credit card fight and a headache. At the end of the day, my advice is that if you want a talented and friendly person to design your home, don't mind waiting some time for it all to come together, and are cool with locating the stuff and putting it all together on your own, Amanda may be it for you. If you want a designer who is good at following up with details, assuring stuff gets to you in a reasonable time, and assists with pulling the room together and finalizing your project, I would highly recommend you find someone else."

"Purchased coupon on August 11, 2011.  Because I was remodeling my kitchen myself after work and weekends, I didn't have time to deal with the creating the room drafts, plans, layouts or measurements she required.  I did contact Jill and explain the situation and she was very understanding.  She said because I contacted her, not to worry about the deadline.  I remained in contact with her over the next few years (that's how long it took me) and when I was ready around the start of 2014, she worked hard to provide her new design.
A true professional and great person to work with.  The design was spot on and my wife and i were very impressed.  Thank you Jill.
"

"Great family business. They were timely, had great communication, and did a good job. Planning on having them do another project."