"I am pleased with the installation of the ceramic tile I had done in my bathroom with the exception of some imperfections but I would still recommend the installer he was very informative if there were any issues. I did have a problem with the customer service person I spoke to before I made the decision on doing the work they assured me my payment on an existing account that I had with the finance company they use would not increase but it did. I think if your going to finance make sure you talk to the company yourself before you decide."

Boone Floorcovering and Remodel is a trusted provider of high-quality flooring and remodeling services, dedicated to transforming homes with craftsmanship, integrity, and attention to detail. Specializing in a wide range of floorcovering options—including hardwood, tile, vinyl, laminate, and carpet—we help homeowners choose durable, stylish solutions that fit their lifestyle and budget. Beyond flooring, our remodeling services bring new life to kitchens, bathrooms, and living spaces through thoughtful design and expert installation. From initial consultation to final walkthrough, Boone Floorcovering and Remodel is committed to delivering reliable service, clear communication, and results that stand the test of time.

"Great.  I had this work done just over a year ago (should have submitted review sooner).
Estimate.  Charlie examined bathroom, had plenty of samples of options to review, and provided firm fixed quote.  There were some material issues that I'll note below.  At no time did the final cost change.
Timeline.  Installation began about a month or so after I accepted the quote and paid half down for material.  I think Charile was ready in about 2 weeks, but I had business travel.  Working together to find a common acceptable period for installation was easy.
Installation.  The first day Charlie showed up with a crew of 4 to take care of the electrical work (did have another ceiling fan installed) and demolition.  Following that, there were 2 full time workers on site.  They worked long hours, well over 8 hour days.  Normall, the job would have taken about a week.  I'll give more detail on the one issue below that drew the task out longer.  The guys were good about taking care not to impact the rest of the house (carpet, etc.).  After install, they did a good job cleaning up.
During the install, there were a few minor options ... how to frame the door, orientation of tile, the color of the tile, etc.  The crew provided options and good advice (I'm no kind of interior decorator).  The part of the service was excellent.
Quality.  I have done basic carpentry and electrical work.  I believe the quality of the work to be good to excellent, both what you see and what was done "behind the dry wall."  The work that you can see is excellent.
Material.  I was a little worried about the material used for the walls as opposed to tile.  I'm pleased to say I'm more than happy with the "acrylic" (I think that's correct) walls as well as base and door.
Only issue.  The base received was not the correct one.  The second base received had a quality issue.  They guys pointed this out to me.  I'm sure it cost them money out of their pocket / profit to spend the extra time on site.  My take away from this was the guys were MY quality advocates and did what was necessary to ensure the highest quality product was used and the job was done right the first time!  Things happen.  The question is how well does your contractor support you.  While I wasn't crazy about the delay (about 3 days, not major for me).  I was thrilled the issue was immediately brought to my attention and resolved even though it took extra effort on their part.
Overall job outcome.  I feel what was quoted was provided.  Very satisfied.
1 year review ... I remain satisfied.  I have had zero issues.  Other than the glass doors (which are famous for requiring cleaning when used for bath doors - this was noted before installation).  Is the biggest maintenance job.  Caring for the bath itself has required average to minimal effort.
Give Dream Bath / Charlie a call before you have your bathroom remodeled!
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We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"They're a family owned and local business. They do an excellent work. They have beautiful products to choose from and if they don't have it, they find it for you to have in stock."

"Was very patient & understanding because I tend to be very demanding & particular. Showed up to work & Stayed until the job was completed to my Satisfaction. I am very pleased with my new backsplash."

"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
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Scott Haggard Ceramic Tile & Marble, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business. You Pick it We Stick it!

\nWe're a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!

"After a month the grout in every corner crack. when they came back they said it was normal. But that was the reason I replace the old shower. ONE YEAR LATER I HAVE FOUND MORE CRACKS IN GROUT . They just caulked over the cracks . Said that's all they could do spend over 1000.0$ for tile and stones , No I would not refer them to anybody ....
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