About us
Business highlights
47 years of trusted experience
Veteran Owned & Operated
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesAccepted payment methods
Reviews
4.47 Reviews
Filter reviews by category
Showing 1-7 of 7 reviewsDonna B.
04/2025
flooring contractor, plumbing
+ 0 moreI hired the provider in April 2024 to complete flooring work and replace a shower. Since then, I’ve experienced two main issues — the grout on the shower bench is coming loose and the flooring wasn’t installed properly. On top of that, the provider caused damage to my property, including holes in the wall. The last time I heard from them was on March 14th, 2025, when they said they would come back to fix everything, but they never returned. I paid approximately $10,700 in cash and signed a contract for the work, which included a five-year warranty. At this point, I’m simply asking for them to come back and complete the job as promised.
Description of Work: Replace a shower and flooring in a camper
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$10,700
Response from Five Star Flooring USA, Inc.
Sara D.
09/2023
carpet installation
+ -1 moreJob went well.
Description of Work: Carpet
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Yes, I recommend this pro
Chuck C.
08/2023
flooring contractor, floor cleaning
+ 0 moreJob went well.
Description of Work: Flooring
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Yes, I recommend this pro
Marie A.
08/2023
bathtub refinishing, carpet installation, home remodeling
+ 1 moreExcellent. Easy to work with. Professional service with people who wanted to do the job well and cared about what they were doing.
Description of Work: Bath surround, kitchen backsplash and carpet replacement
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Yes, I recommend this pro
Aleda S.
10/2017
flooring contractor
+ -1 moreA problem in kitchen and one bathroom with moving the refrigerator and one toilet had previously been installed wrong but the flooring guys were real problem solvers and did a great job!
Description of Work: Flooring in kitchen,dining laundry room, and 2bathrooms.
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Yes, I recommend this pro
James H.
08/2017
flooring contractor
+ -1 moreEverything they told us they would do they did and then some. They shined up the flooring when finished they did a beautiful job and at a competive price. I wouldn't use anyone else.
Description of Work: install flooring and ceramic tile
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Yes, I recommend this pro
Mandie C.
05/2017
carpet installation, ceramic tile, hardwood floor, flooring contractor
+ 2 moreThe job is beautiful. From the sales people to the installers they were professional, courteous and very attentive from start to finish. Throughout the installation process the sales people came and double checked on the progress and followed up throughout the completed job. They were wanting to make sure I was 110% happy with the overall quality.
Description of Work: Tore out and replaced 700 Sq ft of Carpet. Tore out and replaced 1200 Sq ft of Hardwood Floor. Tore out and replaced 2 Large Bathrooms and 1 Small Bathroom of Tile and Built a New Shower.
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Yes, I recommend this pro
$13,000
Contact information
3123 Ross Clark Circle, Suite 3, Dothan, AL 36303
http://www.fivestarflooringusa.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All DayLicensing
Bonded
Insured
Licensed*
Trade License Number
1946624
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Kitchen and Bath Remodeling,
Plumbing,
Hardwood Flooring Sales and Installation,
Ceramic Tile
FAQ
Five Star Flooring USA, Inc. is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Five Star Flooring USA, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Five Star Flooring USA, Inc. offers free project estimates.
No, Five Star Flooring USA, Inc. does not offer eco-friendly accreditations.
No, Five Star Flooring USA, Inc. does not offer a senior discount.
No, Five Star Flooring USA, Inc. does not offer emergency services.
Yes, Five Star Flooring USA, Inc. offers warranties.
Five Star Flooring USA, Inc. offers the following services: Residential Flooring Sales, Installation & Repair - Vinyl, Engineered Hardwood, Laminate, Carpet, Tile, Stone. Walk-in tile showers, Countertops, Walls, Backsplashes, Fireplaces, Ceilings.
Sales and installation
Contact information
3123 Ross Clark Circle, Suite 3, Dothan, AL 36303
http://www.fivestarflooringusa.comService hours
Sunday:
Open All DayMonday:
Open All DayTuesday:
Open All DayWednesday:
Open All DayThursday:
Open All DayFriday:
Open All DaySaturday:
Open All Day