Five Star Flooring USA, Inc. logoApproved Pro
Approved Pro

Five Star Flooring USA, Inc.

Flooring, Carpet Installation, Kitchen and Bathroom Remodel,

About us

Give your home an image update with the latest in residential flooring from our inventory. With our 150 years of combined experience, our professional, certified staff offers a huge selection of flooring. Our flooring contractors in Dothan, AL, do complete installation.

Business highlights

Veteran owned and operated
47 years of experience

Services we offer

Residential Flooring Sales, Installation & Repair - Vinyl, Engineered Hardwood, Laminate, Carpet, Tile, Stone. Walk-in tile showers, Countertops, Walls, Backsplashes, Fireplaces, Ceilings.

Services we don't offer

Sales and installation

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%

Filter reviews by service

Showing 1-7 of 7 reviews
Donna B.
Apr 2025
1.0
Flooring, Plumbing
$10,700
I hired the provider in April 2024 to complete flooring work and replace a shower. Since then, I’ve experienced two main issues — the grout on the shower bench is coming loose and the flooring wasn’t installed properly. On top of that, the provider caused damage to my property, including holes in the wall. The last time I heard from them was on March 14th, 2025, when they said they would come back to fix everything, but they never returned. I paid approximately $10,700 in cash and signed a contract for the work, which included a five-year warranty. At this point, I’m simply asking for them to come back and complete the job as promised.
Response from Five Star Flooring USA, Inc.

"Majority of problem caused because of condition of structure"


Sara D.
Sep 2023
5.0
Carpet Installation
Yes, I recommend this pro
Job went well.

Chuck C.
Sep 2023
5.0
Flooring, Floor Cleaning and Waxing
Yes, I recommend this pro
Job went well.

Marie A.
Sep 2023
5.0
Carpet Installation, Kitchen and Bathroom Remodel + 1 more
Yes, I recommend this pro
Excellent. Easy to work with. Professional service with people who wanted to do the job well and cared about what they were doing.

Aleda S.
Oct 2017
5.0
Flooring
Yes, I recommend this pro
A problem in kitchen and one bathroom with moving the refrigerator and one toilet had previously been installed wrong but the flooring guys were real problem solvers and did a great job!

James H.
Aug 2017
5.0
Flooring
Yes, I recommend this pro
Everything they told us they would do they did and then some. They shined up the flooring when finished they did a beautiful job and at a competive price. I wouldn't use anyone else.

Mandie C.
May 2017
5.0
Flooring, Carpet Installation + 2 more
Yes, I recommend this pro
$13,000
The job is beautiful. From the sales people to the installers they were professional, courteous and very attentive from start to finish. Throughout the installation process the sales people came and double checked on the progress and followed up throughout the completed job. They were wanting to make sure I was 110% happy with the overall quality.

Licensing

Bonded

Insured

Licensed*

Trade License Number

1946624

Trade License Expiration

07/29/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Five Star Flooring USA, Inc. is currently rated 4.4 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Five Star Flooring USA, Inc. accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Five Star Flooring USA, Inc. offers free project estimates.
No, Five Star Flooring USA, Inc. does not offer eco-friendly accreditations.
No, Five Star Flooring USA, Inc. does not offer a senior discount.
No, Five Star Flooring USA, Inc. does not offer emergency services.
Yes, Five Star Flooring USA, Inc. offers warranties.
Five Star Flooring USA, Inc. offers the following services: Residential Flooring Sales, Installation & Repair - Vinyl, Engineered Hardwood, Laminate, Carpet, Tile, Stone. Walk-in tile showers, Countertops, Walls, Backsplashes, Fireplaces, Ceilings.
Sales and installation

Contact Information

3123 Ross Clark Circle, Suite 3, Dothan, AL 36303

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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