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ENTERPRISE WHOLESALE CO

Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
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Showing 1-1 of 1 reviews
Mary M.
Jul 2016
1.0
The store itself is a jumbled mess with out prices. I found tile I wanted so we went with them. Ricky sold it to us. The installation took 4 times the quoted time. Several of the boxes of tile were 1/4 of an inch off. Ricky came to drop off tile twice and tried to avoid speaking to me. He walked on freshly laid tile. The installer Shane would show up with no notice, for hours, not show up when he said and worked late. I had to ask him to leave at 9 pm. Once the work was finally completed they sent me s bill for the full price even after talking about a discount. I have left several messages. Since no one will respond to me I sent a letter with my full payment (including a discount). The one call back in 4 months was a voice mail that said he would be in the rest of the day. I called back within 2 minutes and they said Ricky was gone for the day. I recently received a letter saying they have repeatedly tried to contact me (1 bill and 1 VM in 4 months).. Please keep in mind I have sent payment. I called and spoke to Kevin who was rude and didn't know if his father in law the owner Charles was in. Later he told me he was on vacation. He told me he was the only one in the store and then hung up on me. So that is 3 lies in less than 5 minutes. I called right back and what do you know Michelle answered the phone. She was very polite and said Trent the manager or Shea in accounting would call me the next day. I asked her to call me back to make sure this was resolved. No call. This is by far the worst company and customer service I have ever experienced. Again keep in mind I have sent payment. Please please stay clear of this company!

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FAQ

ENTERPRISE WHOLESALE CO is currently rated 1.0 overall out of 5.

No, ENTERPRISE WHOLESALE CO does not offer free project estimates.

No, ENTERPRISE WHOLESALE CO does not offer eco-friendly accreditations.

No, ENTERPRISE WHOLESALE CO does not offer a senior discount.

No, ENTERPRISE WHOLESALE CO does not offer emergency services.

No, ENTERPRISE WHOLESALE CO does not offer warranties.