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Recent Glass Repair Reviews in Norfolk

• Stafford & Son Builders

  5.0

  Fantastic! Tom was great to work! I highly recommend him and his team. This was not an easy project but it was handled with the utmost of professionalism. They showed up when they said they would and it was completed on time, on our budget and needs. They always cleaned up everyday and were very respectful of our home. Tom did a great job communicating with us about the timeline and what to expect. All in all it was a great job done by everyone involved and we love the end resultshow more

  Anthony G.
• Ace Home Improvements

  5.0

  I got bids from 5 contractors on my room addition. I decided to go with Ace even though he wasn't the very lowest bid because the owner, Steve Lyon, took the time to explain the process to me and listened to what I had to say about what I was looking for. His crew did an awesome job. They picked up after themselves, which was important to me. Mr. Lyon returned my calls in a timely manner. He took care of a couple of problems that were found during construction that were not part of the original contract. He suggested changes along the way that made the end result better. I absolutely love my house now and am glad I made the decision to use Ace Home Improvements. I have recommended this company to several friends and will continue to do soshow more

  LEIGH ANN G.
• Ace Home Improvements

  5.0

  Company was very professional from start to finish. Crew cleaned up every day and was very professional and courteous. I would definitely use them again.

  michael m.
• Ace Home Improvements

  5.0

  It went very well. Responded very quickly. Got the job done within a week a the first phone call. Was friendly, fast and did a great job.

  Samantha R.
• Stafford & Son Builders

  5.0

  Because of medical problems, we had to ask Tom to completely reschedule the project and he was more than accommodating. At every point the work proceded on schedule after that. Tom was always available for questions and concerns, no matter how minor. All the subcontractors provided high quality products. Every member of Tom's team was professional and very interested in our specific needs. They were all extremely nice people to have met and had a chance to talk with. It was an exhausting project but I know we chose the right contractor to get us through it. I still love to walk into my kitchen and bathroom every day and admire the finished productshow more

  cathy s.
• Stafford & Son Builders

  5.0

  Tom and his team provided a complete restoration of our kitchen (exclusive of replacing cabinets - but that actually made their job harder as existing needed to be leveled to accommodate counters) and the master bathroom, which was gutted and redone completely (except for toilet, vanities and sinks, which were retained and reinstalled). We also had some custom millwork done in several locations to enhance or correct defects in existing. For instance, they completed a custom sliding door over a niche in the bathroom - we provided the specs and had the door made and Tom's carpenter adapted the hanging system to accommodate as well as custom finishing the niche shelves and surround. Throughout the process, Tom communicated updates and managed craftsmen and painters to ensure efficient and mostly seamless execution We are happy not only with the quality of the work but the time and interest Tom paid in discussing the progress and adjusting to changes made as we identified more work as initial work progressed. The entire effort was about 8 weeks onsite (not counting addressing a few punch list items - which Tom had taken care of to our complete satisfaction). We are very happy with the result and are looking forward to have Tom and team work with us to do some work in the living and bedroom areas of the house in the near future. While Tom was not the lowest quote we received for the work, this is a definite example of getting what you pay for as far as both the quality of the product and the relative seamlessness of executionshow more

  Jill B.
• Stafford & Son Builders

  5.0

  This is a fantastic company! Tom, Jr. was very open to some special requests I had regarding the new fixtures for the baths. He worked with me and gave me some good ideas regarding design and fixtures when I wasn't sure what to do. During the work, Tom, Jr. constantly asked me if I were pleased with the work and to point out any mistakes or things that needed to be fixed. His workmen laid down drop cloths every time they came to work in our house in order to protect our carpet. He finished the work on time. If there were delays in the work, the lost time was made up as soon as possible. The longer I use our new bathrooms the more pleased I am with them. I would definitely hire this company againshow more

  Deborah S.
• Titan Contracting LLC

  5.0

  Titan Contracting was fantastic from start to finish. To start, there were several revisions made to the estimate of work as I went back and forth with my insurance company for work to be done. I then added additional work to the project that my insurance company would not cover. Erik updated the quotes at my request and got back to me in a timely fashion. Once work began, Erik arrived with his crew on day one to review all the work to be done and to be sure I was comfortable with everything. He let me know what time to expect his crew and if there were going to be any changes he contacted me promptly via email. The crew made every effort to minimize the mess, though difficult due to all the demo, and cleaned up after their work was completed every day. They were all extremely friendly, but kept to their work to get the job done on time. When I had questions about the progress of the work Erik always responded to me in a timely fashion and relieved any concerns I may have. Chuck did the tile work, the most substantial portion of the project, and did an outstanding job. He ensured the tile was laid out in the pattern I wanted and made suggestions on where my accent tile should be placed. Erik also made suggestions on grout color, but every decision was my choice. They were never pushy. I felt that Erik and his team were committed to exceptional work with every attention to detail while staying on schedule to finish in a timely fashion. The goal was to get the job done right and he never tried to "up sell" me on anything. Erik was honest and fair and I would hire him again for other projectsshow more

  Tara H.
• Titan Contracting LLC

  5.0

  Erik runs his company with integrity. He and his team at Titan Contracting are exceptional! After several completely outrageous estimates for the kitchen alone, Erik's estimate was reasonably priced for ALL of our projects and not to mention a great time line for completion. Erik helped us nail down the design for the kitchen which revolved around a new double oven and an odd U-shaped kitchen. Several snags came up as they do when remodeling an older home. He was able to modify cabinets and installed one section of the granite back splash to allow for his creative adjustments. He offered cost effective solutions, provided direction for tasks we were doing, and even did some things at no charge! Unnecessary costly repairs were avoided thanks to his kindness and experience. He helped us with design decisions all the way down to grout and paint colors. In addition, he recommended companies to insulate our attic, install a new water heater, and replace all of our windows. Erik and his team were always professional and considerate. They always showed up on time and cleaned up at the end of every day. They were incredible with our elderly dog as well. The renovation results were beyond our expectations and we could not be happiershow more

  Brian S.
• Titan Contracting LLC

  5.0

  We're very satisfied with Titan's final product. Erik Quam was great to work with - professional, knowledgeable, flexible, informative, responsive and provides a competitive price. Originally just hired for the shower, we added countertop replacements to the job after they got started on the shower and Erik just rolled it in and stepped us through the process with good suggestions on managing cost. We identified a concern with the quality of the tile work in one area and Erik immediately had the tile removed and redone without hesitation or issueshow more

  Dave N.