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Recent Pool Cleaning Reviews in Nashville

  • JP POOLS
    5.0
    Very trustworthy and reliable pool company. Have been a customer for years and receive superb service. Would highly recommend.
    Amanda p.
  • JP POOLS
    5.0
    JP pools is fantastic! We started using them after some flooding and the pool looked like a pond. They came out and had it crystal clear in a few days. After that experience we hired them on for their weekly service. They are also available when random things pop up. I highly recommend!!!
    Sonny S.
  • Anthony & Sylvan Pools
    5.0
    Anthony & Sylvan have been amazing throughout the design and build process. We shopped around with several other pool contractors and were left disappointed time and time again. A&S has been great from beginning to end. They are knowledgeable, honest, super responsive, and focus on quality and best practices. We had a lot of issues with our yard topography (eg extensive ground rock) beyond anyone’s control and they’ve navigated those hurdles and worked with us every step of the way. Jason LaForte & Tim Hendrickson provided options, cost information, and worked tirelessly to come to a solution we were happy with despite yard challenges. They communicated every step of the way and minimize delays throughout. The main reasons I would highly recommend A&S is their expertise, their responsiveness, the fact that they truly do manage the entire project including outside contractors needed, and they are just good people who want to do right by their customers
    Michelle B.
  • Anthony & Sylvan Pools
    5.0
    They were great with communication, cleanliness and execution. Happy to refer then to friends and neighbors.
    Chris B.
  • Mid-Tenn Trades
    5.0
    Clint is very knowledgeable of his chosen career. Great sense of humor yet when it is time for business, business it is. He is quite punctual himself and if there is issue with an appointments or scheduling of his employees he is responsive and informative letting you know something has comeup not waiting til the last minute or later to tell you. His suggestions are pretty much spot on and his design taste are fantastic. He hears what you tell him and if he disagrees he makes other suggestions but ultimately you do get what you want even though he may not agree with your choices (he is usually correct). While he isn't the cheapest quote I got and was close to the most expensive (I had 7 quotes) I am glad I chose him. We did remodel, (kitchen, bathroom, livingroom) repairs, additions, bedroom, 3 bathrooms, dining room, decks, porches, patios, bushes, walkways, interior and exterior lighting, roofing, siding, windows, doors, flooring, appliances, in house storage and organization, a storage shed as well as turned our 2000 sq ft basement into a in-laws living quarters complete with fireplaces, kitchen, baths and bedrooms. We love our new home!!! Thanks to Clint and Mid Tenn Trades!!!!
    TL G.
  • Kayak Pools Midwest
    5.0
    Customer Service is very important to me, and through this amazingly difficult time with supply chain issues Lesley has been amazing. Truly listening and assisting every step of the way. Thankful to Lesley and a company that believes in doing business the right way.
    Erica H.
  • Anthony & Sylvan Pools
    5.0
    The entire process was smooth with this company. The design team came up with a pool that we liked and the construction team completed the project. Throughout the process, the team at Anthony Sylvan kept me informed and showed care and professionalism when communicating with me and my family.
    Jason A.
  • American Leak Detection of Greater Nashville, LLC
    1.0
    The company was recommended by a pool service company. That pool professional, who is very responsive, said this company could fix an emergency. After leaving 4 very detailed messages over 4 days (they don’t respond on weekends, FYI, but voice message indicates they answer the phone 7 days a week), they did not return my emergency messages (we were out of the country with a renter in the house). We finally got someone on the phone that said that she didn’t quite know what she was doing because she had not been trained and that someone would call us shortly. That did not happen. We reached out again and got a hold of the manager of the company and she did not have all of the information that we had supplied repeatedly, told us that we had not given her team our email address (as though we refused…they never requested it). They only wanted to communicate through email and she was quite short with me and told me that it would be at least three weeks before anyone would be able to even consider working on our pool. If you have a leak with water rushing out of the pool, I am guessing you need it fixed quickly. Evidently the owner of this company has created a culture that does not foster good customer service, well trained employees nor communication that could solve issues effectively and efficiently. If you can’t reach them and leave a message, be aware that they do not respond. 4 messages in 4 days….hmmm. Pool Leak Company has been recommended and seems to have a less “corporate” approach and has an owner that seems to be accountable. Good luck!�
    Julie S.
  • Family Leisure of Nashville
    1.0
    March 23rd we received a call from ***** at Family Leisure at about 3pm from his cell phone, and he talked to myself and my girlfriend on speakerphone. He told us that he was aware of what happened and that he was so sorry for the incident that was caused by Family Leisure, that they were completely responsible, and that Family Leisure would take care of any and all damages that were caused by the fire. He assured us that our pavers would be replaced/repaired. He completely blew us away with his customer service, saying the main thing was that no one got hurt and that the dogs were alright. He said all the right things to make us let our guard down and we believed everything that was said would happen. He said that he wasn't going to worry about waiting on insurance, because he knew they were at fault and taking care of the customer was Family Leisure's first priority. We explained to him that we did not want a hazardous burned hot tub sitting around our house,and he was more than happy to get someone to come and move the burned hot tub. ***** told us that he could not wait to meet us when he got the chance, and that we should come to the showroom and pick out a new hot tub. ***** told us that Monday was going to be the day that someone from Family Leisure would come get the burned hot tub and clean up. He told us he was going "out of town" so ***** would be the person that would be taking care of us while he was gone, but we both had his cell phone number now and we could reach him if we needed, he would make himself available. Monday March 28th comes and noon was the time they were supposed to get the hazardous material off our property. ***** called us and left a message that while they were moving the hot tub out, their insurance company called and told them the needed to do an investigation and that no one should tamper with the hot tub in any way until the investigation was done. When I arrived home at 3pm I saw that Family Leisure had come onto our property, cut wires on the hot tub, took all of the paneling which was now evidence for the investigation, and propped the burned hot tub on a couple of OUR pavers they got from somewhere else in the yard. There was an understanding between us and ***** that it was unnecessary to have an investigation and that they would deal with the insurance. At this point in time Family Leisure only came onto our property without anybody home under the guise of removing our hot tub and instead tampered with evidence, or as Family Leisure's insurance company stated "spoliation of evidence". There were actually two separate occasions where someone from Family Leisure came and cut wires, took pictures, and were with the hot tub by themselves with no one around. Luckily my girlfriend caught one of the people ***** sent over opening up the circuit board box with a screwdriver and taking pictures. She was at home and the person walked straight into our backyard and began unscrewing the circuit board cover. After multiple times trying to call and text ***** who said he would be available, there were no returned phone calls or text from him. He also did not reply to email at that time. Attached is three times where I sent him text messages where there was no response. The insurance company then contacted us saying that they were not going to take any responsibility for what happened until an investigation was done to see the cause of the fire. At this same time they told us all parties who had touched the hot tub would have to be contacted and we needed to contact our parties involved and they would contact theirs. Attached is the letter where they maliciously lie about who was involved in the incident. They said the manufacturer, installer, and two service techs were involved. They said that none of the parties that were involved in setting up the hot tub were insured by them as they were all subcontractors. This is either Family Leisure falsifying the facts of this case to their insurance company, or the insurance company blatantly lying about who worked on the hot tub, because *** ****** who was the customer service manager for Family Leisure and not a subcontractor, 100 percent was hooking up wiring on the hot tub. I realized at this point that we had been deceived by ***** and *****. Family Leisure was now doing everything they could to not take any responsibility for what happened. They were going to try and put it off on one of their subcontractors. Your response to our complaint is completely unacceptable. Both insurance companies are now involved yes because of the devious and malicious way Family Leisure handled the situation. The truth will come out about who is at fault, the problem that FAMILY LEISURE EMPLOYEES OR SUBCONTRACTORS FOR FAMILY LEISURE ARE THE ONLY ONES WHO TOUCHED ANYTHING ELECTRICAL ON THE NEW HOT TUB. We did not want anything above reason. We really just wanted our yard back without hazardous material in it, we really just wanted everything to be taken care of back to the original state before the fire incident. Your response to our complaint is also appalling. Attached is also the copy of the letter that ***** tried to go behind my back and talk to my girlfriend about and get her to sign, after he stopped taking my phone calls. It was not what ***** had promised. They offered a hot tub at 25% greater value with two years of FAMILY LEISURE in home service or our money back that we spent on the hot tub. The document says that us signing will release them from any future claims or responsibility. This was the slap in the face we received from them as an offer. The fire report says that it was an electrical fire and the only people to have touched any electrical wiring was Family Leisure. The fire report is attached as well. It is an official report from someone other than parties involved. They have gone above and beyond to not take any responsibility for endangering our family and disrupting our lives in the most malicious way. We believed it was important to contact BBB to let people know about the lies this company will tell to protect them and their own interest. The insurance companies are involved now and there is absolutely no doubt who will be found as the culprit, it will be Family Leisure. We just don't want anyone else to fall victim to *****, *****, and Family Leisure. This has been a horrendous experience and will continue to be as they lie and falsify evidence to try and get their desired outcome
    Caleb Y.
  • JP POOLS
    5.0
    We have found JP Pools to be effective, efficient, friendly, reliable, and extremely knowledgeable of caring for our pool. We appreciate receiving a text message each time they come to clean our pool. We would highly recommend!!!!
    Lisa E.

Last update on May 5, 2022

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4.1

Pool cleaning companies in Nashville are rated 4.1 out of 5 based on 1,113 reviews of the 14 featured Nashville pros

The Angi rating for Pool cleaning companies in Nashville is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Pool cleaning companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.