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Recent Pool Installers Reviews in Jacksonville

  • Pools By John Clarkson
    There is not enough room on this site to write how thankful and appreciative we are to Shannon at PBJC! Upon our initial meeting with Shannon and Erich in June 2020, we were immediately impressed by the level of expertise, knowledge and professionalism they displayed,. They took a lot of time to sit and talk with us about our swimming pool needs and how we envisioned our new pool, and how we'd use it - including asking us about our "must have" list. They discussed line item by line item with us so we could weigh all the options to make our decision. After weeks of thoughtful consideration, input from family members and taking into account the potential for cost savings, we decided to hire another pool company who came in with lots of promises and a bid just under what PBJC proposed. WE'RE STILL REGRETTING THE DECISION to not hire PBJC!!! What a NIGHTMARE it's turned out to be with the OTHER pool company. We are now 12+ months into the pool project (yes you read that correctly, 12 months) with "the other guy" and are still not done. The other guy left off so many details from his estimate that we're now at the same price as what PBJC originally quoted us. (Top of the list of what wasn't included with "the other guy" : no electrical for the equipment, no footer, no water sanitization system?! Aren't these things a requirement to operate a pool? We have learned so much from this horrible experience.) We have buyer's remorse 100%. However, to our amazement when we contacted Shannon at PBJC in hopes of gaining a little advice, he went above and beyond with his expertise and his generosity of time and talent to help bail us out of this disastrous situation. There is something truly remarkable about a team who epitomize professionalism, have an affinity for their craft, and who consistently demonstrate overall integrity and kindness. THANK YOU, SHANNON and your crew at PBJC...your benevolence and professionalism have not, and will not, go unnoticed. With kindest regards and thanks, K.B
    Kristin B.
  • Paradise Pool Service
    Don and Amanda are incredibly knowledgeable. The were in constant communication throughout the entire process. The team was friendly and knowledgeable and the end product was amazing. They transformed our pool. It looks brand new. Thank You!
    Vinny S.
  • Discount Pool and Patio
    Always met the time frame quoted; phoned in advance if weather was bad and could not work; very diligent in keeping me informed as to the work being done. Demonstration was superb and did not try to oversell and kept us within our budget.
    Anthony G.
  • Paradise Pool Service
    They were awesome and really wanted our business. Called several times after their initial estimate to answer questions. Once they started work the owner was on site every other day until complete. All work was done on time and far exceeded our expectations. All the staff members were pleasant and efficient
    Lynn P.
  • Paradise Pool Service
    We actually decided to wait until next year to do it because it is kind of a pretty penny. There was a lot of stuff, but it was $32,000. I don’t know it it’s too high or not. We were going to get some other quotes to kind of put our toes in the water, they were the first people we got quotes from. It worked out great. Since they have great reviews, we’re going to trust their expertise, but we didn’t know if they are on the high end of prices. It’s the high price and the timing. It’s a new house, taking out a new mortgage for the first time, so we would just like to keep our little pocket money and kind of take a little time with the renovation
    Katie R.
  • Paradise Pool Service
    I had an initial awkward experience with them, but then it became drastically better after meeting the owner. I had spoke to someone that did not inform me he was in the hospital and no one ever called me back so I gave them a poor review. He reached out to me and explained the situation. After that, he came over and did a phenomenal job. It was a great experience once he was able to get here and able to explain to me the delay in response to my request. He explained the process to me, and informed me that it was going to take several weeks from the time of the estimate and the actual model. He did say he was running substantially behind because of the recent hospitalization. As long as I was kept informed of what's going on, I was fine. He will inform you that he is among the most expensive companies, but does explain why. I think for the value of what he brings in is an "A". Price-wise, the consumer should know it is more of a "B". I would prefer to spend more money without having the headaches. He was phenomenal about explaining the pros and cons. We had logistical issues that he explained to us. He is still willing to build the model for us, so I was really impressed with that. His advice was pretty sound and appeared honest to me. Once we move, we will hire them to do work on whatever pool we have at that location. At this location, it just seems impossible. We had to think about all of the stuff that was going to increase the cost. He was outstanding. It would've been helpful in the beginning if they would've just been honest with me
    Emmanuel P.
  • Paradise Pool Service
    Perfect! Could not be happier with the work done. Rick was always responsive and checked on the progress of the work all the time. All my questions were fully addressed. The timetable of doing the complete job was good, none of this "here we are and then gone for two days" Would recommend Paradise Pools
    Brenda G.
  • Paradise Pool Service
    I contacted Paradise Pools for an estimate for new pool decking, some concrete work and additional screening around my existing pool. Rick Schmidt came to our house twice to review the project with us and provided us with an estimate. He was very professional and had some good suggestions for maximizing our project. Unfortunately, we went with our other contractor primarily based on the type of restoration he could provide for our pool decking, and partially on cost. Overall though I was very pleased with our contact with Paradise Pools and would highly recommend them for your pool projects. They had many good references and a high rating on Angie's list. I wouldn't hesitate to contact them again
    Phil W.
  • Paradise Pool Service
    Rick was very responsive throughout the process of planning and design of our pool remodeling which took a few months. The work was done in a very timely manner and he did a good job at sticking to the schedule. He was always reachable by phone. We love the pool finish which looks excellent. The screen enclosure looks brand new, We are impressed at how well it turned out. At first we weren"t interested in doing pavers for the deck, but Rick showed us pavers that worked well with the waterfall scheme we were doing. The paver job was done very fast and they agreed to install a commercial drain for us. One other bidder did not want to install the drain we wanted. We are happy that we stuck to getting the bigger drain we wanted. The bigger drain works so much better. We had to call Rick back to have his paver guys resand some areas that were missing sand. They came and did that and sealed those areas again. We did call him back also because pavers on the landing were sinking. Within a week his guys returned to fix that. The pavers were the only concern we had on this project. Everything looks beautiful. This was not the best quote we got for the various jobs, but we feel we paid for excellent service
    Shane M.
  • Paradise Pool Service
    The service person called to confirm appointment time. Arrived on time and went to work immediately diagnosing my issue with my pool equipment. The repairs were made right there. The service person gave me several tips onhow to improve the care of my pool. Very helpful.
    Neil G.
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      Swimming Pool Companies in Jacksonville are rated 4.04 out of 5 based on 632 reviews of the 14 featured Jacksonville pros

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