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"The service was great! No issues at all and the pool looks amazing"

"We hired PermaPools to install a 16x36' in-ground custom vinyl-liner pool with a variety of options (including high-efficiency equipment, a slide, and deck-jets) and the project went very well. We have a beautiful pool, that was obviously well-constructed. The project went smoothly given it's size and scope, and the process was enjoyable for a major property-improvement project. The ordering process was very useful; Ron came to our home and looked at the intended project area, gave us an overview of the options that can be done, and provided some reasonable recommendations (including parameters of things that could not be done given the installation site characteristics). When we asked questions about what was possible he gave us a good idea of what that would do to the overall project timeline and/or budget, and provided good advice for what a easy-to-maintain and enjoyable pool project would look like. Once we were ready to sign a contract, we met Ron again in the PermaPools office, and went through the contract step-by-step. It was straightforward and easy to understand. PermaPools also had a good idea of what the financing options were for a pool project during the process. There was NEVER a pushy sales-person situation, and Ron was laid back and easy to work with (ditto for their recommended financing option). Once the project was about to begin, we began working with Ed, the construction manager. Ed came out to the house a few days before construction was to begin and helped us lay out the pool. The whole process was very helpful, because Ed had a really good idea of where pitfalls might crop up, but also guided us through installation and grading decisions that we hadn't thought of. This probably comes from Ed's experience working for many years leading pool install crews; he knows his stuff. Ed is also very responsive and easy to communicate with -- he's a direct communicator and responds to messages (text or e-mail) and phone calls promptly. Any big project comes with hiccups, and we certainly had a few. However, PermaPools worked hard to address the hiccup we had. Communication was really good, which made the minor situation that developed much easier to deal with. We began this project with many word-of-mouth recommendations supporting PermaPools, and have had a good experience building a VERY high-quality pool with them. We're still finishing up some punch-list items this week, but can't wait to jump into a wonderful pool in the Spring. (Written on October 30, 2018)"

"He seemed great throughout the process, but after he left and my pool was completely full, it all drained out in about 2 days. He kept blaming the previous pool guy for everything, and while I believe the previous guy was awful, nothing came out any better after Anthony. I texted him to ask where he got my pool liner and never heard from him again. I texted a few more times to ask for advice (and then to ask why so shady), but he completely ghosted me. Radio silence after going on about how I could call or text with any questions. Very disappointed, not to mention broke from paying him and having to pay for however many gallons of water I put in the pool. If he had even bothered to answer me, I wouldn't be writing this review. "

"I am so pleased with the experienced work that was done. I also received some education about the system which was much appreciated. I will definitely use him in the future."

"Competitive prices."

"Jeremy did a great job!"

"There are not enough good things I can possibly say about Smarter Pools. Working with Justin was a n absolute pleasure from our first consultation until we were swimming in our very own backyard. Incredibly professional, polite, and kind staff. Impeccable craftsmanship. Justin gave us a timeline of 6 weeks and they got it done even with some rain and parts delays. I cannot sing their praises loud enough and I absolutely recommend Smarter Pools to anyone who is thinking about putting a pool in."

"Excellent service and workmanship!"

"Amazing, Decent price, Fast response!"