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Recent Egress Window Reviews in Grand Rapids

  • Home Pro of West Michigan LLC
    We contracted Terry to finish our unfinished basement. He designed and built one bedroom, one bathroom, one home gym, a family room, and a bar area. We were extremely pleased with his work, and he was extremely attentive to our needs. He was detailed and ensured we were happy every step of the way. His quote was accurate and included everything we needed without any “oops, that will cost more” situations. Overall we are extremely impressed and LOVE our new living space
    Becky F.
  • W.M.G.B. Inc
    Spoke to Kirstin first week of October to make my down payment and schedule my appointment for installation. Appointment was today 11/5 8am. I called after 8am and spoke to Kirstin who confirmed my appointment and stated that the window for arrival was 8am-10am. Just after 10am I called and spoke to Arlene. Told her the tech was a no call no show. She said my appointment was this afternoon. I said not possible, I spoke to a rep this morning who confirmed my time. Told her how upset I was and that I wanted a call back after she spoke to the tech. I missed their call. I called back and spoke to Kirstin. I told her to explain to me how this is possible when I just spoke to her this morning and the appointment was made the first week of OCTOBER!!!?? She said that I can believe what I wanted. I told her to educate me as a consumer how this is possible. She then tried to tell me that she did not "refresh" her calendar. LOL Let me get this straight, you want me to believe that you did not "refresh" your calendar from an appointment that you made back in October? What a JOKE! Of course, she started to get sarcastic with me as if I didn't have a right to be upset. I asked to speak to a Manager several times. Told her I refused to speak to her when she wanted to have a sarcastic tone with me because I was refusing to accept her line of crap. I spoke to Arlene and asked her for the Manager's name. She told me Kirstin was the manager. WOW!!!! Clearly this "Manager" is incapable of managing simple a calendar. I asked for a refund. No way will I give my hard earned money to a company like this
    Melissa H.
  • Avalon Building Concepts
    Top notch professionals. I had them install new windows in my basement and upon them taking out the old ones found my whole bottom sill was rotted away under the flashing. Surprisingly, the installer had everything he needed in his truck and could take care of it without having to drive everywhere to get parts. I am very pleased with the quality of their work. They did great trim work around the windows and made sure to put foam behind the trim. They make it easy to recommend to my friends and family
    Stephen B.
  • Avalon Building Concepts
    Awesome. The house was built in the 1880's. Tons of character, but needed a lot of work. It was most economical to do it all at once. The guys were super hard workers, honest, and didn't cut any corners. They were proud of their work and never cut corners. They had to rebuild parts of the roof, but did it right rather than putting a bandaid on it. Larry Sidebotham supervised the project--super responsive, made it easy to understand, and was really straightforward. We had priced the project out with other companies. Avalon's price was competive. The thing that stood out for us was the quality and how they solved problems as they arose instead of just putting blinders on and cranking out the job
    Grace L.
  • Avalon Building Concepts
    It went great. We recently purchased our home and we had a few windows that would not open which is a huge fire hazard. We also had condensation happening as well on our big backyard window. Avalon missed the first appointment due to taking the number down wrong when we originally called, but we reached out to them and got it corrected and rescheduled. We understand mistakes happen. Jeremy came out and was straight forward and very knowledgeable. He gave us more information about the quality of the windows than other competitors that came in. Avalon was more pricey, but the quality was better than other options we had. We were able to go into their showroom and see the windows which was great. Jeremy took his time with us. He was very laid back and allowed us to make the right decision for us. We did change out mind on the design and changing our contract was fairly easy. Our installers were quick and great. The only drawback would be the smell of the adhesive they used. It was pretty intense, so if you have a sensitive nose make sure you are aware. The windows operate great and look great
    Barry M.
  • Avalon Building Concepts
    This morning they came out and did a cement porch for us; and the things they have done for us in the past has all been quality work. In addition to today's work, they also have done some installation work for us, some additional cement work for us, they also installed 1 egress window in the basement. Their prices are a little high, but they stand behind their work
    Coral H.
  • Avalon Building Concepts
    The service of Avalon Building Concepts was superb from the first contact to the finished project. They went out of their way to get our last minute request for an egress window met before our foreign student arrived. They supplied an upgraded color choice without extra charge. Todd and Kevin who installed our window did an excellent job. They even installed a gutter system on a porch overhang to ensure excess water drained away from our newly installed window. Our project included cutting away a section of deck which exposed the siding of the house that had been under the deck. They cleaned the exposed edges of the deck and siding then painted them to look clean and fresh. They thought of every detail. The property was cleaned at the end of each day. The company owner visited on the last day to inspect the project and assure that we were completely satisfied. Every person we had dealings with was courteous, professional and customer oriented. We will use them again and highly recommend them to anyone who asks
    Coral H.
  • Bradfield Home Improvement and Remodeling LLC
    John did the work while we were out of town and he worked out great. Did what he said / when he said/ was reasonable on price. An honest person who we would use again in a heartbeat.
    Betsy E.
  • Jacobsen Remodeling Inc
    Mr. Jacobsen was laid up from a serious accident from the time the project was started, but he was still able to keep things moving in a timely way and maintain the high quality we expected. We are very pleased!
    Dave D.
  • Jacobsen Remodeling Inc
    Mr. Jacobson’s work wise thoughtfully planned and efficiently executed. He didn’t pick up a hammer until all the needed materials are on site. We were very pleased with all aspects of the work done here.
    Charles B.
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Egress window installers in Grand Rapids are rated 4.26 out of 5 based on 1768 reviews of the 19 featured Grand Rapids pros

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