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Recent Pool Installers Reviews in El Paso

  • Cost Plus Pools, Inc
    5.0
    I did this review months ago and have come back to finish it. First off, the owner, Saul Saldivar is very personable and good man. Most of the pool install went very well with a couple hiccups that created some doubt in our choice of pool installer(we'll get to that). In the end, we're happy with what we have. The first meeting about how we wanted our pool was very informative. Saul gave his honest opinions about different options which was much appreciated as we were unclear as to what exactly we wanted. The pool install started almost immediately. Within 6 weeks, the pool was completely done and we were swimming every day. Along the way, Saul's guys were friendly but if we could give them one recommendation, it would be to clean up after themselves. Everyday they left soda cans and trash around the pool. Just one of those little things that can be irritating. The equipment that Saul installs (which of course you pay for) is all high quality. In fact, I had a non-interested pool guy come out to give me his opinion on everything once it was done and he was thoroughly impressed with just about everything. From the design of the pool, the placement of jets and how they direct to the skimmer, the separate vacuum port, the high quality equipment, and even the non-90 degree turns on the piping to allow for smoother laminar flow, he had alot of good things to say. The biggest problem we had was getting our final inspection done. I think the pool was done in mid-August and we didn't get the inspection complete til November. Constant phone calls, texts, and emails were made and Saul kept saying it was going to be done "this week". Each week would pass by and no inspection. To be honest, I don't know how many final inspections are done it seemed such a problem. Saul kept saying it was because of his sub-contractor, which of course I didn't care because I hired him. To Saul's credit, he was always polite and responsive even with my wife and him contacting him every other day on it. At the end of the day, the pool quality was very good and I wouldn't pause to call Saul again for something else. We're left with a great pool that gets compliments almost every time someone sees it
    Jacob D.
  • Cost Plus Pools, Inc
    5.0
    When we called Saul we had already had 2 other companies give us estimates and they were both on the high end between $55,000 and $65,000. We met with Saul and showed him what we wanted. He quoted us the labor and materials and the price was reasonable. He explained all of the equipment we needed as well as the upgrade equipment available. He took the time to make sure we understood all of the technical stuff that went into owning a pool. After the price and equipment was agreed upon he scheduled the work to begin. He quoted that the pool would be done in about 35 days. As the renovation went on we decided to add a fire pit and a redesigned outdoor kitchen. He gladly renovated our back yard beyond our expectations. His team of contractors were very polite and professional the whole time. They always answered my questions and if they were unable to provide an answer about scheduling or anything they always reached out to Saul and I had an answer quickly. After the pool was completed Saul came back to our home and provided us with a crash course to owning a pool and how to maintain it properly. Saul provided us with the proper chemicals and salt needed for our pool and the prices were great. We are so happy with the new addition! Cost Plus Pools was reliable, professional, and friendly. We have recommended them to 2 friend already and I would recommend them to anyone who is looking to renovate or design a back yard oasis
    Dakoda P.
  • BLUE LAGOONS LLC
    5.0
    Blue lagoons ,Kevin and Virginia were great they fixed a lot of things that lakes didn't do correctly or didn't finish. They are awesome and our pool is beautiful. They did a wonderful job.
    Trayce H.
  • James M. Sexton DBA Above Ground Pool Erectors
    5.0
    He did a fabulous job, he was very professional. The liner is of excellent quality, much nicer than my previous one. They were on time. He answered all of my emails and phone calls. He went out of his way to work with me because I needed work done right away. They were super.
    Lois N.
  • SILVER SPRINGS POOL & SPA
    5.0
    Juan Carlos was actively involved in all steps of the construction. Explained in detail every aspect of the process. Paid attention to the detail and was very flexible to work with us. In general I was very pleased with his work. I would have no doubt to recommend them.
    jose l.
  • Cost Plus Pools, Inc
    5.0
    We hired Cost Plus Pools to fix our pool. Plaster had popped off in places, tiles were cracked, a skimmer had cracked, the pool lights were not working, there was a small leak in a return line and the decking had separated from the tile in the spa. Saul came out, looked at all the work and gave us an estimate. Work started almost immediately on the leaks and the skimmer replacement and fixing the spa. We hit a small snag in doing the replastering due to the windy weather. The contractor for the plastering got behind because they couldn't plaster with all blowing sand and dust. But once they got caught up, the chip out was completed in one day. The crew cleaned up the yard and cleared out all the mess. Two days later they were back to plaster, and finished the job in half a day. In the meantime, the plumbers and electrician came out and installed the salt system and fixed the leak in the return line. I've got what looks like a brand new pool, just in time for summer. My ONLY complaint is that the original crew did not do a good job of cleaning the job site. They did not pick up their soda and water bottles and left their tools and trash at the end of the day. The plaster contractor cleaned everything while they were here so that was a surprise. This company stays in contact throughout the job, calls if there is a delay and returns calls if you have a concern. They are efficient and on time. Their work is excellent and if there happens to be a problem, it is corrected quickly. Saul Saldivar is professional, courteous and pleasant to work with. Estimates are written, reasonable time tables are set and the work is completed to your satisfaction. My recommendation is to start EARLY, don't wait until April like I did because this is the busy season for pool work. Our job took a month from start to finish, due to weather delays. In the slow season, it would not have taken two weeks to complete. I found their prices to be very competitive and reasonable. And we won't hesitate to call again if there is a need
    Tanya L.
  • SILVER SPRINGS POOL & SPA
    2.0
    Our pool construction began in February 2017. At the time of this review, ten months later, we continue to have some very serious issues and concerns with our pool. Juan Carlos has assured us repeatedly that he wants us to be happy with our pool and will correct all of the problems. However, Silver Springs' deck and plaster contractors have made matters worse with their 'repairs'. The ground/dirt around our pool shifted because it was not packed down properly after the pool was built. The deck was suspended above the shifting dirt with the rebar exposed in places. Now the deck has cracked in 30 places, some of the cracks have been repaired 2-3 times by Silver Springs only to have the cracks resurface. The cracks extend the width of the deck and around the edge of the pool down toward the water. Silver Springs had a contractor pack concrete under the deck where the dirt has shifted but the dirt has continued to shift and the packed concrete has cracked and separated from the deck. Several weeks ago, Silver Springs had a landscaper deliver a load of dirt and pack it with shovels around the edge of the pool where the dirt has shifted. They filled in a very low area in the yard as well. We hope this will keep the deck from cracking further but we are concerned about the structural integrity of the deck and the pool. The pool plaster has small cracks, pitting, staining and is crumbling around the tiles. The plaster contractor attempted sand the pitting and staining in the hot tub but it returned immediately. He then buffed the hot tub and the pitting and staining is some better. He agreed to return to do the pool but has never returned. The edge of the deck around the pool was finished very poorly. Exposed concrete in areas, chipping, a 1 1/2 inch chunk of deck fell off near where water enters the skimmer bucket. The tile contractor removed some of the tiles, refinished the lip or edge of the deck where it rolls under toward the water and replaced the tiles. This work does look better than what was done originally. The electricity was piggy-backed onto electricity that was installed seven years ago for a stand alone hot tub. What was code in 2010 is no longer code in 2017, so our electrical wiring does not meet code. The pool passed city inspection because the inspector never checked anything. The city inspections supervisor has become involved now. Update: Miraculously, when the inspector last visited, the electricity had been repaired to meet code. We were never notified of the work being done. We had issues with our pool equipment. A gas trap was not installed when the equipment was set up. Months later they finally installed it. None of the joints in the PVC piping were sealed going to and from the pump equipment When the equipment was turned on for the first time, the force of the water caused the pipes to separate at the connections and the water shot up like a geyser. The pipes had to be sealed by one of the foremen. The equipment was set up differently than the equipment diagrammed in our user's guide. And our equipment was not labeled. Contractor had to come out and label, then relabel the equipment and make changes to the user's guide labeling so it would reflect our equipment. Recently, one of the connections on the suction line cracked and separated allowing air into the lines and disabling our vacuum. We were unable to use our pump/filter for several days until Silver Springs sent out a plumber to replace the cracked connection. The beams on the pergola built around our hot tub were cut at different lengths and some of the beams cracked almost completely through. The pergola builder had to replace at least one beam, adjust the length on another beam and reseal everything. The braces securing the pergola to the deck around the hot tube were attached backward from one another and had to be redone. The deck around the hot tub has cracked as well as the deck on the stairs leading from the hot tub to around the pool. We have has many as 30+ cracks. Some of them small, some of them the full width of the deck from the outer edge of the deck continuing across the deck and around the edge of the deck toward the tile and water in the pool. Silver Springs has attempted to repair three of the worst of these cracks three times. Each time, when their fix failed, the deck contractor said he used the wrong epoxy to seal the cracks. Finally Juan Carlos Rodriguez, the owner of Silver Springs, determined that we should wait to see if the cracks continue to get worse and once the pool season was over in October, the cracks would be repaired. No one has ever come back out to address the cracks in the deck. Mr. Rodriguez says that he has someone coming from New Mexico to work on the cracks but we have been waiting for months with no resolution. We were advised by the city inspector supervisor that we had to give Silver Spring six months from the date the final inspection was completed to address the problems with our pool. It has now been six months and we are investigating our options for getting some resolution and satisfaction. As others have mentioned on Houzz and on the Better Business Bureau website, we have seen at least four 'foremen' come and go since our project was begun. The foreman we met with when the plans for our pool were being drawn up, was no longer working with Silver Springs after the ground breaking for our pool. We have met with at least three other foremen, who have all assured us they will oversee everything. Most of them we have seen no more than twice. At this point, we just want our $54,000 pool to reflect the hard work it took for us to pay for it. We should not be experiencing any of these issues with a brand new pool. Mr. Rodriguez has called me picky for being dissatisfied with the work on our pool. But I wonder how many people would pay $54,000 for a similar pool. Our dream has turned into a ten month long nightmare
    leslie c.

Swimming Pool Companies in El Paso

  • 4.8

    (63)

    Texas Fiberglass Pools, Inc
    Dallas, TX
    Business Description:
    With having one objection in mind, working with what you already have in your backyard, Texas Fiberglass Pools Inc. has been a Dallas based repair company for over 18 years. Whether it’s remodeling an aging pool in need of repairs or re-imaging an old look with new features, we’ll bring your yard back to life. From spas and fountains to water features and decks, we’ll work with you to make your dream yard into a reality. You shouldn’t have to choose between style and function. The craftsmen a..
    Recent Review:
    5.0
    A complete remodel of a fiberglass pool and concrete work
    megan j.
  • 2.0

    (4)

    American Tubs
    City Of Industry, CA
    Business Description:
    American Tubs designs and manufactures a complete line of premium quality Walk-In Bathtubs that are ideal for people with Limited Mobility, Seniors, Disabled and people with pain, arthritis, stress and other debilitating conditions
    Recent Review:
    1.0
    This company is nowhere near where we live. Hundreds of miles away. BAD algorithm. Almost as bad the one that put us in the Tenderloin area of San Francisco. If your algorithm can identify districts in a city it ought to recognize an address that was located +30 miles away from it as NOT being part of it
    L. B.
  • 1.0

    (1)

    Velator Contracting Inc
    El Paso, TX
    Business Description:
    Velator Contracting Inc. is a family owned and operated construction and renovation management company. All Together we have over 30 years of experience in the construction and renovation industry. We service clients through out the nation from East to West. With timely completion of projects and quality service we guarantee to make your home or business welcoming and unique. At Velator Contracting Inc., our reputation is built on our commitment to safety and quality as well as respecting the..
    Recent Review:
    1.0
    The pool demo went okay, but the last item on the contract was for him to rebuild a stone wall & install the gate. He refuses to do that. I paid him on May 10th, and I haven't seen him since.
    james a.
  • 1.0

    (1)

    Ozzy's Landscaping & Construction
    El Paso, TX
    Business Description:
    We have 7 employees, each has their own specialty. Everything is contract based, 50% down and balance due till completion of project.
    Recent Review:
    1.0
    I hired him in november and still today 5/18&nbsp;he cant seem to finish the minimal items. He is quick and pushy to collect payment and disappear until he has time to get around to the work. Although some of his work is acceptable, he is completly unethical, unreliable and unprofessional. He promises things he cant deliver, sets his own deadlines and doesnt follow through and can't pick up the phone to update a paying customer on any delays and on top of that avoids your texts n calls. He attempted to cut costs at my expense (ei. two shades of artificial grass were installed in a horrible patchwork, exposed wiring for sprinkler system, didn't finish glossing the rock veniers in the front because he ran out of gloss, wouldn't install landscaping plastic under mulch UNTIL i asked him to, sprinkler heads left jutting out from the ground and refused to fix claiming a gas line was running underneath, not true), now im having to hire other businesses to fix his do it yoursefler type jobs, but according to him thats how &quot;proffessionals&quot; do it. It is rare when he is on the job site, therefore, too many times he had no idea what was going on when I would complain about something. <br /> My contract was originally set to pay in pmts, $5500 were give to him in november to start, by february he had already been paid 7k and the work was still untouched since late november, all the larger projects werestrated but&nbsp;left halfway. He insisted on a large payment from our income tax return to continue the job, which was paid by 3/23 and promised to have my backyard ready by easter 4/8. I had an event planned for easter but I had to cancel easter morning because he decided to start working the thrusday 4/5 and couldnt finish on time but not once did he bother to give me an update, i figured that out by the half done work.Tthe back yard was not finished until&nbsp;5/8. He mounted the sprinkler system box in a terrible manner and left a huge wad of electrical tape jutting out with exposed wires. When i addressed this he insisted it was done correctly and asked me how he should do it!! He offered to clean up the work only after I advised i would be complaining to the BBB and district attorney. have not had problems with the concrete walkway and large slab but he has had several complaints on his facebook page about unfinished work left for weeks at a time (bhe stopped working on that lady's landscaping to&nbsp;start on mine)&nbsp;and flower beds falling apart, concrete cracking but of course they have been deleted n he only posts the best looking pictures n from a distance. We had initially hired him to build an outdoor kitchen and have the backyards concrete finished with excel decking in flagstone pattern as well but due to the multitude of problems we decided to cancel those items from our contract.&nbsp; <br /> They only reason hes gotten this far along on my landscaping&nbsp;as of today is because i've been on him nonstop about EVERYTHING for months, including picking up the beer cans left behind by his employees in november. He was there when they were drinking and hootin' in my backyard but always disregarded their trash as if someone else would pick it up. After i asked him to clean up after his people, he sweeped them to the side of the house and it took him another month to toss them out.&nbsp;In a seperate occassion,&nbsp;his crew cut wiring for our cable service (accidental, i think) and i addressed this to him in the event i was charged for repairs, he had the nerve to insinuate i did it intentionally to blame him. All you pay for is excuses as to why he cant finish work and he always has someone to blame like his, and i quote, &quot;unprofessional suppliers&quot;. He behaves like hes being victimized by his customers when hes simply being asked to finish the work hes been paid to do. My husband and I had to sit down with him on three different occasions about his unprofessionality and in our last meeting he had the nerve to&nbsp;be a smarta** and&nbsp;even&nbsp;raise his voice to me in my house. He also&nbsp;accused me of not paying him as promised (he claimed we promised our income tax return to him by the first week of february). No such promise was ever made especially when everyone knows w2s r mailed 1/31 and the contract reflects a much lengthier payment plan! He is in his mid twenties trying to finish college while managing his business but clearly his priorities need to be reconsidered. While his intentions might not be bad&nbsp;when you first hire him, his lack of integrity and lack professionalism really shine through when all&nbsp;the&nbsp;guarantees on plants/work/timeframe/quality&nbsp;are ignored&nbsp;later and he tries to shrug you off and eventually cast you off as an abusive customer. <br /> <br /> <br /> ***7/18/2012 UPDATE: <br /> He began demanding payment for $800 balance owed on the contract a day after finishing, he was advised to not visit our property or contact us thru any other form other than writing. We allowed 30 days to pass to check for any other issues with the work and since we had to call an electrician to rewire the poor work they did on the sprinkler system, we verified there were no gas lines running through our back yard resulting in him leaving a sprinkler head jutting 2 inches out of the ground (we fixed ourselves), the bush they replaced mysteriously dried up within in days from 5/18 when they planted it, the artificial grass was improperly joined together at the seems and pulls apart very easily, &nbsp;the sprinkler connection to out water supply is constantly leaking causing mold grown and three sprinkler heads no longer work. We continue to see the need to keep calling other professionals to clean up his work and to top it off I mailed my official complaint through certified mail advising him we will not pay the remaining balance and proof justifying our decision but he refused to claim the mailing. The letter we sent was just returned today and we will attempt to send it yet again.&nbsp; <br /> <br /
    Laura-Roberto M.
  • N/A
    Custom Pools of Texas
    El Paso, TX
    Business Description:
    We take pride in designing and building the highest quality pools in the business. Custom Pools maintains an incredibly high standard of pool building perfection and integrity. Custom Pools is West Texas premier pool builder serving El Paso, Midland, Odessa, Pecos
  • N/A
    A.Villalobos Roofing
    El Paso, TX
    Business Description:
    A.Villalobos Roofing we provide quality work specializing in Roof Replacements , leaks, shingle replacements , metal roof, water damage, free estimates, We are licensed,bonded, and insured Certified with the better business burea
  • N/A
    ASP - America's Swimming Pool Company
    El Paso, TX
    Business Description:
    ASP - America's Swimming Pool Company provides swimming pool maintenance and cleaning programs, pool equipment diagnostics, pool repairs, pool supplies, and pool renovations. ASP is willing to design a swimming pool maintenance and cleaning plan that is perfect for your needs. Additionally, ASP offers flat-rate prices that remain the same month-to-month. Rather than using long-term restricting contracts, ASP builds customer loyalty by delivering quick response, efficient service, and professi..
  • 5.0

    (2)

    GO Designs
    El Paso, TX
    Business Description:
    15 years in the design build industry. Complete designs and installation of custom outdoor living, waterscapes, landscapes & hardscapes.
    Recent Review:
    5.0
    Overall work and completed landscape went very well. &nbsp;The design work for landscape presented to me with estimated cost before commitment and work began. &nbsp;Upon approval the complete project was well organized, clean, professional and completed within the estimated time. &nbsp;My family and I are extremely pleased and grateful to Mr. O'Campo and GO Design work staff for their work and professionalism. &nbsp;Very classy outfit
    James F.
  • 4.0

    (7)

    SILVER SPRINGS POOL & SPA
    San Antonio, TX
    Business Description:
    ADDITIONAL CONTACT: JUAN CARLOS RODRIGUEZ.
    Recent Review:
    2.0
    Our pool construction began in February 2017. At the time of this review, ten months later, we continue to have some very serious issues and concerns with our pool. Juan Carlos has assured us repeatedly that he wants us to be happy with our pool and will correct all of the problems. However, Silver Springs' deck and plaster contractors have made matters worse with their 'repairs'. The ground/dirt around our pool shifted because it was not packed down properly after the pool was built. The deck was suspended above the shifting dirt with the rebar exposed in places. Now the deck has cracked in 30 places, some of the cracks have been repaired 2-3 times by Silver Springs only to have the cracks resurface. The cracks extend the width of the deck and around the edge of the pool down toward the water. Silver Springs had a contractor pack concrete under the deck where the dirt has shifted but the dirt has continued to shift and the packed concrete has cracked and separated from the deck. Several weeks ago, Silver Springs had a landscaper deliver a load of dirt and pack it with shovels around the edge of the pool where the dirt has shifted. They filled in a very low area in the yard as well. We hope this will keep the deck from cracking further but we are concerned about the structural integrity of the deck and the pool. The pool plaster has small cracks, pitting, staining and is crumbling around the tiles. The plaster contractor attempted sand the pitting and staining in the hot tub but it returned immediately. He then buffed the hot tub and the pitting and staining is some better. He agreed to return to do the pool but has never returned. The edge of the deck around the pool was finished very poorly. Exposed concrete in areas, chipping, a 1 1/2 inch chunk of deck fell off near where water enters the skimmer bucket. The tile contractor removed some of the tiles, refinished the lip or edge of the deck where it rolls under toward the water and replaced the tiles. This work does look better than what was done originally. The electricity was piggy-backed onto electricity that was installed seven years ago for a stand alone hot tub. What was code in 2010 is no longer code in 2017, so our electrical wiring does not meet code. The pool passed city inspection because the inspector never checked anything. The city inspections supervisor has become involved now. Update: Miraculously, when the inspector last visited, the electricity had been repaired to meet code. We were never notified of the work being done. We had issues with our pool equipment. A gas trap was not installed when the equipment was set up. Months later they finally installed it. None of the joints in the PVC piping were sealed going to and from the pump equipment When the equipment was turned on for the first time, the force of the water caused the pipes to separate at the connections and the water shot up like a geyser. The pipes had to be sealed by one of the foremen. The equipment was set up differently than the equipment diagrammed in our user's guide. And our equipment was not labeled. Contractor had to come out and label, then relabel the equipment and make changes to the user's guide labeling so it would reflect our equipment. Recently, one of the connections on the suction line cracked and separated allowing air into the lines and disabling our vacuum. We were unable to use our pump/filter for several days until Silver Springs sent out a plumber to replace the cracked connection. The beams on the pergola built around our hot tub were cut at different lengths and some of the beams cracked almost completely through. The pergola builder had to replace at least one beam, adjust the length on another beam and reseal everything. The braces securing the pergola to the deck around the hot tube were attached backward from one another and had to be redone. The deck around the hot tub has cracked as well as the deck on the stairs leading from the hot tub to around the pool. We have has many as 30+ cracks. Some of them small, some of them the full width of the deck from the outer edge of the deck continuing across the deck and around the edge of the deck toward the tile and water in the pool. Silver Springs has attempted to repair three of the worst of these cracks three times. Each time, when their fix failed, the deck contractor said he used the wrong epoxy to seal the cracks. Finally Juan Carlos Rodriguez, the owner of Silver Springs, determined that we should wait to see if the cracks continue to get worse and once the pool season was over in October, the cracks would be repaired. No one has ever come back out to address the cracks in the deck. Mr. Rodriguez says that he has someone coming from New Mexico to work on the cracks but we have been waiting for months with no resolution. We were advised by the city inspector supervisor that we had to give Silver Spring six months from the date the final inspection was completed to address the problems with our pool. It has now been six months and we are investigating our options for getting some resolution and satisfaction. As others have mentioned on Houzz and on the Better Business Bureau website, we have seen at least four 'foremen' come and go since our project was begun. The foreman we met with when the plans for our pool were being drawn up, was no longer working with Silver Springs after the ground breaking for our pool. We have met with at least three other foremen, who have all assured us they will oversee everything. Most of them we have seen no more than twice. At this point, we just want our $54,000 pool to reflect the hard work it took for us to pay for it. We should not be experiencing any of these issues with a brand new pool. Mr. Rodriguez has called me picky for being dissatisfied with the work on our pool. But I wonder how many people would pay $54,000 for a similar pool. Our dream has turned into a ten month long nightmare
    leslie c.
  • N/A
    BACE Contractors
    El Paso, TX
    Business Description:
    General Contractor
See all 1 highly rated companies in El Paso
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      Featured Rating:
      3.6

      Swimming Pool Companies in El Paso are rated 3.61 out of 5 based on 99 reviews of the 2 featured El Paso pros

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