Less than a year ago, we bought a GE stackable washer/dryer plus 3 year warranty from ABT. We've given them thousands of dollars of business over the past 12 years. The stackable broke and we waited through 3 service calls over a 6 week period, while spending a lot of money at local laundromats. Long waits between service appointments. While waiting for a motherboard to fix the original stacker, the dryer also stopped working. When that couldn't be fixed along with the washer and was told more parts needed to be ordered, I went into ABT customer service twice before finally able to speak with someone available in their service dept during work hours, taking off of my job. I demanded a refund from the manager, who finally said they'll try just one more service call, if that didn't work, he agreed reluctantly to replact the unit after a lot of grief from me. The new unit was installed a week later, which was also defective. It took 2+ hours to dry even a small load. After 2 more service calls and installers saying their diagnostic equipment showed no issues, I again demanded a full refund. The ABT Customer service woman argued with me on the phone for over an hour that it had to be our exhaust - it must be filled up with lint, although none of the technicians mentioned that. One tech mentioned he saw some lint on the outside vent which he cleaned off, but before the unit broke, we had no issues with drying. My handyman and I checked the whole outlet, and there was very little lint and the exhaust fan blowed strong. We took a video proving it. The very mean-spirited "Customer Service" woman argued that ABT would need GE to come out and verify that the unit was defective - she didn't know how much longer that would take. To prove me wrong, she also offered to have ABT pay a service to come and clean out my exhaust vent - again, she didn't know how much longer that would take. I was so fed up, I just told them to keep the $1600 bucks I paid for the stackable, that they've lost my business. She finally said ABT will "accomodate us this one time" by giving us a store credit. Thanks a lot ABT, you've lost a many-years-loyal customer! After a recent remodel, we just bought our new Samsung Washer/Dryer from Home Depot. Took 2 days
Cheryl H.
Complete Appliance Protection Inc
5.0
I haven't had any issues with them since I started with them 3 years ago! Greatest thing is I can do the work with either their recommended specialist or with folks I trust and as long as the technician calls for approval things are covered. This company is very reasonable and I highly encourage anyone to consider Complete Appliance Protection
Aby J.
Universal Home Protection LLC
5.0
It went super smooth. They sent someone out to verify the issue and the next day they had someone bring int he new water heater.
Rene F.
Pivotal Home Solutions
5.0
What stands out is their value and responsiveness. They are always available 24/7,and they usually have same day service.
Bill T.
Pivotal Home Solutions
5.0
I feel like it used to be very reasonable but it has just gotten more and more expensive. I'm not really pleased with the price but on the other hand I'm kind of reluctant to give it up. I honestly don't know what other places charge. They've taken away too. There have been times where we were thought "Wow, was it worth it!" but anymore I wonder if it is worth it. I hang on to it just in case. Their service has always been excellent. The only negative thing is a couple of times, not lately but way back, I didn't understand how it worked at the time. I thought we ere going to get reimbursed for a new oven and microwave. We were told that we would get reimbursed but then they wouldn't reimbursed us. I don't remember the reason but it was really upsetting at the time. Something about hitting the maximum for the year. We had a huge plumbing issue that year and we hit the maximum. I think that was the only time I've been mad at them
John & Peggy P.
Pivotal Home Solutions
5.0
It is my gas company, Northern Illinois gas company is called Nicor and they offer a home warranty program that covers items like heating and air conditioning. I guess my point is I don't really know who the servicer is in most cases because they are there representing Nicor. So I think they subcontract it out so the companies that do the work -- I don't know who they are most of the time. The price for the last service was zero because I pay a monthly fee to have the home warranty so there is no out of pocket for each visit. The monthly fee is $99
Bill T.
Complete Appliance Protection Inc
5.0
I was very impressed with the price for the services offered. The plan I had with Sears was more money for less appliances. I decided to give them a try.
Emily A.
Complete Appliance Protection Inc
5.0
I'm guessing CAP doesn't have much or any presence in the Chicago area, because they had no companies they work with that could service either of two different repairs I required... a washer repair and a dishwasher repair. When I first called them, an agent was almost immediately available. She told me to call a repair service of my choice, and then I or the serviceman should call them, once the serviceman had diagnosed the problems. I chose a repairman from Angie's List (Park Ridge Appliance), who was reluctant to come out because he said "my experience has been warranty companies don't pay what I charge for a site visit", which is understandable since his fee for that was at least twice what I've been charged in the past for such visits. He also expected immediate payment. I told him I'd cover it, even if there were a shortfall from CAP. The serviceman ended up not charging for the dishwasher because the issue had to do with improper loading. The washer, including the site visit fee, was $243 ($228 with a $15 "Angie's List" discount). I called CAP, got an agent on the line again almost immediately. He asked how much the bill was and what the problem was with the appliance. I told him and he immediately replied "Ok, you just need to send us the invoice. Would you like us to send the check to you at the listed address, a different address, or would you like us to pay the service company?" I was able to scan and email them the invoice. (The serviceman also offered to email me a copy so it would be in electronic form I could forward). FIve days later, the check arrived. Using CAP was a totally positive experience for me. If you consider it a problem to front the money for a repair because your service provider insists on it, or if it's not easy, convenient, or quick for you to send CAP an invoice (e.g. if you had to use the postal service) and/or it bothers you to wait for the reimbursement), you should inquire whether they have a repair service presence in your area. It didn't bother me to wait and it wasn't a long wait regardless, so my experience was awesome
Rob K.
OneGuard Home Warranties
5.0
It was a two day process. They located the leak through special x-ray equipment after shutting off the water lines to prevent flooding. Mike was in constant communication and made the job a top priority. He was extremely knowledgeable, patient, and courteous throughout the job. Nothing was done without my approval. It should be noted that OneGuard picked up $1000 of the total cost of the work. Hats off to OneGuard for a job well done
Al S.
Pivotal Home Solutions
5.0
I have used them for about eight years. I did not use them this year because the price was going up.
When you need a plumber who can get the job done right the first time, you can count on Chicagoland Quality Plumbing. With over 25 years of combined plumbing experiance. We have developed a reputation for offering our quality services at competitive and affordable rates.Trust the experts at Chicagoland Quality Plumbing to handle your plumbing issues at your home or office. We offer free estimates, so call us today for yours. There is no additional charge for Saturday services. We are Licensed..
"After spending all morning with plunger and a bucket to clear the tub I called Edwin, always been our goto plumber when things get ugly... this was ugly.. As always he got to work and in less than an hour done.. No more clog.. Hard worker decent and courteous professional."
** Angie's List members hit Ext. 3 when calling! **
We have extensive experience with residential properties as well as commercial. We specialize in dealing with various insurance companies which gives the homeowner an excellent chance of full approval. We only replace roof, siding, gutters and windows with premium materials. We have multiple references and many years of experience in roofing and siding replacement. Our company is based on the belief that our customers' needs are of the u..
"It went well. The company uses an auto text notification program to remind the homeowner of the appointment. The electrician was on time and didn't leave a mess. The electrician gave me a good estimate over the phone based on my description of what I needed done. The price was fair I thought. He gave a senior citizen discount. I will use this company again.
For over 30 years we have been committed to providing 100% customer satisfaction, and that commitment has been the foundation of our success. We source nothing but the finest in state-of-the-art heating, cooling, and air purification products, and our licensed technicians provide impeccable workmanship in the field
"We were impressed with Besco from the start. We called them to replace a 20-yr old furnace and A/C. Ed came to look over our situation and found that our A/C coils had frozen, causing water to collect in the bottom of the furnace. Ed asked for towels and mopped up the 1” of water himself. The quote for new Trane equipment was reasonable compared to other quotes for similar equipment and contained 3 options. Ed got the permits for us and installation went very well. Installers efficient and explained what we needed to know. In addition to the furnace, they removed old piping from a water softener long gone. They fixed the ducts and cleaned up nicely. We look forward to having Besco maintain the new equipment.
Visit us online at www.YourHomeSolutions.com or call us at 877-642-6747 to learn about more home warranty offers. Heating repair and maintenance plans, outside water and sewer coverage, appliance repair plans, complete home warranties and more. Take the hassle out of caring for your home!
"The problem with this company is that they are consistently sending me enflated bills. I call them and we straight it out, I then will receive the wrong bill again. It is aggravating that I have to call them every two to three months to correct a bill. I am thinking about dropping them because of it.
Abt Electronics, founded in 1936, is the largest independent, single-store appliance and electronics retailers in the country. The third-generation family run Abt Electronics provides unparalleled customer service with its team of 1,300 expert staff members at its Glenview, Ill.-based store, which boasts a 100,000 square-foot showroom on 37 acres. The company has been recognized by the Chicago Tribune as the “Top Large Workplace in Chicago” for two consecutive years. Abt services customers na..
"Estimator was not expert and had to get back to me after talking with installer about my questions. Price was high and after a week, was offered a $600 discount. But that left the price still high. I ended up contracting with a small owner operated company who could discuss my options directly with me and who did the installation at a better value than ABT. ABT also suggested an over capacity furnace, a bad idea.
American Residential Warranty (ARW) is nationally recognized as a leading innovator in the Home Protection services industry, and our focus on outstanding service and customer satisfaction is a core part of our success. With years of Home warranty experience and top tier partners we are able provide top quality service to homeowners throughout the country. Additional DBA - American Protection Plans LLC. Additional email - customer_service@americanrw.com, sales@americanrw.com, jbrauser@arwplan..
We are a one stop shop for all your home warranty needs. Our upbeat and friendly support team is always at your fingertips to respond to questions about your warranty 365 days a year! Emergency claims will be addressed within 24 hours from time claim is submitted and non-emergency claims will be addressed within 48 hours Monday - Friday 8:30 am - 6:00 pm. During nights and weekends non-emergency claims will not receive a call back until the next business day. Our service call deductibles rang..
"The heater they supplied was a good one. However, they sent an inexperienced repairman to replace the heater. He slipped and fell through our newly remodeled bathroom. The company repaired the hole in the wall with the wrong texture and then wrong the type of grout. We are going to have ceiling repaired by a company recommended by the my daughter who works for one of the largest builders in the country. I have cancelled my service with the warrantee company. I now have to pay an additional $150.00 to have the ceiling refloated and all the wrong grout taken off and replaced with the correct type.
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<br /> *In response to service provider response: We hired 1 contractor that they recommended. He came out and said that he did a lot of work for High Tech. He fell through the ceiling that same day. We called High Tech the same day. They wanted my husband to go up in to the ceiling to get a model number. He is 79 years old and could not do that. We then had to contact a different service provider and pay an extra $150.00.
Skik Enterprises Inc., was founded in 2002 starting off with 5 employees & working from home business. Today we are a licensed, bonded & insured company with 11 crews & total of 24 employees skilled in variety of different trades. We are a company that believes in one way of being successful, (The only way to get more business is by building relationships & providing great services to our clients)
Shorewood Liquidators, Inc. (SLI, Inc.) is an Illinois based, Wholesale and Liquidation Online Auction Company. Heavily serving the reverse logistics industry, reprocessing nearly 100 million dollars annually of retail store returns from major retailers. SLI, Inc. operates an online auction site, www.sliBuy.com providing pallet and truckload quantities from major retailers. In addition, sliBuy.com hosts consignment auctions every Thursday, serving third party sellers such as bank repossession..
Home Warranty prides itself on providing the best value in the home warranty industry, making our Home Protection Plan the home warranty of choice wherever we do business.
At BPG, we believe home inspections shouldn't end at the driveway. Our inspectors and engineers undergo thorough background checks and must meet ongoing training and performance standards -- they are a selective group of professionals.With so many inspection companies to choose from, how do you select one that fits your needs? We've earned a solid reputation for standing behind our work and providing distinct value advantages that help protect our clients
"Patrick Walsh did a great job on a pre-inspection for me on a home that I
<br /> will be listing in Durham, NC. He was very thorough and took his time
<br /> to investigate all components of the home. I was very impressed with his scope of knowledge and ability to uncover potential issues. Not only that, he was very helpful in explaining everything to the homeowners so that they could resolve the issues prior to putting their home on the market. I would highly recommend Patrick Walsh to any home buyers and sellers In the Triangle Area of NC.
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"It went incredibly well. The spots were removed and the entire carpet was clean. I had a grey carpet that hadn't been cleaned in years. It had heavy dirt and glue spots left years ago by mirror installers. I tried Stanley Steemers years ago, but stains were still bad, so I gave up. I decided recently to find someone on Angies list. I found Sears. They had good ratings, so I chose them. I told them about the spots and they let me know about spot removal. It worked and I am very happy. And the whole 20 year old living room carpet looks like new. I highly recommend Sears.
Surface Link specializes in repairing, restoring and modifying countertops and upgrading or replacing sinks, in commercial and residential settings, all over the United States and Canada. Replacing a countertop can be costly and timely — Surface Link offers a low cost alternative to restore your countertop to like-new condition in less than a day. Why choose Surface Link over another company? At Surface Link, we focus exclusively on repairing countertops (Corian, Granite, Quartz and Solid Sur..
Autopom provides a product and service called a Vehicle Protection Plan or VPP which is comparable to an extended auto warranty but offers much more! Accepted by licensed repair facilities nationwide, Autopom's VPP includes the auto repair coverage of an extended auto warranty PLUS the added protection of 24 hour roadside service, towing service, trip interruption reimbursement and rental car assistance while your vehicle is in the shop for an extended stay
2014,2013, 2012, 2011 Angie's List Super Service Winner & Owner: Chris Booker, a third generation licensed plumber, is the last of the neighborhood plumbers. Chris is taking business back to the old days building lasting relationships through honesty, dependability, and quality at a fair price. Unlike competing plumbers, he charges customers per job, Not just per hour, so customers know what they are in for, with no surprises. Best of all, he lives by a long lost concept "standing behind one'..
"Chris was punctual, professional and friendly. He quickly recognized the leak under my kitchen sink was from the garbage disposal. He installed a new garbage disposal and tested it. I would recommend Chris."
The Maranda Group has 5 Broker Associates who bring a multitude of qualities to help you simplify the largest transactions of your life. With a multitude of designations and languages spoken we work hand and hand with you communicating throughout the transaction until it's completed. We offer the information needed to help you make educated decisions whether buying, selling or contemplating
We are a multi division company with technicians specializing in bathroom remodeling, acrylic repair, bath tub repair, pool and spa servicing and general handyman services.
Pride Public Adjusters Inc. is the leading EXPERT in independent claims adjustment cases. Our firm has 20+ years of experience in the insurance claims adjustment industry.
We Pride ourselves in advocating on behalf of the insured, so as tomaximize the claim settlement amount and restore the contents of you loss.
Our national team of qualified claims adjusters is always prepared to respond during times of natural disasters like brush fires, earthquakes, massive floods, hail storms, hurricanes..
Appliance repair done right starts with experience and commitment. At Suburban Service Inc., providing you with reliable services that always focuses on the highest quality workmanship is the cornerstone of quality that we bring to each job we complete. Factory authorized and fully insured since 1952, we have built a reputation based trust, dependability, and the best in customer service, and we’re excited to bring over 65 years of precision expertise to your complete residential needs. Cost ..
Located in downtown Chicago, helping Buyers and Sellers since 2001. Downtown, Northside, Burbs? We got you! SuperService Winner (2011-2016). 5 Stars on Google, Yelp at https://www.yelp.com/biz/the-home-buyer-agents-chicago?osq=The+Home+Buyer+Agents. Buyers receive free loan preapproval and $500 closing cost credit. 3% downpayment options available. Sellers have flat fee option ranging from $1 to $499 or can request free in-home consult on all aspects of selling your home. I am a real estate g..
"I am so glad I hired Jeff! As a first time home buyer (and single person) the prospect of finding and buying a condo on my own was very intimidating. But Jeff made everything understandable (he basically gave me a crash course in home buying), and greatly simplified things by acting a loan officer and recommending an excellent inspector. He quickly understood what I was looking for and helped me find a wonderful place in an ideal location much much sooner than I expected. And then the buying process--from offer to closing--went off without a hitch. Jeff was awesome to work with--organized, diligent, and generous with his time (plus, he did all the driving). I couldn't be more pleased and would enthusiastically recommend Jeff.
Buying a home is a big deal and may be stressful for a first-time buyer. A home warranty might give you peace of mind and help you settle into home ownership.
If you need home warranty advice, review these tips to understand how they work. Start with a reputable company and understand the contract before signing.
Home warranties can be a great way to protect your home’s systems and appliances for a set cost. Here’s how much you can expect to pay for a home warranty.
Home warranty companies in Chicago are rated 4.1 out of 5 based on 3,340 reviews of the 13 featured Chicago pros
The Angi rating for Home warranty companies in Chicago is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Home warranty companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.