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Get matched with top water softener companies in Albany, NY

There are 11 highly-rated local water softener companies.

Recent Water Softeners Reviews in Albany

  • Dave's Plumbing
    5.0
    EXCELLENT!! Dave responded to an urgent situation without hesitation. He knew what needed to be done and immediately started working. All work was perfectly completed in a timely fashion. He arrives when he says he will be there. This is the second project that he has done for us and we would not hesitate to call him again
    Wes C.
  • Safewell Technologies, Inc.
    5.0
    Everything went well Kelly is extremely professional and knowledgeable he was able to handle every snafu that came up with ease he also carries all the best pumps parts and pieces right on his truck. He made what could have been a long difficult job extremely easy. Kelly's very good at describing what's got to be done and your options in detail. His prices are comparable with the other company I spoke with, I'm extremely happy I went with safewell technologies. I feel like Kelly is not just good at what he does he's a good person. He's definitely earned my trust and I look forward to having him come back and update our filter and water softener systems
    Mike G.
  • Water Solutions
    2.0
    At first, John explained things well, and came to install the 2 systems we agreed upon. I went with his company because I trusted that he knew his stuff and my neighbors had used him. But personal interaction with him was a total fail. At the first visit, a part he needed had not arrived in time for the appointment, and the owner could not return for 3 weeks with the part. When I was distressed that the wait was so long, he was accusatory towards me for not being patient, when my concern was about the water system working properly. When the sulfur returned 10 months later, I got no response to my email, called, then waited 3 weeks for an appt, and when the owner came out, (later than the late time I agreed to when they had an emergency, which I accommodated) he had not brought what he would need to service the 10 month old machine. When I expressed dismay, he once again became personal and upset with me for not being understanding, and refused to help at all, though I'd paid $3500 for his products. He hung up on me, and did not follow up. He was unapologetic about his own errors, his lateness, and refused to service the equipment because I had expectations of professionalism and wasn't constantly understanding. Perhaps you need to be male for him to be respectful and take responsibility for his own errors. He's left me high and dry, so be warned
    Judith B.
  • Safewell Technologies, Inc.
    5.0
    We contacted Safewell this month with a lab report on our water that indicated a number of issues, including contamination and hardness. Kelly analyzed the report and followed up with a phone consultation where he patiently and thoroughly explained a few potential solutions. He also made a special trip to our house to do additional tests, rule out other problems, and further narrow down our options. Only a few days later, Kelly installed our sanitization and softening systems. Kelly's work was thorough, efficient and very professional. You can really tell he takes pride in what he does. Because of Safewell, we're incredibly pleased to report that our water is now crystal clear and the unknown smells are gone! Kelly has since been extremely responsive to our follow-up questions. I doubt we'll have to reach out in the future -- not only because of the quality of the work, but because Safewell's system has easy-to-understand maintenance instructions right on the unit. If we do have to reach out for whatever reason, I know we'll be in good hands. We are incredibly happy we went with Safewell and thankful for the excellent work Kelly did. We highly recommend Safewell to diagnose and fix any issues you have with your water quality
    Steve K.
  • Safewell Technologies, Inc.
    5.0
    Kelly Walters of Safewell Technologies did an outstanding job in installing my water softening system and repairing my UV treatment system..He is reliable and trustworthy and very knowledgeable . He worked hard and made sure everything was working perfect and he followed up to ensure i was happy with the system..I highly recommend Kelly and Safewell Technologies
    Christine S.
  • H2O Solutions
    1.0
    We had H2O Solutions (Lou and Brian) install a "solution" over 3 years ago. We have had stinky water 90% of the time since installation! Earlier this year we spent an additional $7,000 with H2O with the assurance that the new equipment would solve our problem, and Lou stated that he would refund our money if it didn't. It didn't solve the problem. We called for a service visit for the 15th or 16th time and Brian came to see what was going on. After I expressed my frustration with the system he decided he didn't want to hear any more complaints and left without fixing anything. Wow, how's that for customer service? Maybe that's why they aren't accredited by the Better Business Bureau. There is a similar story from another homeowner on the BBB site. Our new neighbor had H2O install a very similar system and they too are having the same issue
    Roland R.
  • BENJAMIN FRANKLIN PLUMBING
    5.0
    Fine. He knew what to look for and didn't waste any time. Was very pleasant to me. All plumbers are expensive. It's difficult for seniors to pay large amounts out of pocket. But trade people are necessary. Now I'm looking for someone to do pruning and clean up my shrubbery in the front of my home.
    June B.
  • BENJAMIN FRANKLIN PLUMBING
    5.0
    I wish we had had Peter install the unit to begin with. It is very difficult to reach areas which require changing of rings and filters. We were able to have the unit serviced and be confident in the job done. We will probably continue to have Farrell Brothers service this unit and may even go with them for servicing the heating and cooling system. Knowledgeable and professional
    Paul Y.
  • BENJAMIN FRANKLIN PLUMBING
    5.0
    We got two estimates, and this one was the best. The salesmen was honest and the installer did great work. We would use them again.
    Kevin S.
  • BENJAMIN FRANKLIN PLUMBING
    5.0
    Went fine. We were having bacterial issues with our drilled well which chlorination temporarily addressed, but we wanted a long term solution (chlorine pump, UV light, etc.). The owner (Randy Howe) came the next day (a Thursday), tested the water and suggested a UV light unit along with a conditioning unit, both made by EasyWater. I had the two units installed the following Tuesday. No issues so far, and the water seems fine. I will have the water retested for bacteria soon (I submit samples through the Rensselaer County Health Dept., which in turn sends the samples over to St. Peter’s Bender Lab). The installing plumber seemed both knowledgeable and competent, and cleaned up after himself before he left
    Hal L.
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water softener companies in Albany

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