I cannot ask for better service. After about 17 years of service, my well pump failed around 10:45 AM. I called DB Plumbing at 11:00 AM and had two DB trucks on site by 11:45 AM. Tommy and Shane spent time troubleshooting the issue and did confirm the pump had failed. Tommy explained the cost of two service levels: 1) to expect the pump only, about $850; 2) to replace the pump, $3,871. I obviously chose to replace the pump. The cost was based on the depth of the well. Mine is 200 feet. The deeper the well, the higher the costs due to pump size and materials. I should add the everything pulled out of the well was replaced with new materials: the pump, electrical wire, the water pipe, etc.