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Reviews of Local Sump Pump Repair Companies & Specialists
The Pipe Doctor Plumbing Service
We had another contractor install a sump pump less than two years ago, only to find it was incorrectly installed when our basement flooded in the recent rains. Wayne from the Pipe Doctor was quick to respond and knowledgeable in all aspects of my problems, explaining the issues with our current setup. He installed a new system, tested it correctly, and then also took care of two leaking toilets and a leaking sink while he was there, all in a short amount of time. Very professional, guaranteed his work, and I intend to use him again.
- Andrew H.
4 Service Pros
Daniel T. promptly diagnosed the problem with my sump pump and provided an estimate detailing the repairs and cost. I was very pleased with his professionalism and performance of the repair work. He also offered a lot of advice on maintaining the functionality of the sump pump for years to come.
- Bruce S.
MAYES PLUMBING & HEATING
They were able to make an appointment the next day. They were able to repair the sump pump quite easily and it's working just fine. The repairman was professional and friendly.
- Gregory W.
2 Brothers Plumbing
Sump pump stopped working during heavy rains. Sent several queries to different Angies List plumbers. 2 Brothers promptly responded and was able to schedule me same day. They have a mobile app that make the scheduling and arrival time information very easy to use. Work was performed professionally and all is well.
- Paul W.
R & G Water Systems Inc
R&G Was very responsive and came out on a Saturday late afternoon to fix my well pump that stopped working. They found a broken wire and got me up and running in no time. Very professional and very knowledgeable. I would highly recommend this company.
- Aaron S.
Reddick & Sons, Inc.
I submitted for a quote to have a sump pump replaced. I get a text message saying they could come out on Sept 1 between 12pm and 4pm and asking if this is ok. I replied this is ok. Well, Sept 1 came but they didn't show or call. Wasted my time and having me leave work to meet them for a no-show. I sent a text back asking if there would be a reschedule. Here it is on Sept 5 and haven't heard a peep from them. Don't waste your time with this company.
- C B.
AFS Foundation & Waterproofing Specialists
all services performed as required; receptionist was very helpful and prompt; service man was not so quick with his response; however, the work was done well
- Suzy W.
Friedman Plumbing Express
Great. Reasonable price to come at 1AM to fix sump pump. Dispatcher and tech were courteous. Arrived on time and did required work to stop flooding. Called next day to get new sump pump installed. Did it same day. They were open and honest with what we needed and did not try to up sell at all. The tech was Darren. Very professional. Will call in the future and have already recommended to neighbors.
- Marcinda B.
Thomas showed up on time Wednesday July 8th, to provide us with an estimate to fix/replace the sump pump and basement window well wall. He was friendly, took measurements, explained the problem and solution to fix our flooded basement. We were interested in replacing our large aluminum window well wall that had a rather large crack allowing water to flood into the window well on rainy days. He said due to its size he would have to make some calls to see if he can find a replacement and that he would call us back in a few days with an estimate for fixing/replacing the sump pump and well wall. Unfortunately we never heard back from him or the company. I would have followed up but was happy with the estimate I received from a competing company the next day. Can't really comment on the quality of the work but also can't see myself ever contracting this company if they don't bother following up on their initial visit.
- Benjamin M.
Apex finished all the work in one day. They give a lifetime guarantee that is transferable one time if you sell your house. The owner came an inspected the work when it was completed.
- Ann P.
Jiffy Plumbing & Heating, Inc.
After a few bad experiences with local plumbers, I've found my go-to shop. Here are some highlights: 1) Tech arrived within 90 minutes of my service request. It was an urgent matter, with storms on the horizon, so Jiffy didn't charge me "emergency" rates. 2) There was a minor SNAFU with one part of the job. Jiffy returned the next day and fixed it without complaint. To me, standing behind one's work product is THE MOST IMPORTANT indicator of a good service company. 3) Tech was careful to clean up the work areas with cleaning solution and paper towels. 4) I am wary of bringing strangers into my home, but Chris at Jiffy was great. Very personable guy.
- Matthew Y.
Value Dry Waterproofing
My wife and I are recent home buyers in Adelphi, MD. We moved in to our home last fall shortly before two tropical storms/depressions drenched the D.C. Metro area. After the storms, we noticed that water was starting to bubble and peel the paint on the back basement wall of our home. The peeling and bubbling eventually subsided, but we were concerned about future torrential downpours and the possibility of mold developing within and on the walls. We called Value Dry and their representative, Matt Houseknecht, came out to our home in a timely fashion, assessed the problems we were having, explained to us in great detail why we were having them, and finally prescribed several solutions for us to choose from based on Value Dry's experience and the rest of the waterproofing industry. We ultimately chose Matt's recommendation. I want to take a moment to address some of the other comments here on Angie's List regarding Value Dry's requirement that both spouses be present for their consultation. I personally found nothing wrong with this stipulation and if anything, it was helpful for my wife and I to receive the education regrading basement leaks so that we could make an informed decision before moving forward with the project. The work was done in a very professional manner. The crew went to great lengths to minimize the impact of the work to the rest of our home by taping plastic from floor to ceiling. The work was completed in two days as quoted. On the final day the foreman of the project discovered a crack in the cinder block seams on the support wall that had previously been covered with a piece of plywood by the former owner of our home. He called me at work and messaged the pictures to my cell phone and explained to me how Value Dry could fix it. I agreed to his solution and he sent me pictures at every step of the process as he repaired and resealed the seams since I wouldn't be able to see the work once it was covered. I was extremely impressed with this aspect of the project. I highly recommend this company and would definitely use their services again.
- Ian M.
Dwyer Plumbing, Heating & Air
I did not accept the second estimate and will not ever use them again. I'm disappointed and insulted that they would try to charge this much. I paid the $220 for the first visit and now hope to find a plumber with reasonable pricing.
- Deborah C.
Commonwealth Cooling & Heating LLC
Spring 2006. Heat pump condenser failed... Replacement with a new unit went smoothly and all seemed lovely at the time, although the price seemed steep for a Bryant heat pump of routine type, sized for the house's cooling requirements (house is a modest tract house, not large). However in November or December 2006 during a cold heavy rain, the heat pump iced up. Indoor air handler worked fine, and heat had not stopped working, but pump outside got heavy coat of ice. When Commonwealth arrived they immediately tried to tell me I needed to have the indoor air handler replaced, argued for this, in fact. This gave me a very distrustful feeling and I didn't want them back. The next day I found a different technician with a reputation for honesty (replace units only when needed, otherwise, replace parts with proper troubleshooting analysis). His diagnosis was that the condenser and pump itself was OK, and there were no freon leaks (system still properly charged to correct amount), but two problems with parts in the unit: Freon not circulating sufficiently because the flow valve that controls freon movement in and out of the unit itself is one that is known to have a barely adequate or too narrow a fluid opening, and also the defrost timer had failed to operate normally. Icing up typically happens on cold rainy days, when either of these things fail: the defrost cycle, the freon flow, or if freon leak causes low levels of freon. Ironically, the expensive, warrantied main component of the outdoor heat pump was functional and ok... it was just other parts that had failed, though they shouldn't have so early in the heat pump's life. He also checked my indoor air handler unit carefully and it was completely functional and OK. I used indoor "emergency" heat coil for heat until heat pump repair (not as expensive on power as one would think). I would not recommend this company for heating and cooling. They charged top dollar for a unit with cheap or insufficient parts quality, and then tried to argue me into an even more expensive replacement of the indoor air handler when it was OK, and the outdoor heat pump only needed parts replacement. Furthermore for over $2000 expenditure that year, the heat pump should have been trouble-free for several years.
- Tina F.
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The average cost to repair a well pump is $350 to $1,500