Things went ok in the beginning, but they did no weeding whatsoever, and the weeds came back in my beds with such a vengeance, I had to hire another company to address it. They do not do any fertilizing or weed control, so my grass began to look like a weed bed, so I hired TruGreen to come and fix the weed problems that came up. Jackstraw mowed over a small bush and did knock on the door to tell us, but they offered nothing to replace it. I did feel sorry for the guy who mowed over it, but the company took no responsibility, so I just deducted the cost of a small bush from my final bill. Overall, I feel they really took us for granted as things progressed. Maybe they did not understand we were looking for a company that would take care of all of our yard issues, which we would have gladly paid for, but our yard looked terrible by the end of the summer.