AVOID. Predatory contractual practices. In 2012, just after a recent home invasion, I contacted this company to install home monitoring services. The sales and installation team were great but the service and equipment since have both deteriorated. Having payed now for months for a home security system that does not work, I called for servicing to the system. After requesting $200 just to have a technician look at the issues, I decided to end my business with them. Importantly, they ask consumers to sign contracts that are clearly predatory. The agreement auto-renews every two years without notice unless the customer sends, in writing, via certified mail, within 30 days of the 2 year expiration of the contract, notice to end the relationship. Failing that, the customer is welcome to pay 80% of the remaining time left on the contract to exit. The above is a clear and obvious predatory contractual tactic that is deployed frequently on customers who have just experienced a home invasion and are otherwise in duress. It is unreasonable to expect a customer to anticipate the end of their contract years away and ensure they take such extreme measures to exit the relationship.