The move went smoothly and the crew did a great job taking care of our furniture and belongings, as well as getting them into the house to the right rooms. The communication before and during was excellent with Metropolitan being very responsive to my questions pre-move. The estimate was in person (despite COVID), which I was comfortable with and the estimator was masked and distanced appropriately. It felt a bit too salesy to me, but was in line with other bids and his approach to estimating slightly high gave me comfort of no surprises at end (and Metropolitan came slightly under their estimate, which I both expected, but also appreciated). Only two nits were a) when they presented the final charges and hours worked, it seemed like they included their lunch break (as I had kept a close eye on the time when they begin, the time when they finished, and the time they took off for lunch); b) not everyone in the crew wore masks at the house we were moving out of (they did wear them 100% at the new house). In these COVID-times, that feels like an important opportunity that would have made me more comfortable (so I just stayed outside). Would definitely recommend and would hire again. They did a great job!