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Nearby Kitchenaid Fridge Repair in Ashburn

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Reviews of Nearby Kitchenaid Refrigerator Repair Projects

Jim's Appliance Repair Service & Sales
3.0
We have been clients of Jim's since 2001, and have always been happy with their service. With the exception of a few repairs, we have mainly contracted with Jim's to clean the coils, etc. of our Sub Zero fridge, originally, and now our KitchenAid fridge, twice a year. The two-year prepaid contracts we have signed with Jim's have specified when each cleaning would take place, and we have received a call like clockwork to schedule each appointment. Until now. I recently realized that we hadn't had a cleaning this year, though there should have been one in January based upon the established schedule. When I called the office, I was told that they had called me "numerous times" (I received NO messages), and because I had not called back, I had "forfeited the cleaning." Wow -- really? Is that any way to treat a client? No apology and a fair amount of push-back. Very disappointing. The woman in the office agreed to "reinstate" my account, scheduled the forgotten cleaning, and promised to send a new contract with the service technician when he comes. While I will most likely re-up with Jim's for another series of cleanings, I need to give it some thought after such shabby treatment. Let me be clear: we have always been happy with the technician's work, but the company's management needs to up their game.
- Eda J....
Jim's Appliance Repair Service & Sales
5.0
Excellent. We have a service contract with Jim's, and their attentive care to our refrigerator has kept it running trouble-free and extended its lifespan.
- Eda J....
DMV Appliance Repair Services LLC
5.0
I called DMV Appliance Repair on Monday, November 4th. I was off work on Wednesday, November 6th and DMV accommodated my scheduled appointments. Ali was the technician. He arrived right on time, was very professional and pleasant. He knew exactly what the problem was and how to resolve it. I was very pleased and will definitely call DMV Appliance again for any home appliance repairs that come up (hopefully there won't be any). Victoria Wickert
- Victoria W....
Belair Appliance Repair
5.0
The service was excellent. However, the part (computer board) was no longer manufactured, so the refrigerator was unfixable.
- Dan M....
Discount Appliances Repair HVAC
5.0
The service man came within the appointed time and called 10 mins before arriving. He went right to work, showed me the parts that needed to be replaced and provided the cost for the repair. He had the parts, so he replaced them and saw to it that the dishwasher and refrigerator were working before he left. Repairing these myself obviously would have been a lot cheaper, but I was uncomfortable pulling these appliances apart. Unfortunately I'm stuck with having to pay for these types of repairs -- but I'm happy with the results. I will definitely call them again when I need an appliance serviced.
- Donna B....
Wooten Appliance
5.0
Darryl arrived promptly. Knew exactly want needed to be done. Tackled the job efficiently and effectively. He was very neat and professional and we would recommend him and Wooten to everyone. The job was done in less than one hour and the price was very fair.
- Elaine S....
Expert Appliance Services
5.0
We were very pleased with the prompt and professional service provided by Expert and specifically the attention paid by Mr. Sam Kumar to fixing our problem. We could not be happier with the response time and service and would recommend Expert Appliance to anyone looking for kitchen appliance repair.
- David L....
Fair Appliance Repair LLC
1.0
It did not go well. He didn't fix the problem and then said he really doesn't work on KitchenAide refrigerators. WHAT!! After he works on the freezer but can't fix it he then says he is not qualified to work on KitchenAide. I had to call KitchenAide and pay for another Tech who does work on KitchenAide to come and repaid the freezer.
- James D....
Home Appliance Repair
5.0
The tech identified that the main electronic control board was probably bad and that the compressor might also be bad. We purchased an electronic control board and my husband replaced the old (bad) one. The refrigerator is working normally!
- Ralph S....
Factor Appliance
5.0
We called the company based on its Angie's List reviews, and once again were very pleased with the results. The technician Simon arrived when promised, determined the problem ( cracked water valve), left to get the necessary part, and returned and repaired our refrigerator. The job took at least two hours and we felt the price was quite fair. Plus, Simon was very likable and professional. We plan to call the company for all our future appliance repairs
- Barbara W....
Betty's Home Appliance Service
5.0
Our brand new Kitchenaid refrigerator stopped working, and as the fridge is under warranty, Kitchenaid referred us to Betty's Appliance Service. I was pleased that the scheduler at Betty's was able to get me a same-day appointment. The serviceman who diagnosed the problem, Sam Beswick, was very professional, courteous, and skillful. He carefully rolled the fridge onto plastic tracks so as not to damage the new floors. He quickly determined that two circuit boards needed replacing and ordered them immediately. He answered all my questions thoroughly. The parts arrived two days later (sooner than I'd expected), and Betty's called me promptly to set up a next-day appointment. I was very pleased that Betty's schedules the same technician for follow-up work. Sam arrived promptly and installed the new circuit boards. The fridge is up and running. I was disappointed with Kitchenaid but very pleased with the service company--Betty's--they referred me to. I would definitely use Betty's again for appliance repairs, and I highly recommend their technician Sam Beswick.
- Deborah F....
DMV Appliance Repair Services LLC
5.0
I had a tiny leak coming from my refrigerator, which I thought (hoped) was related to the ice maker. I called and left a message and received a call immediately back from Tina at DMV. She was terrific and very, very professional. She explained how they work -- 3-hour appointment window, no charge for the service call if work is authorized, Angie's List coupon would apply even without a printed copy. The repair person showed up on time, work was done quickly, and repair was very reasonably priced. I would totally use this company again. Tina was wonderful. Polite, professional and they were punctual and affordable.
- Stephanie C....
DMV Appliance Repair Services LLC
5.0
I came home after business hours on a Thursday and discovered my refrigerator was not working. Threw out all the food. I had a guest so off we went to dinner and I was depressed because I was sure there was no way to get it fixed the next day (a Friday). But I looked on Angie's List, saw the good reviews for DMV, and sure enough they came that afternoon in the interval they predicted. The repair person was very professional about moving the refrigerator (which is jammed into a tight spot) and quickly determined the computer was dead. But the best part was that he or the appointment scheduler had asked the brand, so he had the part and replaced it. I had a refrigerator back before the weekend (though my guest and I still ate out a lot).
- Renee R....
Apple Appliance Repair - Fairfax
5.0
The repairman came promptly on Monday morning and effected a repair. Unfortunately, the repair did not work as once one part went in, a circuit board shorted. Apple returned 3 times and we all agreed it was time for new appliance. Apple took the new parts back and has promised a refund, charging me only for two repair visits, which was quite fair. I would use them again.
- Kathleen H....
US Appliances Repair
5.0
I called Samy first thing on a Monday morning after waking up to a massive puddle coming from my refrigerator. He said he could be at my house between 12pm and 3pm and arrived within that window. He put on a booties to cover his shoes/protect my floors, which I very much appreciate and find very professional. He quickly diagnosed the problem with my freezer, explained to me what needed to be done and how much it would cost. I also asked him to fix a gas, grill type burner on a Thermador cooking range. He told me that it was an easy fix and would be covered under the service call fee. The repair ended up taking a longer than he expected but he did not charge me more. The overall experience with Samy was very smooth and professional and I feel like he gave me fair price.
- Erin D....
Service Master
5.0
I've used Service Master several times for large appliance repair and have always found our technician, Lucky, to be honest and reliable. On his first visit, he said he needed to replace the temperature sensor in the freezer compartment. He ordered the part and came out the next day, a Saturday, and put it in. However, this didn't solve the problem. I spoke with him and he said it would be necessary to replace the control board. He had been trying to save us money and he said replacing the temperature sensor often worked. The control board was ordered and he was back the next day to install it. Everything is working perfectly.
- Marsha F....
Vienna Appliance
5.0
Al, the repairman was extremely professional and helpful - even though they could not proceed with the repair. They determined it was likely a warranty covered repair which they do not perform. He provided helpful advice for finding and dealing with a warranty repair company. Al's experience, advice, and honesty would earn our business every time ! In fact his warnings about how some warranty companies treat customers and raise prices proved to be true - my review of that company is NOT favorable.
- Joseph K....
Alco Appliance Inc
5.0
My KitchenAide oven was not working correctly on the regular bake or broil cycles but the convection cycles were working fine. I thought that the computer control probably needed to be replaced so, based on good reviews from Angie's List, I called Alco Appliance. The service technician arrived promptly on the scheduled day and carefully checked all the oven functions. He determined that the control panel did not need to be replaced, the oven only needed to be recalibrated and that is what he did. The technician could have sold me a new control panel at a cost of several hundred dollars and I would have been none the wiser. Instead, the charge for recalibration was just over $100. The oven has been working perfectly for over a month now. It is wonderful to find a company with such high integrity! They have my highest recommendation.
- Beth M....
US Appliances Services Inc
5.0
We were able to get a same day appointment to have our dishwasher fixed. The tech called before arriving, and arrived at the beginning of the window that we were given. He had the parts necessary to complete the repair on his truck, and worked quickly to get the work completed. He was also very friendly and professional.
- Michael M....
Via Inc
5.0
The combo oven was out of the 1 year warranty period: KitchenAid warranty for years 2-10 mentions covering rusted out oven, electronic touch control panel and is vague beyond that. This unit had replaced an identical earlier model which had lasted about 9 years (the microwave in that also failed and after 3 service visits was judged non-repairable), so I have a low opinion of KitchenAid's engineering and product quality. Extended service plans are rarely worth the cost. It's an insurance policy and self-insuring has generally been a better deal for me. However I am reevaluating this in the case of KitchenAid appliances I called the KitchenAid 800 number and the support person was very professional and helpful. They confirmed--with some effort as they likewise found the warranty language vague--the parts likely wouldn't be covered by the warranty. KitchenAid does offer a repair plus one service option. That is 1 repair for $298 plus coverage for 1 year after the repair date. The parts would cost me over $200, possibly much more, service visits more--so it was an easy decision to take this option. The coverage is provided via Assurant company & if I have problems in the next year I have to schedule repair thru them & not KitchenAid--hopefully I won't learn how well or poorly that would work. The work of the Via repair folks was excellent from beginning to end. I searched for repair providers for the oven unit which failed 20 months ago and some of the KitchenAid warranty-recommended service companies were quite poorly rated (several different companies provide such service in the Washington, DC area). I was very pleased with the entire Via service operation from the appointment scheduling through the service call.
- Bob H....

Kitchenaid Refrigerator Repair Near You

4.5

(24)

Recent Review: Excellent. We have a service contract with Jim's, and their attentive care to our refrigerator has kept it running trouble-free and extended its lifespan.
4.6

(445)

Recent Review: I called DMV Appliance Repair on Monday, November 4th. I was off work on Wednesday, November 6th and DMV accommodated my scheduled appointments. Ali was the technician. He arrived right on time, was very professional and pleasant. He knew exactly what the problem was and how to resolve it. I was very pleased and will definitely call DMV Appliance again for any home appliance repairs that come up (hopefully there won't be any). Victoria Wickert
4.8

(110)

Recent Review: The service was excellent. However, the part (computer board) was no longer manufactured, so the refrigerator was unfixable.
4.6

(1237)

Award 2020Super Service Award
Recent Review: The service man came within the appointed time and called 10 mins before arriving. He went right to work, showed me the parts that needed to be replaced and provided the cost for the repair. He had the parts, so he replaced them and saw to it that the dishwasher and refrigerator were working before he left. Repairing these myself obviously would have been a lot cheaper, but I was uncomfortable pulling these appliances apart. Unfortunately I'm stuck with having to pay for these types of repairs -- but I'm happy with the results. I will definitely call them again when I need an appliance serviced.
4.7

(1703)

Recent Review: Darryl arrived promptly. Knew exactly want needed to be done. Tackled the job efficiently and effectively. He was very neat and professional and we would recommend him and Wooten to everyone. The job was done in less than one hour and the price was very fair.
5.0

(794)

Recent Review: We were very pleased with the prompt and professional service provided by Expert and specifically the attention paid by Mr. Sam Kumar to fixing our problem. We could not be happier with the response time and service and would recommend Expert Appliance to anyone looking for kitchen appliance repair.
4.6

(11)

Business Description: We repair non-commercial appliances in homes and buildings. We charge low service fee ($59). The service fee is free with repair. Quality service. Guaranteed work. Fair prices. We Repair; Washer, Dryer, Dishwasher, Oven, Stove, Cooktop, Refrigerator, Freezer, Ice Maker, Microwave, Hood, Downdraft, Outdoor Grill, GarbageDisposal and More. We work on Viking, DCS, Fisher&Paykel, Miele, Dacor, LG, Asko, Scotsman, Wolf, Thermador, Bosch, Uline, Subzero, Whirlpool, Kenmore, Maytag, Amana, Samsung, KitchenAid, General Electric and More.
4.5

(219)

Award 2020Super Service Award
Recent Review: The tech identified that the main electronic control board was probably bad and that the compressor might also be bad. We purchased an electronic control board and my husband replaced the old (bad) one. The refrigerator is working normally!
4.9

(195)

Recent Review: We called the company based on its Angie's List reviews, and once again were very pleased with the results. The technician Simon arrived when promised, determined the problem ( cracked water valve), left to get the necessary part, and returned and repaired our refrigerator. The job took at least two hours and we felt the price was quite fair. Plus, Simon was very likable and professional. We plan to call the company for all our future appliance repairs
3.9

(91)

Betty's Home Appliance Service
Recent Review: Our brand new Kitchenaid refrigerator stopped working, and as the fridge is under warranty, Kitchenaid referred us to Betty's Appliance Service. I was pleased that the scheduler at Betty's was able to get me a same-day appointment. The serviceman who diagnosed the problem, Sam Beswick, was very professional, courteous, and skillful. He carefully rolled the fridge onto plastic tracks so as not to damage the new floors. He quickly determined that two circuit boards needed replacing and ordered them immediately. He answered all my questions thoroughly. The parts arrived two days later (sooner than I'd expected), and Betty's called me promptly to set up a next-day appointment. I was very pleased that Betty's schedules the same technician for follow-up work. Sam arrived promptly and installed the new circuit boards. The fridge is up and running. I was disappointed with Kitchenaid but very pleased with the service company--Betty's--they referred me to. I would definitely use Betty's again for appliance repairs, and I highly recommend their technician Sam Beswick.