I LOVE PEST NOW. These guys are the best pest control company I've ever used. Lately we've been getting hit up by hard-sell reps from other pest control outfits who are trying to make us switch, but each time I've compared their services and price with what I'm getting from Pest Now, and I find I'm already getting a better deal. When we purchased our current house, it came with a one-year termite policy from Pest Now. After the first year, they came to do the annual inspection and I fully expected (as has been my experience with other companies) that they would find something "worrisome," or insist that we needed to sign up for more expensive and more frequent pest treatment. Instead, the Pest Now rep was pleasant, polite, thorough, and told us our house was in fine shape, and to just call if we had any problems with ants, carpenter bees, etc. As it happened, a few months later we started to see some ants in the house and some carpenter bees on our deck. One of the other companies was in the area, and they quoted me a price of $115 for quarterly spraying "if I signed up today," and they required a year-long contract. I called Pest Now and they said they could send someone the next day, with no service contract required. They sprayed the outside thoroughly and only charged $85, when the initial visit was usually higher. (They gave me the "established customer" price because of the termite contract.) The next day we had pouring rain, and I was afraid the pesticide had been washed away. I called Pest Now, and they sent the rep again the next day to respray for no additional charge. We haven't seen any ants or bees since. A couple of months later (earlier this week), I awoke to discover several wasps crawling on my bedroom rug. I followed their apparent trail to our under-eaves closet, opened the door, and almost had a stroke when dozens of wasps came flying out at me. I slammed the door, ran out of the room, and immediately called Pest Now. They sent someone over in less than an hour. He found a wasp's nest inside the wall of the closet where THOUSANDS of live wasps were buzzing (your could hear it through the wall). At one point there were hundreds of wasps in the room! Mac (the exterminator) dusted the room and closet with pesticide (an organic one that wouldn't be a problem for us or our dog), and said he would be back the next day to take care of any wasps inside the wall that were still alive. In the morning when Mac returned, there were only dead wasp carcasses! He sealed the hole in the wall with a foam filler so no other pest could enter, and presented me with the bill: $0, since this was apparently included in our regular $85 quarterly service. He even swept up the spider webs on the outside of the house on his way out. I can't imagine why I would ever want to switch from using Pest Now. They have been responsive, effective, and very reasonably priced, with no pushy salespeople. A+!