A technician from Greenix was very rough with my property, and I have video evidence showing them breaking my gate. This started a claims process back in September that has now stretched over several months. Iâ ve been through countless calls with agents and supervisors who, while polite, are unable to reach or even communicate with their own claims department. Recently, my claim was finally â resolved,â with Greenix denying liability for the damage. The claims representative argued that the technician wasnâ t even at my property that day, only driving past itâ despite their own customer service verifying the exact timestamp of the service call from start to finish. The entire experience has been absurd. Adding to my frustration, when I told them I wanted to make sure my service agreement didnâ t auto-renew due to this ordeal, they informed me that they couldnâ t stop the auto-renewal at that moment. I was told Iâ d need to call back on March 5th to cancel or pay a $230 cancellation fee, even though my remaining services would only cost around $90. It wasnâ t until I threatened small claims court that they finally agreed to cancel my policy. Iâ m now free from Greenix, but I would urge anyone to beware. Their policies and claims processes are not consumer-friendly, and if anything goes wrong, itâ s like talking to a wall. It should never be this difficult to cancel a policy or resolve an issue. Proceed with caution.