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"Perfect! It came out what I wanted it to be. No issues or anything."

"Early Nov. 2014 - We called Jerry asking for a quote. He quickly responded and even came on a Saturday so my husband could be there. We found Jerry to be very knowledgable. He provided excellent insight into what we actually could and couldn't hope to achieve in our extremely small bathroom in a nearly century old house.

We are very new to contractors, contracting and best hiring practices.

We informed Jerry that we wanted to hire him. We explained that we would be seeking a home repair loan & asked for a written quote. Jerry explained that, due to the unknown extend of mold, it was hard for him to say what the total cost would be. So, he couldn't really write me a quote. He did say that, depending on the mold & the fixtures we bought - the job was likely between $6k and $12k.

Nov. 26, 2014: Loan completed - We immediately contacted Mr. Hunt to inform him and ask what could formally be done to secure his services. Due to a family member's hospice care and the holiday season - we stated that we would like to get started after New Years. We offered a deposit and Mr. Hunt graciously declined. He didn't ask for a contract to be signed since the potential cost was so varied.

Jan. 2, 2015: We met with Jerry and his son at Home Depot to coordinate our preferences and discuss design ideas. I had asked about replacing the tub with a shower and moving the toilet into the newly emptied space. I honestly take full responsibility for throwing out this completely new design idea - thus taking us back to the drawing board. AT THIS MEETING - IT'S IMPORTANT TO NOTE: Jerry & his son were absolutely amazing help to us as we navigated a wealth of options we had never noticed in bathroom decor before. Then, when I tossed out my radical idea - Jerry's son was quickly taking pen to paper and drawing as Jerry painted my thoughts into words. We agreed that Jerry would contact a plumber to assess the ability to move the toilet.

Mid January 2015. Jerry brought the plumbing company in to assess the potential toilet move. The plumber had several ideas & concerns to check on and did call me back in the following week or so with questions. Both Jerry & the plumber were to meet, go over the results of their research and then contact us.

Over the next month, Jerry was having some personal matters that were slowing his progress. But, his Angie's list ratings for staying with a job were good. I insisted that he take care of what he needed to - but.....he always insisted he would get back to me 'next week'.

Feb. 28, 2015 Saturday: I called Jerry. I was hoping to find out what could be done to get this project going. Again, he was in the midst of recently happened personal concerns that required his attention - rightly so. I did hire Mr. Hunt in November and asked that we not start until January - due to our own family/holiday concerns. We have no issue with showing compassion. . Jerry apologized and, as I offered to start coordinating on his behalf - he insisted that, as general contractor, HE was responsible and would contact the plumber the following week. He firmly stated that he would call me back 'if not that week - then no later than the following one'.

I decided that I would wait for Mr. Hunt to make the next contact.

I never heard from him again.

Maybe I did something that chased him off? I can't figure it out though. We're fairly nice folk and we had cash to pay. Our question about moving the toilet appeared to be reasonable and that decision was done by early February and coordinated through contact directly with the plumber. Basically, whatever percent extra normally billed by General for such service would've been easy money. We were never told the issue was overbooking or job related. It's all just.....odd.

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"I only use James when I need some work done to my house. He responds fast, gets the work done quicker than just about anyone else I've ever used and seems very concerned with leaving his customers happy."

House Worxs home Improvement Services. Has a good reputation for dependable quality work, and affordable rates. With a wide range of skills that cover all your needs in home Repairs & Replacement. Roofing, Siding, Fencing, Decks & Stairs, Painting, Drywall, Texture, popcorn ceiling removal, Walpapper removal, Cabinet refinishing, Counter tops, Flooring, Tile, Doors, Windows, Fence staining, Metal roofing, Pole barns, Metal shops