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"My first encounter with United Structural Systems company ( USS) was last year, when I had to face the decision which company I go for foundation repair at my house in West Virginia. It was equal bids on my project from two companies USS and Alltek. Unfortunately for me, I made the decision to go with Alltek Environmental Services company at that time. Foundation repair was finished in August 2019 by Alltek (please read my review, that I placed separately for Alltek). 48,000 dollars payment later foundation been done. I finally be able to place my house for sale this year and come to realization, after inspection is done on the house, that it is a presence of water leak in the storage area. I could not believe, how it is possible, when the foundation repair was just done 8 months ago. I guess, things were not done properly after all. After numerous attempts to contact Alltek company, I finally be able to get the response with another promise to “fix it” in the amount of $9,200 or later for free…if I take off my review of their company from homeadvisor.com. Lack of professionalism, poor craftsmanship and PR was major disappointment for me. To be honest, after I been treating inferiorly by Alltek, I did not have any desire to go back to the same company. I was looking for second opinion how to resolve these issues. I decided to reach out again United Structural (who I was hoped to remember me from last year) and explain my dilemma. Bobby K. (Sales Manager for USS) come to the rescue! He was willing to give me his unbiased opinion on the situation. Bobby K, “commander in charge”, went to the house and informed me, that “downspout lines were never installed, the part on top of the ground went nowhere and tie back patch was poor quality”. Simply put it, Alltek did a mediocre job. I immediately made the decision go ahead and proceed with United Structural Systems company for repair of the mistakes. I cannot say enough praise for the USS company and manager Bobby K. This re-du project was done in timely matter, communication was superior ( needless to say I live out of state and it was never an issue), area after the job was clean up to perfection and…the garage/storage area now look dry bone and beautiful. Awhhhh... maybe I should not sell my house after all?! I have a buyer on the house, and I am closing in 2 weeks and can say with all honesty, I could not do that without United Structural help. It was exceedingly difficult situation for me, and it was resolved by USS company with flying colors. Thank you again USS. I recommend you without any hesitation!!! Your company should be proud of to provide such an excellent service and have knowledgeable, competent and skillful experts. Lana Y, Rochester, NY “We are NY tough”"

"Engineered Foundation Solutions waterproofed my basement in May 2018 and I was waiting until we had some significant rain falls before writing this review. We had significant rain falls on 9/17/18, 10/6/2018 and 12/31/2018 and I am very happy to say that my basement stayed completely dry each time. My house is about 50 years old and has always flooded about three or four times a year since I moved into it in 1989. In 2011 I invited four different contractors, including Engineered Foundation Solutions, to review my basement flooding issue and after meeting with them and reviewing their quotes I decided to try to resolve the issue myself. Over the years I installed three sump pumps in various locations in and around my basement and it helped with medium rain falls but did not fix the issue with significant rain falls. In early 2018 I invited three of the contractors back, including Engineered Foundation Solutions, to review my problem again. Brian with Engineered Foundation Solutions was the only representative that was still with his company. The other two companies sent different representatives since their representatives that met with me in 2011 were no longer with their companies. Brian was thorough and professional and discussed the different options with me to resolve my flooding problem and I decided to go with Engineered Foundation Solutions even though they did not have the cheapest solution. Their lifetime guarantee helped to seal the deal. It took four workers three full days to complete the work and I was kept in the loop the whole time as to what they were doing and why and they answered all of my questions completely along the way. The workers were also professional and courteous and their work was not easy work. They cleaned up the basement very well when they finished but understand that a job of this size required additional cleanup on my part to get the basement “back to normal”. After seeing how well their solution worked during three major rain falls, I could not be happier with their service and I very highly recommend them to anyone needing to resolve a flooding basement issue. I would definitely hire them again."