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"They were late first day. General boss was here he never came in or was telling us what was going on when the guys arrived. Guys showed up really had no clue except for a sheet a paper with little information. They area the guys were going to work on would create huge dust I warned then earlier it would be overwhelming worse than drywall. The equipment did not even have a bag to filter fine dust so it just sprayed everywhere. Im not talking light really heavy dust everywhere. Chad refused to supply dumpster even though was on his bid paper when confronted about it he backed out of the contract. House in complete mess an everything just backed out an quit."

"Second Nature Home Improvement did a fantastic job for us. Owner Tommy Jones is extremely knowledgeable on all things painting and remodeling. His crew arrived right on time and got right to work. They painted all the baseboards, door facings, some walls, bedroom closets, and also repaired drywall and cracks in the walls. They covered all my furniture and cleaned up after they completed the work! They knew I had a timeline and worked hard to finish early! Such a nice and respectable crew. I highly recommend Second Nature Home Improvement!"

"They were here on time as promised, and clean up was exceptional."

"Our 20 day kitchen remodel ended up taking 6 months to be finally complete. Here is a list of just some of the things that were horrible about this whole experience. *used one of our bathrooms as their own personal one and work space and left it filthy. *did not put anything down on the 50 year old hardwood floors and ruined them to the point that they will have to be sanded and refinished *when we asked for all of the grout that was on the backsplash tiles to be cleaned- the owner said that I wanted them to go through it with a fine tooth comb. No I just wanted the grey grout off the white tiles. *when we asked that the nicks that they had made on the blue cabinets be fixed they replied that this was ridiculous as blue cabinets would show things *we asked for the painter to put 2 coats on and when he came back he only touched up *we had to ask them to clean the new tile and remove the paint and grout that had been left on it *the original thresholds they put down were pieces together and did not even match, we had to ask for that to be replaced *they took chunks of wood out of several places on our stair railing and banister *a new wall was put up and they left it with a gash and chunk missing *they left trash in our front yard *we had to ask them to straighten newly installed light switches and plates * they had to sand the bottom of a door that goes outside so that it would open over the new tile and left a 2 inch area where we then had a draft We will never use them again and would caution anyone about having them do work in your house."

"Through Angi, I requested a quote to change the carpets on my 3rd level to hardwood floors. Kelvin responded quickly and gave me an estimate to change all of the hardwood from carpet and added some work to the kitchen floor. The day of the project he said I would need to pay more money to change all the floors to hardwood on the 3rd level and charged me $500 for the work even though it was already included in the work scope. He left the floors behind the stove and refrigerator in the kitchen a complete mess and didn’t inform me that holes were left in the floor. The floor looked ten times before the work that was done leaving me wondering about the qualifications of his staff because what professional would do that and purposely hid bad work behind the appliances."

"Very well, professional and in a timely manner"

"Well - renovating an old bathroom is full of surprises, but they were able to trouble shoot the unexpected problems and work through them to my satisfaction."