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If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

While the part of the garbage disposal that attaches to the sink is universal, not every single disposal will work in every sink cabinet. A larger disposal may be too big to fit in a compact space, for example. If the pipes under your sink are arranged in an unusual way, it may be difficult to put in a bigger disposal, even if there technically is enough space.

These appliances do unscrew, but you need to disconnect everything properly when you replace your garbage disposal. Make sure you shut the power off to the area first and check that it’s off with a voltage detector. Disconnect the main drain line and P-trap, and then disconnect the dishwasher drain line if you have one connected. You can then unscrew your garbage disposal using a disposal wrench. Just make sure you disconnect the electrical lines before removing your appliance.

Most garbage disposals have a reset button that can be triggered with a tool as simple and accessible as your index finger. That said, if you need to perform a more in-depth troubleshooting step, like manually moving the arms inside the unit or rotating the impeller plate, a hex wrench is the most common tool you’ll need. Most garbage disposals come with a hex wrench.